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    Luxury Goods & Jewelry

Pimberly is a great product

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
Speed to Market
Speed of response to issues when raised
flexibility of solution
Ease of Use
Ease of Implementation
Ease of integration with BigCommerce
What do you dislike about the product?
Sometimes the updates do not always reflect
What problems is the product solving and how is that benefiting you?
Manage our product catalogue in one place to enable omni channel expereincing for our cusstomer
Master Data managment of our Online catlogue
Product content workflow management
Digital Asset Management


    Chris B.

Excellent PIM software backed-up by superb support and account relations!

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Pimberly offers the most pliable configuration and interaction of any PIM we have reviewed. The support and guidance of the scoping and onboarding specialists really help in achieving the optimum output from a PIM solution that feels virtually custom-built. The abundance of resources, in terms of online collateral, ticket support, and targeted sessions, really drives the partnership feel of a key tool within our business. It is clear there is a never-ending mission for feature development, which is ultimately very clearly planned and implemented.
What do you dislike about the product?
The only downside of getting visibility of the product road map is it creates an instant desire to make use of the features before they are live!
What problems is the product solving and how is that benefiting you?
Pimberly provides a single source of truth for all our enriched product data and media and provides a mechanism for outputting this in many various versions with just a few clicks.


    Tim H.

Good PIM software

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Some very usefull tools for dealing with very large sets of data and high nunbers of SKU's. Automated image and document assignment has helped huegly with our product data managment.

The flexibility of output options is fantastic, combined with the ability to 'configure and forget' for re-ocurring output feeds. Makes downstream data managment great.

Bulk editing options make updates and changes to product data much more reliable than our traditional multi spreadsheet approach.
What do you dislike about the product?
The UI is a little difficult to navigate, with search functions that seem to be a over complicated.
What problems is the product solving and how is that benefiting you?
Auto image and document assignment.

Exporting of CDN links to customers , making trasfers increadibly easy. Whuilst ensuring all product data and assest are correct.


    David M.

Pimberly - The best PIM on the market

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
As a Marketplace Manager, Pimberly has been invaluable to our team as we could not store data and media for each marketplace without it. As a business we wanted one truth for all our product data and media in one place and Pim gives us that. It's really easy to use once you have implemented all the attributes, scopes, brands etc and really helps us get all our products quickly to market with content and media that is required by each platform. The team uses Pim every day in our current roles, whether importing new product data and imagery into Pim or exporting data and image links to a template for a marketplace. If there are any issues then Customer Support has always been on hand to help and in my experience, all the support staff are very good and go into detail on how to fix a problem.

We have recently pushed Pim to all departments within the business and the feedback has been fantastic. If a customer calls and needs to know product information, it is all there at our fingertips. I think our next stage in this cycle is to integrate with our back office system. Going forward there are some really good features on the horizon that would also benefit our company.
What do you dislike about the product?
I cannot see any downside to using Pimberly and do not dislike anything about this product.
What problems is the product solving and how is that benefiting you?
We now have product data and media storage all in one place that all staff can reference when needed. It is also helping us to get products to the marketplace really quickly.


    Dave R.

Pimberly is a great solution for managing product data and digital assets across multiple channels

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Pimberly is a great solution for managing product data and digital assets across multiple channels and markets. I have been using Pimberly for a few months now and I am very impressed with its features and performance.

Pimberly is very easy to use and has a user-friendly interface. It also has a powerful and flexible cloud-based technology that can handle millions of products and attributes. Pimberly is constantly improving and adding new features based on customer feedback. The support team is very responsive and helpful.

I would highly recommend Pimberly to anyone who is looking for a robust and reliable PIM solution. Pimberly is the world’s most powerful PIM platform and it shows
What do you dislike about the product?
Pimberly may be too expensive and complex for small businesses that do not have a large product range or multiple sales channels.
What problems is the product solving and how is that benefiting you?
Pimberly has helped me to centralize and enrich my product information, automate my workflows, and optimize my SEO and conversion rates. I can also import and export product data through all sales channels and ensure a consistent customer experience across all touchpoints.


    Furniture

Very Handy

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
It links in with a lot of things and has a lot of info and images in one place
What do you dislike about the product?
It can be very slow to use and sometimes the search feature isn't the best
What problems is the product solving and how is that benefiting you?
Being able to post products and prices


    Jenny B.

Great support team and software

  • November 15, 2023
  • Review provided by G2

What do you like best about the product?
Pimberly has so many features helping us to automate our processes and store product information in a detailed and uniform way that integrates with our sales channels or allows easy exports for channels that have not been integrated. Pimberly are always improving their product and have been very helpful with making changes that we've requested and helping us get the most from the system. Pimberly is easy enough to use for our teams that need product information adhoc but also provides enough detail to be our main source of truth for product related info.

Pimberlys team are also great fun, super approachable and knowledgeable.
What do you dislike about the product?
The only complaint I can make is that I wish there were more native integrations with Pimberly to further automate our workflows.
What problems is the product solving and how is that benefiting you?
Pimberly has allowed us to build a database of our products and to store key features that can be transformed dependant on the sales channel being sent to.


    James M.

The best 3rd party we work with!

  • November 15, 2023
  • Review provided by G2

What do you like best about the product?
Their service is 2nd to none. We get instant replies from their support team who go above and beyond to meet your expectations. The PIM itself has been designed with the user in mind - its extremely easy to use when you know how and it has evovled the efficiency of the marketing department. We use the PIM every day and now could not live without it!
What do you dislike about the product?
Not much to say regarding the service side however in terms of the PIM's features, we have suggested some developments which have been added to the roadmap. It would be great if Pimberly could keep us informed regularly on the evolution of the roadmap and what new features are being released (whether they are our suggestions or from their other clients) so we can stay ahead of the game and continue to learn and evolve ourselves!
What problems is the product solving and how is that benefiting you?
Time. The PIM itself has saved us so much time. We can query our own data much more efficiently now. We also get additional visibility on what is happening with our product data. Also we have recently introduced an additional channel to the PIM infrastructure so it means we can keep all our product data in one place and output across multiple platforms.


    Jack B.

Really powerful and flexible PIM with a great team supporting behind it

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
The depth in which data can be manipulated with logical decision trees or validation, ensuring clean data always feeding through.

Also love the functionality for building exports - absolutely pivotal to the growth of our company in the future.
What do you dislike about the product?
Negative inside a positive - so much functionality and depth internally that it is quite unforgiving for new learners.
What problems is the product solving and how is that benefiting you?
We are an eCommerce business listing product on various global marketplaces. Pimberly allows us to validate all data going in, then using logical decision trees and lookup tables, build on that data for various purposes within the business to be able to export the data in a suitable format for any purpose. This includes product listing templates, missing product data or logistics and customs information.

With Pimberly, we are shaping the future for the company to make this a seamless operation to scale.


    Retail

Pimberly has provided the solution to our PIM requirements

  • November 12, 2023
  • Review provided by G2

What do you like best about the product?
As our business model evolved to deal with the growing importance of online marketplaces, we realised we needed to find an alternative to our traditional way of working, as multiple spreadsheets were getting cumbersome and leading to incorrect information being passed across to our partners.

We shortlisted a number of PIM solutions, but found that Pimberly best suited our company's needs, both from a technical and financial perspective. Ease of implementation and use were key factors in reaching our decision.

Since fully integrating with our own website and multiple marketplaces we have seen significant efficiences for our team, and all our marketplaces hold the correct information on every product.

The team at Pimberly have been knowledable, helpful and efficient at each step of our journey with them.
What do you dislike about the product?
We have no complaints about our experience working with Pimberly.
What problems is the product solving and how is that benefiting you?
As our business model adapted to address the increasing significance of marketplaces, we recognised the need to move away from our traditional methods. Relying on multiple spreadsheets had become unwieldy and was causing inaccurate information to be shared with our partners.