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Proofpoint Security

Proofpoint

Reviews from AWS customer

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552 reviews
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    Alternative Dispute Resolution

Very robust

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
Roadmap is future proof and allows us to plan
What do you dislike about the product?
Cost wish cost was lower but get a premium product
What problems is the product solving and how is that benefiting you?
Security and privacy


    Computer Software

Proofpoint is Rock Solid But Has a Dated UX

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
Proofpoint is one of the best in the business and it is clear why. Their platform is incredibly at identifying threats before they get to an inbox and it has a ton of customizations available to make things work exactly as we need it to.
What do you dislike about the product?
The main interface is incredibly outdated. They company has been working to move over to a more modern UX for years now but many features are locked to the old interface.
What problems is the product solving and how is that benefiting you?
Proofpoint helps us to keep malicious and distracting emails out of inboxes which keeps the organization safer and helps to cut out spam and junk mail our employees would otherwise receive.


    Manufacturing

Solid Product

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
Proofpoint is a great solution for email security that is made better by great customer service.
What do you dislike about the product?
More self service documentation would be beneficial.
What problems is the product solving and how is that benefiting you?
Proofpoint helps reduce the phishing and malware threats, protecting the end user from common mistakes.


    Verified User in Hospitality

Senior Engineer

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
Email security is very good and very easy to use.
What do you dislike about the product?
Nothing really I like how it's user friendly.
What problems is the product solving and how is that benefiting you?
Phishing issue


    Lucas S.

Increase in maturity in protection

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
The solution helped us greatly evolve the level of protection as it allows us to have greater control in addition to advanced features such as monitoring.
What do you dislike about the product?
The costs are high and the licensing model could be more diverse.
What problems is the product solving and how is that benefiting you?
It drastically reduced the amount of spam, brought protection to the executives, and we still have a clear opportunity to add new features.


    Hospital & Health Care

Works best the way it should

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
Offers comprehensive email protection and gives us minimal alerts where there is an issue thereby reducing noise level to really actionable ones,
What do you dislike about the product?
There is nothing that I dislike as the tool is fairly straightforward and perhaps the improve area is in the area of documentation on tips and tricks.
What problems is the product solving and how is that benefiting you?
It acts as the first layer of defense in protecting us from potential malicious emails and enhances the over email security posture with a good detection mechanism against phishing and BEC.


    Meng Ping L.

Does work as email protection company, its the best

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
Phishing email protection and URL rewrite and tracking
What do you dislike about the product?
Wish it has better case management and correction and automation in TRAP.
What problems is the product solving and how is that benefiting you?
Phishing email analysis and link protection and VIP user tracking, many more.


    Johnathan D.

Effective product at protecting email security

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
The product is easy to use and setup and is extremely effective at blocking targeted emails.
What do you dislike about the product?
We didn't have any major issues, however sometimes it's inconvenient to review messages accidentally sent to spam
What problems is the product solving and how is that benefiting you?
Spam. Targeted phishing and regular phishing


    Financial Services

Achieving Optimal Email Security with Proofpoint’s Expertise

  • August 01, 2024
  • Review provided by G2

What do you like best about the product?
Proofpoint has consistently delivered exceptional personal support, setting a high standard in the industry. Their team is incredibly responsive and attentive, ensuring that every interaction is both productive and pleasant. They go above and beyond to understand and cater to the unique needs and preferences of our company, providing tailored solutions that truly make a difference.The portals are extremely user friendly and moldable to what your company needs. Whether it’s troubleshooting an issue or offering proactive advice, Proofpoint’s dedication to customer satisfaction is evident in every aspect of their service. I highly recommend them to any business looking for reliable and personalized support. They will provide 1:1 support to help implement your security needs easily.
What do you dislike about the product?
N/A - Proofpoint excels in tackling some of the most challenging aspects of email security, including Email Sender Authentication. Their expertise and support are invaluable in implementing robust email security measures, ensuring that our domains achieve optimal protection. With Proofpoint’s assistance, we can confidently navigate the complexities of email security and safeguard our communications effectively. They've made even some of the hardest aspects of email simple.
What problems is the product solving and how is that benefiting you?
Proofpoint has been instrumental in enhancing our email security, particularly in detecting spoofing and spam. Their cutting-edge machine learning technologies are remarkably advanced, enabling us to address email threats proactively, often before they even reach our users. This proactive approach has significantly bolstered our overall email security and provided peace of mind.


    Oil & Energy

Proofpoint Has Robust Email Protection

  • August 01, 2024
  • Review provided by G2

What do you like best about the product?
Proofpoint has a solid product that works well at protecting against email-based threats. They are very slow to release new capabilities.
What do you dislike about the product?
It has been taking years for them to move to the new admin portal and they still aren't finished.
What problems is the product solving and how is that benefiting you?
The product does a great job at blocking the majority of email-based threats.