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    Logistics and Supply Chain

Not bad, but could be better

  • January 22, 2025
  • Review provided by G2

What do you like best about the product?
I like that it unifies translation process
What do you dislike about the product?
I don't like search functionality, I wish there was a global search can search entire files
What problems is the product solving and how is that benefiting you?
There're several teams within our company might need to collaborate on translations. Crowdin makes it easier.


    Computer Games

Great CAT for Freelancers

  • January 22, 2025
  • Review provided by G2

What do you like best about the product?
1) Free
2) UI design is user-friendly
3) Advance with AI technology
What do you dislike about the product?
As a web-based tool, Crowdin can get slow and buggy when the text loaded is heavy.
What problems is the product solving and how is that benefiting you?
It's an excellent tool to complete translation projects, offering all the features a translator needs, such as translation memory, glossary, matchine translation, AI integration... All CAT tools offer the same features, but Crowdin is free and web-based, making it easier to use. The customer support is responsive and professional.


    Milica T.

Making your work easier

  • January 19, 2025
  • Review provided by G2

What do you like best about the product?
Crowdin is a very easy and user-friendly platform that makes your work on translations faster and better. I use it every day, which helps me complete my projects on time.
What do you dislike about the product?
I recently had an issue loading and translating strings. I contacted the support team, and they reacted quickly and resolved the issue.
What problems is the product solving and how is that benefiting you?
It helps recognize the repetition of strings which saves my time.


    George A.

Seamless transition to Crowdin enhanced our localisation process

  • January 18, 2025
  • Review provided by G2

What do you like best about the product?
We had been using an outdated tool for some time, and last year, after a planned scaling, we realized our current tool was not going to suffice. After analyzing competitors, we determined that Crowdin best fit our needs.

We sought an easy-to-use UI, scalable pricing plans, OTA syncing, some specific iOS and Android integrations, and Crowdin delivered on all these aspects. Furthermore, even when we started small by testing the integration in small batches, the customer support and development teams were top-notch, always available to assist and guide us.

We are glad we made the switch and will continue using it for all our systems.
What do you dislike about the product?
Their AI translator could use some improvement on some languages. But they offer other AI integrations, so that is good.
It has a steep learning curve especially for non tech persons.
What problems is the product solving and how is that benefiting you?
One of our biggest issues switching to Crowdin was trying to integrate OTA updates into Support & Dev team at Crowdin quickly helped us with our specific needs.


    Banking

Continuous integration for translations

  • January 17, 2025
  • Review provided by G2

What do you like best about the product?
It simplifies the process of uploading and fetching the translations within the engineering team. It speeds up the delivery time by feeing up time of the engineers to focus on building features rather than struggling with the boilerplate of the unifying copies between platforms. It's also easy to integrate with CI/CD and automate the upload/download tasks.
What do you dislike about the product?
It's a little bit challenging when you want to ensure same copies between different platforms of the product, for example, iOS and Android apps, they have solutions to make this easier but still considering the differences between required formatting of the string files, like placeholder for numbers, it can be improved.
What problems is the product solving and how is that benefiting you?
As exaplained earlier, it lifts the weight of managing strings files and ensuring copies are up-to-date off engineers' shoulders, letting them to focus on developing features.


    Poorya G.

The experience were strightforward but it took too long to us to get the response back from you

  • January 16, 2025
  • Review provided by G2

What do you like best about the product?
I liked the UI and how easy and strightforward to our team to send words in the portal
What do you dislike about the product?
It would be great if I can find more documentations when I am intracting with the portal
What problems is the product solving and how is that benefiting you?
We are using Crowdin most of the times when we have new feature and it needs to be translated to other languages or adding a new language to existing feature


    Information Technology and Services

Great Features but a Steep Learning Curve

  • January 16, 2025
  • Review provided by G2

What do you like best about the product?
CrowdIn is a tool for managing translations and making localization easier for global teams like ours.
What do you dislike about the product?
The interface is hard to use, even after years of experience. Syncing tools like Zendesk is slow and complicated, and simple tasks like finding new articles, requesting translations, or setting up automatic updates take too much effort.

It would also help if CrodIn worked better with support tools to make translating tickets and sending responses in different languages easier for agents.
What problems is the product solving and how is that benefiting you?
CrowdIn helps us localize our app, making it easy to support multiple languages and keep translations consistent and high-quality.

However, I've stopped using it for FAQ translations because the interface is hard to use and makes managing tasks frustrating. I hear similar feedback from our tech teams that handles app localization.


    Information Technology and Services

A very nice platform

  • January 15, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, both for developers and translators, and open source friendly, offering appropriate plans to ease the burden on open source software maintainers. Their customer support is also good, once I had an integration problem, their customer support responded quickly and solved the problem.
What do you dislike about the product?
Their operational alerts may need to be improved. A lot of times I somehow trigger a series of strange alerts, including but not limited to my account is not authorized to perform the action, my project is inaccessible, and so on. While nothing is actually really wrong, it's enough to cause confusion for those unfamiliar with the platform.
What problems is the product solving and how is that benefiting you?
Crowdin makes it easy for the translation contributors to my project to contribute, and I can manage it easily.


    Iryna S.

Great for Intercom Help Center translations

  • January 15, 2025
  • Review provided by G2

What do you like best about the product?
We’ve been using Crowdin to manage translations for our Chinese Help Center, and it’s been a game-changer. The platform makes it easy to integrate and organize Intercom content, translate using MT or AI, and track progress in real time. What I love most is how seamless it is to maintain consistency across all our articles while also ensuring accuracy. It’s helped us keep our localized content clear, polished, and aligned with the rest of our resources.
What do you dislike about the product?
We occasionally face issues with images or certain formatting types during integration, but Crowdin provides a detailed error log that makes troubleshooting easier. Plus, the option to download the HTML and re-use it wherever needed is a great fallback.
What problems is the product solving and how is that benefiting you?
Crowdin simplifies the complexity of managing translations by providing a centralized platform to handle our multilingual content for our Intercom Help Center.


    Higher Education

It has been amazing

  • January 13, 2025
  • Review provided by G2

What do you like best about the product?
That I am able to seamlessly integrate with github, salesforce, contentful etc.
What do you dislike about the product?
Crowdin can improve their support. Also documentation can be improved
What problems is the product solving and how is that benefiting you?
We power all the static web localisation via crowdin