Runa Platform
RunaReviews from AWS customer
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Great tool for clients
What do you like best about the product?
I really like that WeGift provides flexibility for my clients who want to reward their customers with third-party vouchers but don't want to restrict on retailer.
What do you dislike about the product?
There's nothing that comes to mind that I don't like - the flexibility (both brand and currency) is great
What problems is the product solving and how is that benefiting you?
WeGift is allowing my clients the flexibility around which brands to offer their customers as rewards. Customers don't all want the same vouchers, and WeGift is giving customers the choice
WeGift is a great company to work with and all the employees are extremely insightful and helpful
What do you like best about the product?
The ease of integration, being able to offer loads of different vouchers, and the team!
What do you dislike about the product?
Nothing so far. It has improved the relationship we have with clients and prospects as they deliver such a great service.
What problems is the product solving and how is that benefiting you?
Allowing customers referring their friends, and being referred to receive a variety of third party discounts
Wonderful product and support from the account team.
What do you like best about the product?
The variety of vouchers they can offer to clients.
What do you dislike about the product?
I can't think to answer that - happy with all.
What problems is the product solving and how is that benefiting you?
Aiding my clients' needs by offering an alternative to discounting when it comes to referral.
WeGift is a modern day solution for e-gifting solutions at scale
What do you like best about the product?
Ease of use and gift card selection. We send out our users' gift cards at scale, and their API/backend is super easy to implement.
What do you dislike about the product?
Brand selection has been a pain point in the past, but they have been responsive and remedying these issues.
What problems is the product solving and how is that benefiting you?
We send gift cards as an incentive for purchases on an advertiser's website based on a minimum spend of category. We are able to create these solutions on our own tool via their API connection and can create new variations of offers on the fly.
Most Responsive Team, Broadest Global Catalogue, Slick, Easy to Work With
What do you like best about the product?
Breadth of brands offered globally, which is important for our global clients and customers.
Great customer service and response times.
Slick and easy integration.
Real human feel to the interactions too.
Great customer service and response times.
Slick and easy integration.
Real human feel to the interactions too.
What do you dislike about the product?
Not much to be honest. It's been flexible, quick and easy to get onboard.
What problems is the product solving and how is that benefiting you?
It allows us to reward in real time, only spending money when we need it. It's easy to track spend for multiple clients / campaign events, removing the headaches of working with multiple brands and partners.
I love the flexibility of WeGift for rewarding our customers and employees!
What do you like best about the product?
WeGift is super easy to use and navigate and allows us to offer our customers rewards that they can choose for themselves.
What do you dislike about the product?
I don't personally think there are any downsides of the platform.
What problems is the product solving and how is that benefiting you?
WeGift supports hugely on our Refer a Friend campaign as well as internal rewards & incentives. It makes it super easy to incentivise due to the wide range of vouchers available.
Excellent B2B Supplier of 3rd Party E-codes / E-Vouchers
What do you like best about the product?
Very easy to do business with. Simple set up and smooth transactions. Wide range of 3rd party e-codes to choose from. Account management is straight forward and transparent.
What do you dislike about the product?
This company should shout more in the market about the services it offers. It's one of the best kept secrets and deserves to better known. Make more noise about what you do, because you're good at it!
What problems is the product solving and how is that benefiting you?
A one stop shop. All the 3rd party brands under one roof. No need to approach and contract individually. Simple terms and real time delivery. This means we can resell to our clients, safe in the knowledge that our reputation will not suffer any damage and a happy customer will repeatedly return to buy again.
A great and easy way to sell gift cards!
What do you like best about the product?
It's easy to use and the API solution is great! We love that new products are being added all the time :)
What do you dislike about the product?
It's a bit pricy until you sell a certain amount of gift cards, because the commission is not that high.
What problems is the product solving and how is that benefiting you?
We get more products by using Wegift
Good for the most part
What do you like best about the product?
The ability to have access to e-gift links very quickly in large quantities.
What do you dislike about the product?
Had issues with cards not having value on them, or selling us a value it could not be redeemed for (loaded $15 on a card that after the fact could only be redeemed for $10 or $20). Though it was ultimately resolved, it created lots of service problems for us having to redistribute the gift cards at the proper value. Additionally, though we eventually received refunds for things that were their mistake, we did have to fight for them in some cases. Overall I would use WeGift again, I would just take extra time to double-check their work as there are clearly hiccups in their back end.
Additionally, I think your experience will depend on who on their staff is assigned to help you. Our original contact was no help at all until I got in touch with one of their teammates to nudge them internally.
Additionally, I think your experience will depend on who on their staff is assigned to help you. Our original contact was no help at all until I got in touch with one of their teammates to nudge them internally.
What problems is the product solving and how is that benefiting you?
Needed gift cards to giveaway during a large program that we were running. We needed them to be digital links that did not require a login or assigning before sending as we weren't sure who they would go to until the moment it was handed over.
Great platform for participant gifts!
What do you like best about the product?
No subscription fees. Very intuitive to use and can track redemptions at scale.
What do you dislike about the product?
Branding of the messaging was not front and center for the recipient. Got some feedback that it looked like phishing.
What problems is the product solving and how is that benefiting you?
WeGift is allowing us to incentivize attendees for virtual events as part of our promotional strategy.
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