EZO AssetSonar
EZOReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
67 reviews
from
External reviews are not included in the AWS star rating for the product.
Streamlined Asset Management, But Reporting Needs Improvement
What do you like best about the product?
I find AssetSonar easy to use, with lots of ways to look up information and it's easy to input data. It helps deconflict scheduled assets, tells me where it's going, when an item is in maintenance, and tracks usage data. I also like that it helps in tracking and keeping inventory of consumables and allows me to charge consumables to appropriate users.
What do you dislike about the product?
Pulling reports is uncomfortable because you have to pull all of the items ever used in AssetSonar and then add them to an Excel sheet and filter. It takes long to pull reports because it's pulling data that I no longer need. It doesn't allow me to filter items by date or department.
What problems is the product solving and how is that benefiting you?
I use AssetSonar for tracking and sorting assets, which helps in deconflicting scheduled assets, knowing where they're going, tracking usage data, and keeping inventory of consumables. It allows charging consumables to users and eases managing equipment for teaching classes.
Streamlined Asset Tracking with Stellar Support
What do you like best about the product?
I most like the simplicity of finding details of an asset. I can search by user or machine name and quickly find what I'm looking for. The EZO team has been great in helping us set up AssetSonar, leading us down the right path.
What do you dislike about the product?
The setup is complicated. I feel we have a great deployment at the moment and we couldn't have done it without our EZO team to help us. They have been great.
What problems is the product solving and how is that benefiting you?
I use AssetSonar to track our firm's computer assets. It replaces our spreadsheets for better tracking of device locations and checkouts, making it easy to find asset details by user or machine name quickly.
Highly Recommended Asset Management System
What do you like best about the product?
AssetSonar has been a solid and reliable asset management system for our organization. It provides a clear, centralized way to track IT assets across their full lifecycle, which has significantly improved visibility and accountability.
What do you dislike about the product?
Limited reporting capabilities. Lack of flexibility on reporting on assets.
What problems is the product solving and how is that benefiting you?
Asset Sonar delivers a centralized source of truth for tracking IT assets throughout their entire lifecycle, with seamless integration into Zendesk for improved support workflows.
Robust Features Perfect for IT Asset Management
What do you like best about the product?
Its features are so robust and really a nice to have if you are maintaining an IT asset management
What do you dislike about the product?
Sometimes generating reports will take a while
What problems is the product solving and how is that benefiting you?
Changes in assets information is quite a tedious task for an IT and having an agent installed in each computer helps us a lot to automatically reflect it in the system.
Some Useful Integrations, But UI and Limited Options Need Improvement
What do you like best about the product?
A few app integrations. Manual import features
What do you dislike about the product?
The UI, processes, and lack of more app integrations.
What problems is the product solving and how is that benefiting you?
At the moment, AssetSonar is being discontinued due to the lack of flexibility and integrations with major systems.
Excellent Value and Effortless Asset Management
What do you like best about the product?
Asset management is straightforward, making it easy to use and offering good value for money.
What do you dislike about the product?
There have been no updates or improvements made to the application portal.
What problems is the product solving and how is that benefiting you?
Easily manage your assets.
Intuitive Interface and Effortless Daily Management
What do you like best about the product?
After spending a few months using AssetSonar, I can confidently say it’s one of the most well-rounded IT asset management platforms I’ve worked with. What stood out to me right away was how clean and intuitive the interface is. Setting it up took some effort — mainly when configuring integrations and custom fields — but once everything was in place, day-to-day use became extremely efficient.
What do you dislike about the product?
e reporting tools are good, but some deeper customization options would be helpful. Being able to create fully tailored dashboards or add more granular filters would make data analysis faster.
What problems is the product solving and how is that benefiting you?
As an IT Systems Administrator, maintaining visibility and control over company assets has been one of my greatest challenges, particularly as our organization grew and various departments started managing equipment on their own. Prior to adopting AssetSonar, we depended largely on spreadsheets and manual tracking methods. This approach often resulted in duplicate records, lost devices, and incorrect license counts.
Reliable and Easy-to-Use IT Asset Management Solution
What do you like best about the product?
I like that AssetSonar provides an easy-to-use interface with real-time visibility into all hardware and software assets. It’s highly customizable and integrates well with other tools, making IT asset management more efficient.
What do you dislike about the product?
I dislike that with AssetSonar the mobile app is quite basic compared to the web version, and the report-building tools lack more advanced filtering/customisation for complex needs.
What problems is the product solving and how is that benefiting you?
AssetSonar solves the problem of scattered and manually-managed IT assets, providing centralized visibility, automated workflows, and integration with existing systems so we can better track device lifecycles and manage inventory efficiently.
The benefit is that we spend less time on bookkeeping and audits and can respond faster when assets need servicing or replacement.
The benefit is that we spend less time on bookkeeping and audits and can respond faster when assets need servicing or replacement.
Effortless Asset Automation with Intune Integration
What do you like best about the product?
Easy use, easy to check out and help automate new assets being created via API connection with Intune. We use it on daily basis to ensure our our assets are checked out and it was fairly easy to impliment. There is also an option to install a package that we can push out if we weren't using intune, but overall we are good.
What do you dislike about the product?
Overall Positive, I do wish intune intregration will pull in software assets.
What problems is the product solving and how is that benefiting you?
It is solving compliance aspect and ensuring all our assets are tracked and recovered.
Seamless Integration and Daily Convenience with Zendesk
What do you like best about the product?
How convenient and easy to use it is. It ties into Zendesk seamlessly. Everything functions well right out of the box.
What do you dislike about the product?
I cannot think of a downside that would be holding anyone back. This is a great product and the usage cases occur daily.
What problems is the product solving and how is that benefiting you?
Ensuring we have a handle on all our assets and recovering all our assets.
showing 1 - 10