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Automox

Automox

Reviews from AWS customer

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External reviews

271 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Chris B.

Bridges the MDM Gap

  • April 09, 2025
  • Review provided by G2

What do you like best about the product?
I love the platform ubiquity and how well it works to managed any and all updates and software installs. Truly powerful tool.
What do you dislike about the product?
I would love a bit more of a modern and simplified UI, but I understand how difficult that can be with how complex the tool is.
What problems is the product solving and how is that benefiting you?
Installing all Windows and third party software updates.


    Manufacturing

Easy to deploy and start updating

  • April 09, 2025
  • Review provided by G2

What do you like best about the product?
It's simple to get up and running fast with pre-built policies.
What do you dislike about the product?
I should be able to patch now anytime I'm reviewing a device.
What problems is the product solving and how is that benefiting you?
We were doing patches on servers manually and allowing users to update their endpoints themselves. Server patching would take hours each month and we found that users were ignoring patches for 3rd party applications. Automox solved these issues.


    Bobby T.

Great product. Support can be better integrated

  • April 08, 2025
  • Review provided by G2

What do you like best about the product?
Using Automox to patch a mixed-use Linux environment has significantly streamlined our IT operations. Automox's cloud-native platform allows us to automate patch management across various Linux distributions, ensuring that all systems are up-to-date with the latest security patches and software updates. The intuitive interface and powerful automation capabilities enable us to schedule and deploy patches seamlessly, reducing the risk of vulnerabilities and improving overall system stability. Additionally, Automox provides real-time visibility into the patch status of all devices, allowing us to quickly identify and address any issues. This has not only enhanced our security posture but also freed up valuable time for our IT team to focus on more strategic initiatives.
What do you dislike about the product?
Difficulty in accessing logs directly from the device page. This limitation can hinder efficient troubleshooting and monitoring, as it requires additional steps to locate and review logs. Streamlining this process by making logs more readily accessible would significantly enhance the user experience and improve overall operational efficiency. Despite this inconvenience, Automox remains a valuable tool in our IT arsenal, but addressing this issue would make it even more effective.
What problems is the product solving and how is that benefiting you?
Linux patching after migrating off a Red Hat Satellite server and cross-platform Coverage: It offers comprehensive support for multiple operating systems and third-party applications.


    Eugene T.

Wonderful tool and amazing flexibility!

  • April 04, 2025
  • Review provided by G2

What do you like best about the product?
For sure this is an indispensable tool for myself and my team. I personally love the design language it's very intuitive.
What do you dislike about the product?
Some of the automation features could use some minor improvements.
What problems is the product solving and how is that benefiting you?
It meets our requirements and provides and excellent experience to our clients.


    Kamarul A.

The UI is very easy to use

  • April 02, 2025
  • Review provided by G2

What do you like best about the product?
Easy to manage the zones and managing devices for updates
What do you dislike about the product?
Sometimes the update doesn't apply to the devices due to agent not communicating with the UI
What problems is the product solving and how is that benefiting you?
Upgrading windows to latest and greatest for security compliance.


    Brian F.

Very good remote system management utility

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use and ability to run PowerShell scripts remotely to any system that has the agent. Patching 3rd party apps is a big plus as well that we like
What do you dislike about the product?
Sometimes scheduled jobs don't run properly and we occasionally just re-create a task under a different name to get it working again. Not a big deal but just odd
What problems is the product solving and how is that benefiting you?
Windows patch management including 3rd party patches is our primary use case. Running powershell scripts for one off jobs is another nice use as well that we like


    Andrew R.

Reduces IT Overhead

  • March 26, 2025
  • Review provided by G2

What do you like best about the product?
It simplifies patch management and provides an easy to view dashboard.
What do you dislike about the product?
Portal sometimes has issues and becomes unresponsive or unavailable.
What problems is the product solving and how is that benefiting you?
I no longer have to spend significant time manually patching software on endpoints and servers.


    Ankita K.

Using automox for security (from a developer's view)

  • March 24, 2025
  • Review provided by G2

What do you like best about the product?
The best thing about Automox is that the entire solution is cloud based. Being a software developer it eliminates the need to have the entire complex solution, which makes it very easy to scale and deploy across different distributed team. Another thing that I find very useful is its ability to automate patching through policy-based rules, so this allows patches to be deployed efficiently without any disruptions.
What do you dislike about the product?
The thing that I dislike about Automox is it does not have built in automatic patch rollback feature for problematic updates.So if it installs any patch which does not well E2E, we have to manually uninstall it or make custom updates to rectify
What problems is the product solving and how is that benefiting you?
The problems it solves for me are numerous in number. For example, the legacy patching methouds required manual intervention which was very time costly and we had to track updates, test, and deploy. With automox patch deployment across all OS saves time and effort. It also provides patch compliance across all endpoint. It also reduces the riskk of cyber attacks throughout by ensuring all devices are up to date patched against all the known vulnerabilities.


    Chamath W.

Superb Patchmanagement Solution In the World Wide

  • March 20, 2025
  • Review provided by G2

What do you like best about the product?
Automox is the very best patch management solution in the world wide using this solution we can manage patches with the help of the automate patch management. Using this solution we can achieve the automatically find servers and network devices and also we can enter the rules for the patching with the help of the automox. We can monitor our entire organization devices with the help of the automox.
What do you dislike about the product?
hard to send real time update in the organization devices in automox
What problems is the product solving and how is that benefiting you?
Using automox we can easily send the patch management to the third party solutions. in my organization they used lots of third party solutions so in this case it's very easy to put the update for those solutions with the help of the automox.


    Utilities

A solid product when it works

  • March 19, 2025
  • Review provided by G2

What do you like best about the product?
We've used Automox for around 2 years now and we like the simplicity in how to create policies, and some of the more granular control around when devices patch. We have complex maintenance schedules that shift month-to-month, so being able to set a 3rd Wednesday rather than a fixed date works well for us.

Getting up and running and was fairly simple and straightforward, with us only needing to deploy agents and connect them up to the Automox cloud. Automox caters for proxying only the Automox traffic rather than having system wide proxies which works well for us in a predominantly server environment.
What do you dislike about the product?
Over the past 6 to 8 months we've seen a significant degradation in performance and reliability with the product. Frequent outages of the console, delays in policies processing, or patching policies not processing at all. Sometimes this happens multiple times per week and is really disappointing and has dented our confidence in the product.

There have been automatic updates to the agents on at least two occasions which changed some behaviour about how it works, which has severely impacted us and our infrastructure operationally.

We only have standard support but we've struggled to get down to root cause on a number of issues, or we see issues being UK based and the support team being (Mountain time?) online much later in the working day for us.
What problems is the product solving and how is that benefiting you?
Automating patching of operating systems
Automating updates of 3rd party software