The use case for my organization is that we need a vendor to host our metrics.
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Observability Training
What do you like best about the product?
UI design is ambitious - It is a managed service.
What do you dislike about the product?
UI design is ambitious and it could be confusing, especially merging a few open-source capability into one screen. I understand it's a feature-add, but it's a 2-way sword.
What problems is the product solving and how is that benefiting you?
dashboard and alerting, logs and metrics availability
Issues without digging through endless data. Its smart alerts and visual dashboards save my time.
What do you like best about the product?
Coralogix makes it easy for me to track and understand logs. It shows real time issues, sends smart alerts, and helps save costs by managing data better all in one simple tool.
Best customer support , I use it very frequently for my work .
Best customer support , I use it very frequently for my work .
What do you dislike about the product?
Coralogix can be tricky to learn at first, with a confusing pricing model and technical search syntax. If not set up well, alerts can get noisy and dashboards may feel a bit limited.
What problems is the product solving and how is that benefiting you?
As a Razorpay employee, Coralogix helps solve the challenge of managing massive volumes of logs from multiple microservices in real time. It makes debugging faster and more efficient with smart alerts, structured logging, and seamless integrations saving engineering time, reducing downtime, and improving overall system reliability.
offers great real-time insights
What do you like best about the product?
I'm really impressed with Coralogix. It’s easy to use, offers great real-time insights, and has made tracking logs and debugging much faster for our team. A solid tool for anyone in DevOps.
What do you dislike about the product?
The UI, though generally intuitive, can feel a bit cluttered at times, especially for new users.
What problems is the product solving and how is that benefiting you?
The automated insights and anomaly detection save us hours of manual analysis.
It is a new and upcoming siem but has the potential to become next big thing.
What do you like best about the product?
Its detection capability, integration options, outbound webhook, contextual data, Background queries, parsing rules etc etc
What do you dislike about the product?
Management of platform is very time consuming.
automation is not there.
if we want to map 120 alerts to new subsystem there is no one click option. have to do it manually.
Their alerts in the extension pack is very broad. once we onboard the extension alerts, we finetune it and in the next update of the extension remove all the finetune we have done in the search query.
automation is not there.
if we want to map 120 alerts to new subsystem there is no one click option. have to do it manually.
Their alerts in the extension pack is very broad. once we onboard the extension alerts, we finetune it and in the next update of the extension remove all the finetune we have done in the search query.
What problems is the product solving and how is that benefiting you?
Detection Engineering and Response.
Coralogix for real-time Log analytics
What do you like best about the product?
What I like about Coralogix is the real time processing with minimal latency,
which helps spotting errors quickly which is an important thing when there's any production issue.
It also helps in detecting anomalies and recurring patterns which helps deducing the issue quickly.
Provides smooth user experience compared to its competitors.
Easy to integrate with cloud platforms like currently we are using GCP previously our organization was using AWS.
which helps spotting errors quickly which is an important thing when there's any production issue.
It also helps in detecting anomalies and recurring patterns which helps deducing the issue quickly.
Provides smooth user experience compared to its competitors.
Easy to integrate with cloud platforms like currently we are using GCP previously our organization was using AWS.
What do you dislike about the product?
Learning curve is a lil bit higher for beginners who is not familiar with observability tools, can feel a bit overwhelming at start.
What problems is the product solving and how is that benefiting you?
Analyzing logs to spot production issues quickly and efficiently.
Coralogix saves a lot of time because of its anomaly pattern detection.
It's helps a lot to check and solve real-time renewal issues quickly without causing mush damage to production.
Coralogix saves a lot of time because of its anomaly pattern detection.
It's helps a lot to check and solve real-time renewal issues quickly without causing mush damage to production.
A meaningful and an insightful observability tool
What do you like best about the product?
in past experience i have used two of the competitor tool of coralogix, but why i like coralogix most:
Provide an ease of creating dasboards with least minimum operation in UI.
Provide a way better options to add many insights to the dashbords.
Search capabilities are very nice.
Full of heavy insights customization features.
The log parsing and categorization features are robust, automatically enriching raw log data into structured format.
The live tail feature is awesome for real-time monitoring and debugging live prod issue instantly.
Alerting system is highly flexible and customizable, can set up alerts based on various metrics and log patterns.
Cost effective product comparing with competitors.
The overall user experience is clean, modern, and user-friendly.
Their customer support team is highly knowledgeable and responsive.
A goto tool for begginers.
Provide an ease of creating dasboards with least minimum operation in UI.
Provide a way better options to add many insights to the dashbords.
Search capabilities are very nice.
Full of heavy insights customization features.
The log parsing and categorization features are robust, automatically enriching raw log data into structured format.
The live tail feature is awesome for real-time monitoring and debugging live prod issue instantly.
Alerting system is highly flexible and customizable, can set up alerts based on various metrics and log patterns.
Cost effective product comparing with competitors.
The overall user experience is clean, modern, and user-friendly.
Their customer support team is highly knowledgeable and responsive.
A goto tool for begginers.
What do you dislike about the product?
would be good if we can have AI feture for more ease in using the platform.
What problems is the product solving and how is that benefiting you?
live tail feature helping us to debug the log and issue in prod
customized dashboard creation for each service
alerting feature helping us to be aware of the issue as sson as they occure
customized dashboard creation for each service
alerting feature helping us to be aware of the issue as sson as they occure
Nice Demo
What do you like best about the product?
nice tool, for log monitoring and alert..
What do you dislike about the product?
improvising user interface may help to customers
What problems is the product solving and how is that benefiting you?
log monitoring
Vendor facilitates smooth onboarding and reliable metric visibility
What is our primary use case?
What is most valuable?
The most valuable feature of Coralogix is that it is a very good vendor for metrics. There are a few competitors in the market, such as Datadog. However, Coralogix has ease of use and the ability to use OpenTelemetry agent, which is open source. This makes onboarding or changing a vendor in the future easier.
Coralogix benefits my organization by providing visibility to what is happening in our services and infrastructure. It is essentially an observability, metrics, and logging tool to monitor our infrastructure.
What needs improvement?
Change might not be the correct word, but with every service, there is always room to improve. They are improving their services daily and deploy new features. When we had missing features that we needed, they developed and published them quickly.
The features we were missing in the past were related to the way we see our metrics and aggregate our data. It was not a problem or an issue, but rather features we needed to view our data in specific ways. Once they realized these features were missing, they developed them rapidly.
I would appreciate seeing more AI integration aspects.
For how long have I used the solution?
I have been using Coralogix for a year and a half.
How are customer service and support?
I have worked with the customer service and support for Coralogix a couple of times. My experience with them is that they resolved my issues quickly. They were very responsive and thoroughly communicative.
How would you rate customer service and support?
Positive
What other advice do I have?
Coralogix monitors our infrastructure and our services send data, or the Coralogix agents scrape data from our applications. That is how we integrate Coralogix with our applications.
Their pricing is competitive and their product is stable. We have not experienced any stability issues thus far. Integrating AI is the most interesting aspect currently, and they could potentially integrate AI deeper into their product to show us more insights.
I have used Datadog in the past as a competing product. Datadog is a successful and very good product, but the pricing is very high, which is one of its downsides.
On a scale of one to ten, I would rate the support as nine and Coralogix overall as nine, with one being worst and ten being best.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Positive features improve workflow despite needing better integration
What is our primary use case?
Our company's use case for Coralogix is to protect our customers and support some attacks because here in Brazil, EFT is responsible for that.
What is most valuable?
The most valuable feature of Coralogix is the Social Security feature designed to protect machines that run on various systems such as Windows Server, including all versions from 2008 to 2022. The solution supports any Linux operating system distribution and can also be used to back up Mac systems.
The benefit of Coralogix for my organization is that Five9 is feature-rich, but we're not utilizing all available tools due to our size, with about 65 users split across three teams. This limits our use of analytics and other Five9 tools.
What needs improvement?
If I could improve Coralogix in any way, I would suggest additional customization options for our dashboards.
The customizable dashboards haven't really helped with my company's efficiency at all, and I think there's room for improvement.
For how long have I used the solution?
[Full sentence answer to 'For how long have I used the solution?' from the text.]
What was my experience with deployment of the solution?
I was part of the deployment at all, and since I'm new to the company, I haven't had the opportunity to talk to Coralogix customer support yet.
What do I think about the stability of the solution?
The overall stability and reliability of Coralogix are excellent, and I rarely encounter issues.
There are no downtimes, no crashes, or any performance issues that I've noticed since we started using it.
What do I think about the scalability of the solution?
The product is scalable, and I believe it will grow with our needs.
How are customer service and support?
I don't know what the experience overall with them is, but I've heard good things.
How would you rate customer service and support?
Positive
Which other solutions did I evaluate?
When I compared Coralogix to DataDog, the pros include better usability and features, while the cons involve some learning curves with both products.
What other advice do I have?
The integration capabilities of Coralogix are perfect, and they work seamlessly with our existing tools.
I use the customizable dashboards from Coralogix, and they provide great insight into our data.
My overall experience with the pricing and licensing is good, and I appreciate the transparency.
The solution integrates with other tools, which is a significant advantage for our workflows.
On a scale of one to ten with one being worst and ten being best, I would rate Coralogix an eight for its performance and features.
Which deployment model are you using for this solution?
Coralogix review from Razorpay
What do you like best about the product?
Structural representation of json view .
What do you dislike about the product?
Nothing liked as such. I liked everything.
What problems is the product solving and how is that benefiting you?
Debugging and monitoring the issue.
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