Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

119 AWS reviews

External reviews

1,119 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Abhay Agrawal

Security and reliability boost confidence and support growth strategies

  • May 20, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use cases for Red Hat Enterprise Linux (RHEL) are mainly all of our business applications, as they all run on RHEL.

What is most valuable?

Red Hat Enterprise Linux (RHEL) helps me solve pain points related to reliability, stability, and security, mainly.

Feature-wise, what I appreciate the most about Red Hat Enterprise Linux (RHEL) is security; it's much more secure, and I don't have to patch it that much. For us, security is a very key aspect of our operations, especially since we are even more security-conscious due to what happened with us in the past, so having Red Hat Enterprise Linux (RHEL) in our environment makes us much more confident. When we deploy new applications, it's RHEL by default; we don't even consider another operating system right now since it keeps our environment secure and our business stable.

Security requirements are always a consideration in choosing Red Hat Enterprise Linux (RHEL) for the cloud since it is much more secure than other operating systems and has a proven track record of being compliant and secure for many years.

When it comes to managing my Red Hat Enterprise Linux (RHEL) systems for provisioning and patching, it's about 50% manual and 50% automated, and we are currently starting a project with Ansible to fully automate it end-to-end. Right now, it's all semi-automated, and we want to make it fully automated.

For us, Red Hat Enterprise Linux (RHEL) supports our hybrid cloud strategy mainly through seamless migrations from on-premise to cloud, which has been really helpful. Frankly, we don't use the knowledge base offered by Red Hat Enterprise Linux (RHEL) that much; our team prefers to get help from Red Hat support directly.

What needs improvement?

One of the suggestions I have for improving Red Hat Enterprise Linux (RHEL) is finding better solutions around domain authentication, as we are facing several issues with our current methods.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for 20 years.

What do I think about the stability of the solution?

The stability and reliability of Red Hat Enterprise Linux (RHEL) has been excellent for us; aside from a couple of upgrade challenges, we generally don't face any issues during a normal business day.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales with my company's growing needs, as we are increasing our footprint in both on-premise and cloud, with all new deployments on Linux without any scaling issues.

How are customer service and support?

In terms of customer service and technical support for Red Hat Enterprise Linux (RHEL), it has been good in general, although we have recently faced some challenges around domain authentication where support is lacking.

At this point, I would rate customer service and technical support a solid eight out of ten due to recent issues; I would have given a nine otherwise.

How would you rate customer service and support?

Positive

How was the initial setup?

We deploy Red Hat Enterprise Linux (RHEL) both in the cloud and on-premise.

The deployment has been great. I've never had any issues either patching or upgrading it. We are right now on Red Hat 9. I saw that Red Hat 10 has been announced. Our team has been able to manage the entire life cycle from starting at Red Hat 4 until now. It has not been a problem at all.

I am involved in Red Hat Enterprise Linux (RHEL) upgrades all the time; we are currently in the process of upgrading from Red Hat 8 to 9 for all of our environments. Upgrading Red Hat Enterprise Linux (RHEL) has its challenges; we had a couple of hiccups in a couple of cases. Overall, about 95% of the use cases have been issue-free, with just 5% of cases occasionally encountering problems.

What was our ROI?

The biggest return on investment for me when using Red Hat Enterprise Linux (RHEL) comes from security, as we experience fewer incidents, more stability, and less business impact, without outages resulting in revenue loss.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, setup cost, and licensing of Red Hat Enterprise Linux (RHEL) has been good; the licensing isn't very expensive compared to other products we're using.

Which other solutions did I evaluate?

While using Red Hat Enterprise Linux (RHEL), we still consider other solutions as we do have other operating systems, however, for business-critical applications, we usually prioritize RHEL.

What other advice do I have?

On a scale of one to ten, I would rate Red Hat Enterprise Linux (RHEL) a nine.


    Joseph S.

I love Red Hat Enterprise Linux!

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
I love that RHEL is consistent, patches security updates quickly, and provides Red Had Insights for getting real time suggestions on how to optimize my systems.
What do you dislike about the product?
The security provided does limit systems from using the newest and shiniest software, but that is the price I am willing to pay for security and stability.
What problems is the product solving and how is that benefiting you?
Red Hat Insights is included in the license. That gives me real time information about configuration errors, available optimizations, and active vulnerabilities. It also provides Ansible playbooks to automatically remediate these things. This is what separates RHEL from other Enterprise Linux distros.


    Carson M.

RHEL is simple but powerful

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
I like the ever advancing features that are available. Also, the constant push to improve upon what is there to make it simpler to use.
What do you dislike about the product?
I honestly don't know if I can say there is much about a downside. I wish docker was still native and that I didn't feel forced into using podman. But that is not world ending.
What problems is the product solving and how is that benefiting you?
Red Hat Linux is simplifying the process of using pre-vetted packages. Makes applying updates with confidence much smoother.


    sylvain M.

Very stable OS that will bring your apps up to performance

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Stability and plenty of tools to manage and implement solutions
What do you dislike about the product?
MIssing the gaming part (personal use),.
What problems is the product solving and how is that benefiting you?
being near the OS ease the utilization and debugging .


    Financial Services

it administrator linux

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
It
What do you dislike about the product?
Selinux ... it's really interesting but we don't have a lot of documentation
What problems is the product solving and how is that benefiting you?
each case that we opened have been resolved quickly


    reviewer2707398

Provides seamless support and strengthens security for virtual machine deployment

  • May 20, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Red Hat Enterprise Linux (RHEL) is running virtual machines. That's probably the most important use case for us.

How has it helped my organization?

Red Hat Enterprise Linux (RHEL) helps us solve pain points related to security. We want security, so it is hardened, and just supports us. As a financial institution we take security very seriously.

What is most valuable?

The feature I appreciate the most from Red Hat Enterprise Linux (RHEL) is support and simplicity.

The knowledge base is good; they have a lot of documentation.

We manage our Red Hat Enterprise Linux systems when it comes to provisioning and patching through Ansible. Everything's straightforward and efficient.

What needs improvement?

Adding more relevant features to Red Hat Enterprise Linux (RHEL) would be great. I have seen some issues on GitHub where people are suggesting things, such as Ansible. There are many community issues that could be implemented into Red Hat.

For how long have I used the solution?

We try to stay two versions below the latest one just to make sure that we have security checked there and to avoid running into any bugs or issues with the latest release. We just try to apply patches as much as we can.

What do I think about the stability of the solution?

The stability and reliability of Red Hat Enterprise Linux (RHEL) are smooth as we have not encountered any problems or issues.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales perfectly with the growing needs of my company. It's easy to scale up with the tools we have.

How are customer service and support?

My experience with the customer service and technical support of Red Hat Enterprise Linux (RHEL) has been amazing; they are very helpful. We open up a ticket, and we get someone to help right away.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment is a smooth process. Some of the issues we have are just related to multiple vulnerabilities, and that's on our side to fix, however, everything else is smooth. We have no complaints.

What was our ROI?

The biggest return on investment for me when using Red Hat Enterprise Linux (RHEL) is how they have their foundation set. They have everything organized, documentation's there, it's globally used everywhere, and it's good software with good tools.

What's my experience with pricing, setup cost, and licensing?

I'm not in the pricing conversation. I can't speak to costs.

What other advice do I have?

Red Hat Enterprise Linux (RHEL) has helped me mitigate downtime and lower risks. They specifically thrive on criticism, and they don't take it lightly. They mentioned earlier in the panel that they wanted to prioritize the big CVs and any vulnerability that's important. Although some don't get exploited, it's good to have fewer of those numbers.

We try to stay two versions below the latest one.

I would rate Red Hat Enterprise Linux (RHEL) overall an eight out of ten.


    subhasish m.

Always-a-RHEL User

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
I am always a CLI guy and love the superfast response it provide almost every time.
What do you dislike about the product?
I know, we always need, but sometimes patching can be challenging
What problems is the product solving and how is that benefiting you?
Security and portability


    Kirk Brauer

Management tools and integrations standardized fragmented ecosystems

  • May 20, 2025
  • Review from a verified AWS customer

What is our primary use case?

Our main use case for Red Hat Enterprise Linux (RHEL) at the moment is for our dev machines, as we do software engineering for automotive, and we have a lot of developers who need Linux. We had a bunch of systems and other things, and we are now rolling them all to be standardized on RHEL.

What is most valuable?

The management dashboard, RHEL satellites, Ansible, and all those integrations have been the most valuable features of Red Hat Enterprise Linux (RHEL) that really help us.

The features of Red Hat Enterprise Linux (RHEL) allow our company to standardize our fragmented ecosystem, which consists of a lot of Windows systems and different development environments, so that we can move away from the 'it works on my machine, it doesn't work on your machine' issues.

We are deploying workstations with Red Hat Enterprise Linux (RHEL), and we also look at deploying on-prem. We already have some cloud deployments through third-party contractors, and we are trying to tie it all together into one system. We also have high-performance compute on-prem for doing GPUs, CPUs, and simulations, and we have workstations on-prem with potential cloud workstations as a migration area.

We are migrating some workloads, such as local development tasks, to Red Hat Enterprise Linux (RHEL), but we haven't really started with the servers yet. Currently, we manage our Red Hat Enterprise Linux (RHEL) systems using the cloud portal to build a custom image for our machines, but we want to move toward satellites and use that as our comprehensive management and patching tool.

Utilizing all the security features of Red Hat Enterprise Linux (RHEL) is really important for us as an enterprise with a lot of security focus in automotive and intellectual property, and we are easing into some features such as different security profiles to ensure a secure experience for our users.

We have been trialing on Red Hat Enterprise Linux (RHEL) 9.5. We are now looking at moving towards RHEL 10, which is going to be one of our migrations before we go full production launch on this, and we're looking at doing incremental upgrades as we go to have the latest stuff available.

What needs improvement?

With Red Hat Enterprise Linux (RHEL), there's a lot of fragmentation in the documentation across different versions, and ensuring that the right version is being read can be challenging. Features such as AI assistants would provide a more unified experience, which is really helpful for IT teams who may not be Linux-centric.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for just a couple of weeks as we are starting to deploy it. We originally did not have any Linux systems with us and are now moving forward with that whole process.

What do I think about the stability of the solution?

The stability and reliability of Red Hat Enterprise Linux (RHEL) seems to be rock solid from our perspective, as we have workloads running continuously 24/7, and the only reason we shut it off is to install a full reboot update or if the workload fails due to our own issues.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) is definitely going to scale with our company's growing needs. Other elements of the company have been using RHEL in production, and from our perspective as a small R&D center, it provides the flexibility to manage multiple sites in California, Michigan, and keep them all synchronized, reducing the need to send IT individuals to California to fix problems.

How are customer service and support?

I would rate the customer service and technical support of Red Hat Enterprise Linux (RHEL) a ten out of ten. We really felt that with our Red Hat partner, there's personal service that has helped us build better solutions for our team; it has been a truly awesome experience.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have only been with the company for a year and a half, so I'm not aware of anything they've done with other Linux OS solutions, however, we have primarily been Windows from a developer perspective, and now we are starting to get into using Linux systems on a daily basis, focusing on workstations for now.

How was the initial setup?

We purchase Red Hat Enterprise Linux (RHEL) through a roster indirectly, and that will be our deployment methodology for any AWS deployments of RHEL AMI images. My assessment of the pricing, setup costs, and licensing for Red Hat Enterprise Linux (RHEL) is that our finance team handles it, and I've been hearing good feedback; they find the licensing model much easier to understand.

What was our ROI?

For us, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) has to do with standardization and the ability to manage a fleet of devices, whether on-prem, in the cloud, or servers, through unified portals using standard processes and reducing fragmentation among machines.

Which other solutions did I evaluate?

Before choosing Red Hat Enterprise Linux (RHEL), we looked at Ubuntu Pro and a couple of other options, however, we decided that RHEL fits better into our ecosystem, particularly in our adoption of OpenShift for DevOps, as it's best for our developers to have the same development environments from end to end.

What other advice do I have?

On a scale of one to ten, I would rate Red Hat Enterprise Linux (RHEL) a nine.


    Pharmaceuticals

I am good to use the red hat from past 10 years

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
I am a admin in red hat security patches and compatabulity
What do you dislike about the product?
every time when we do patching with kernal version it require reboot can't we eliminate the maintenance window for patching
What problems is the product solving and how is that benefiting you?
normally at the the time of patching window only


    Venkat A.

RHEL 8 for Apache is complicated when sestatus enforcing is on

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Not a complicated maintenance and easy deployments
What do you dislike about the product?
Virtual memory for JVM allocation is still a challenge, but the latest micro services resolved this
What problems is the product solving and how is that benefiting you?
Customer support is very responsive