Effective AI Email Security, but Google Integration Lags Behind Microsoft
What do you like best about the product?
Avanan Cloud Email Security is an API-based solution tailored for cloud email gateways like Microsoft and Google Workspace. By leveraging an API, it enables smooth and straightforward implementation. Its AI-driven detection model proves effective at spotting phishing emails, BECs, spam, and various other threats, which significantly helps reduce the risk of email attacks in an efficient way.
What do you dislike about the product?
Avana Cloud Email Security is an API-based solution that delivers email protection by connecting directly with cloud email gateways like Microsoft and Google. However, it's worth mentioning that when Avana is used with Google, some features present in the Microsoft integration are not available. But Avana is one of the best product in it's segment.
What problems is the product solving and how is that benefiting you?
Avana Cloud Email Security has been effective in reducing the delivery of spam emails to user mailboxes by quarantining true positive messages. It assists in blocking bulk emails and phishing attempts, which helps to decrease both spam and potential attacks targeting users.
Effortless Email Security with Minor Filtering Hiccups
What do you like best about the product?
I'm delighted with Harmony Email and Collaboration, which has been a great support since its implementation. It has made a huge difference in how we handle email security without adding extra steps or slowing anything down. It quietly filters out threats and builds trust in the tool, especially with so many people working remotely and sharing files across different platforms. It simply works and allows us to focus on getting things done instead of worrying about phishing or data breaches.
What do you dislike about the product?
One small thing I don't like about Harmony Email and Collaboration is that sometimes the filtering is too strict and blocks important emails, forcing me to spend time checking the quarantine or changing the settings, but overall, these are minor inconveniences compared to the level of protection it offers.
What problems is the product solving and how is that benefiting you?
It helps us mitigate the daily risk of phishing and email attacks, especially with a team that works from different locations and relies on cloud-based tools and shared documents. We also achieve secure communication without disrupting our workflow, allowing people to collaborate freely and access resources without worrying about hidden threats or data leaks. The protection is very comprehensive, allowing security personnel to focus on other tasks with the confidence that Check Point provides.
User-Friendly Email Security with Excellent Microsoft Support, Some Gaps for Google Workspace
What do you like best about the product?
Check Point Avanan Cloud Email Security is straightforward to deploy thanks to its API integration. The Avanan dashboard is very user-friendly and easy to navigate, making it simple for email administrators to create or modify policies as needed. It includes all the essential modules, such as phishing detection, business email compromise detection, spam detection, real-time external URL detection, sandboxing, and more to mitigate modern day threads. As an administrator, you will find that you need to visit the dashboard less frequently compared to other solutions on the market.
What do you dislike about the product?
Check Point Avanan Cloud Email Security offers API-only integration, supporting just online email platforms like Microsoft and Google Workspace. While the integration with Microsoft through API works seamlessly and provides the full set of features, the experience with Google Workspace API integration is somewhat more challenging and lacks certain features.
What problems is the product solving and how is that benefiting you?
Check Point Avana Cloud Email Security is effective in mitigating modern threats that target the email channel, which remains a major attack surface for attackers. Taking into account its full set of features and functionality, it also helps reduce spam emails. Additionally, the email digest feature allows users to release quarantined emails without needing to raise a concern.
Outstanding Real-Time Email Security with Granular Insights
What do you like best about the product?
Check Point’s real-time threat intelligence engine (ThreatCloud) does an excellent job at blocking phishing, business email compromise (BEC), and zero-day email attacks. It analyzes links, attachments, and sender reputations dynamically, not just based on static signatures.The dashboard provides granular insights into email traffic, spam statistics, blocked messages, and phishing attempts, which helps security teams fine-tune policies and demonstrate compliance. Easy to implement and support is so great.
What do you dislike about the product?
No dislike as of now. Product is doing great.
What problems is the product solving and how is that benefiting you?
Check Point’s solution uses AI/ML to analyze aspects of each email, including sender reputation, history, link/attachment behavior.The product uses an approach that analyses message characteristics (headers/envelopes) rather than relying solely on keyword matching, which gives higher accuracy.The solution supports email/attachment scanning, threat emulation/sandboxing, and other inspection.The centralised management + integrated threat intelligence means less manual overhead and better alignment with broader enterprise security infrastructure.
AI-Powered Security That Seamlessly Protects All Our Platforms
What do you like best about the product?
Uses AI-driven threat detection to identify and block sophisticated attacks before they reach users.Works smoothly with Microsoft 365, Google Workspace, and other popular platforms, protecting not just email but also shared documents, calendars, and chat tools.Reduces IT overhead by automating many security tasks and providing clear visibility into system health. Easy to implement and easy to use.
What do you dislike about the product?
No dislike as of now. Product is doing great.
What problems is the product solving and how is that benefiting you?
It filters out malicious and irrelevant messages, and prioritizes important communications.Harmony uses advanced threat prevention to block phishing, ransomware, and malware before they reach users.It offers easy-to-use policy controls and automation.It enforces data loss prevention (DLP) policies and helps meet regulatory requirements like GDPR and HIPAA.
Seamless Integration and Powerful AI Protection for Cloud Email
What do you like best about the product?
What I like best about Avanan Cloud Email Security is its seamless integration with cloud email platforms like Microsoft 365 and Google Workspace. It deploys via API, which means there’s no disruption to mail flow and no complex configurations. Avanan’s AI-driven threat detection is highly effective in identifying phishing, business email compromise (BEC), and malware before they reach users’ inboxes. Additionally, its internal email protection and post-delivery remediation features provide strong, continuous protection against evolving email-based threats. It is very easy to implement.
What do you dislike about the product?
One drawback of Avanan Cloud Email Security is that its advanced threat analysis and quarantine features can sometimes lead to false positives, causing legitimate emails to be flagged.
What problems is the product solving and how is that benefiting you?
Avanan Cloud Email Security effectively solves problems related to phishing, ransomware, and business email compromise by scanning emails before they reach the inbox. It also secures internal and outbound communication, preventing lateral attacks within the organization. By integrating natively with cloud email platforms, it eliminates the need for complex rerouting or MX record changes. This ensures faster deployment, better visibility, and minimal disruption to users. Overall, it significantly reduces the risk of data breaches and enhances confidence in email communication security.
Harmony Email & Collaboration: Strong Security, But Not Flawless
What do you like best about the product?
Harmony Email & Collaboration is relatively easy to use and blocks well different kind of threats -phishing, malware, ransomware. It can be easily implemented and integrated with Microsoft 365 easily. It has strong security without disrupting email flow.
What do you dislike about the product?
Some of the downsides are that Harmony Email & Collaboration gives frequent false positives. Also, the customer support is slow in getting your request done.
What problems is the product solving and how is that benefiting you?
Harmony Email & Collaboration detects phishing and spoofing attacks. It also enforces custom policies to stop sensitive information from being shared inappropriately. It also uses behavioural analysis to identify and block unauthorized access attempts. MFA can also be set to add an extra layer of security.
Security threats have been blocked early and email collaboration has become more confident and productive
What is our primary use case?
My main use case for Check Point Harmony Email & Collaboration is to control security, specifically in securing email for my organization.
I need to control when malware, phishing, or ransomware is sent over email in my organization.
Check Point Harmony Email & Collaboration has become a key part of how we collaborate securely; it's not just about blocking spam or phishing but actively protecting us from more advanced threats.
What is most valuable?
The best part of Check Point Harmony Email & Collaboration is how quietly powerful it is, working in the background to keep threats out without disrupting how we work; that balance really stands out.
Check Point Harmony Email & Collaboration has definitely helped our team feel more secure and confident; before we had it, phishing emails and impersonation attempts were a regular headache.
Check Point Harmony Email & Collaboration helps build trust across the team, as people feel more confident opening emails, clicking links, and collaborating knowing there's a strong layer of protection behind the scenes; that's huge for productivity.
Before Check Point Harmony Email & Collaboration, phishing and impersonation emails were regular issues, and since rolling it out, we have seen a big drop in those threats reaching users.
Our incident response time has improved by roughly 40%.
What needs improvement?
One aspect I wish were a bit smoother about Check Point Harmony Email & Collaboration is the user interface, especially when managing quarantined emails or reviewing threat reports.
Navigating between quarantine, threat logs, and policy settings sometimes feels clunky, requiring too many clicks to get to commonly used features.
For how long have I used the solution?
I have been using Check Point Harmony Email & Collaboration for two years.
What do I think about the stability of the solution?
Check Point Harmony Email & Collaboration is stable.
What do I think about the scalability of the solution?
Check Point Harmony Email & Collaboration's scalability is good.
How are customer service and support?
The customer support for Check Point Harmony Email & Collaboration is great; it is faster and easier.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before Check Point Harmony Email & Collaboration, I used Microsoft Security Portal.
What was our ROI?
I have seen a return on investment by saving time for the user support.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration is great; the pricing is just great.
Which other solutions did I evaluate?
I did not evaluate any other options before choosing Check Point Harmony Email & Collaboration.
What other advice do I have?
Check Point Harmony Email & Collaboration is deployed in my organization as a hybrid cloud solution.
We use Azure as our cloud provider with the hybrid cloud setup.
Check Point Harmony Email & Collaboration is a great opportunity for securing your organization.
I would rate Check Point Harmony Email & Collaboration a nine out of ten because I prefer support in some different languages, as currently, it's only in English.
Clean Email Communication & Blocking Spam and Phishing with Confidence
What do you like best about the product?
The solution is reliable, easy to manage, and ensures that email communication remains safe and productive without constant manual intervention.It effectively blocks spam, phishing attempts, and malicious emails before they reach the inbox.
What do you dislike about the product?
Nothing as of now, everything is well and good.
What problems is the product solving and how is that benefiting you?
This keeps email communication safe, ensures productivity, and gives peace of mind knowing that all incoming messages are filtered and secure.It stops spam, phishing attempts, and malicious emails from reaching my inbox, reducing security risks and preventing potential data breaches.
Threat detection has improved and users no longer click on harmful emails
What is our primary use case?
I have been using Check Point Harmony Email & Collaboration for about a year and a half and I don't have plans to switch it out for something else. I'm not as enthused about Check Point as Unitrends. There are a couple of things that haven't gone exactly the way I expected them to, but overall the product is pretty good. I don't expect to move away from them.
How has it helped my organization?
Check Point has made my threat prevention better. It has helped me avoid having to redo machines and has helped protect our data by not letting unauthorized items through. The items it does let through that people are worried about are usually real things that appear unusual. It blocks and notifies me about other concerning items, then I can investigate and determine if it's legitimate mail from someone we want. It has significantly fewer false positives than my old solution did. I remember constantly releasing mails with my old solution, being in there four or five times a week releasing emails that got blocked even after I had whitelisted some portion of them. Once I whitelist something with Check Point Harmony Email & Collaboration, I haven't had to think about it again.
What is most valuable?
I appreciate having one login to deal with multiple different security products. My favorite feature is the ease of finding a piece of mail that got lost somewhere or was blocked for any reason. Their Mail Explorer is simple to use while also offering complex capabilities. I've always been able to find the problematic email and resolve whatever issue exists, whether it requires quarantine or appropriate release.
The AI-powered threat intelligence is built into this system. I haven't had any users accidentally click on something problematic since implementing the product, which speaks to its efficacy.
Check Point Harmony Email & Collaboration has enhanced our threat prevention. It has prevented machine redos and protected our data by blocking unauthorized items. When items are flagged as concerning, they're typically legitimate but appear unusual. The system blocks and notifies about suspicious items, allowing me to verify if they're legitimate communications we want to receive. It produces significantly fewer false positives than my previous solution.
What needs improvement?
One aspect of Check Point Harmony Email & Collaboration that differs from my old solution, Proofpoint, involves mail delivery. With Proofpoint at the MX level, mail would be processed first before being sent to our Microsoft tenant, preventing users from seeing problematic emails. The current setup with Check Point routes mail into the mailbox and then removes it if an issue is detected. During the East Coast server outage with Amazon service this week, mail was delivered and then pulled back because Harmony wasn't working properly and needed to scan it. I prefer the approach where mail gets blocked before reaching the mailbox. However, there haven't been any issues with the current method.
One advantage of the current system is the user creation process. With Proofpoint, I had to wait up to 45 minutes for new email accounts to start working due to sync requirements. The current system, being tied directly to the mailbox instead of requiring MX record verification, allows new mailboxes to function immediately after Microsoft activation.
For how long have I used the solution?
I have been using Check Point Harmony Email & Collaboration for about a year and a half.
What do I think about the stability of the solution?
I haven't had any users encounter issues with accidentally clicked emails since implementing the product.
How are customer service and support?
My experience with Check Point's customer service and tech support has been positive. I maintain a relationship with them despite my sales representative changing once. I have access to a dedicated sales engineer for technical guidance and best practice recommendations. Their technical support is proficient at resolving issues within their scope, providing excellent problem-solving assistance and guidance.
How would you rate customer service and support?
How was the initial setup?
The initial setup with Check Point Harmony Email & Collaboration is super simple. Check Point provides comprehensive technical documentation for all their products if you're willing to read it. Though I had a sales engineer on the phone during setup, their assistance wasn't necessary. The Harmony implementation was straightforward - requiring only a few clicks to add the tenant and activate the system. After the initial configuration, no additional setup was required.
Which other solutions did I evaluate?
Check Point Harmony Email & Collaboration handles mail delivery differently than my previous solution, Proofpoint. At the MX level, Proofpoint would process all mail before sending it to our Microsoft tenant.
What other advice do I have?
Before using Check Point, some issues would get through and people would inquire about them, demonstrating appropriate caution. However, we had instances where users clicked on suspicious items, requiring computer removal from the network and complete system wipes for security purposes.
Check Point Harmony Email & Collaboration has been very competitive with their pricing. Compared to previous security products, I was able to add a physical firewall and software licensing for the same price as the endpoint and email security. While my overall bill increased after adding more products, they offered significantly better pricing than competitors.
I would rate Check Point Harmony Email & Collaboration a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
