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Harmony Email & Collaboration

Check Point Software Technologies | 1

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120 reviews
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    Sethu B

Enhanced email security with effective threat management and spam detection

  • November 11, 2024
  • Review provided by PeerSpot

What is our primary use case?

We were using Google Email earlier and wanted to move from Google to Microsoft. Knowing the vulnerability issues with Microsoft, we wanted a strong email security management system on top of Microsoft 365.

How has it helped my organization?

We aimed to enhance the server security perimeter due to previous vulnerabilities with Microsoft, ensuring a strong email security management system.

What is most valuable?

The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does. Additionally, the threat management database provides consistent updates.

What needs improvement?

Check Point should integrate with features available in Barracuda - like more advanced threat management.

For how long have I used the solution?

We have been working with Check Point Harmony Email and Collaboration for more than five years.

What do I think about the stability of the solution?

The stability is good. I haven’t experienced any outages or abrupt stops.

What do I think about the scalability of the solution?

The scalability is good and improving, rated seven to eight out of ten.

How are customer service and support?

Whenever there's a need, my team communicates with them, and we have always been satisfied. Rated eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Barracuda and chose Check Point as it was known to us and seemed better.

How was the initial setup?

The initial setup was easy, rated between seven and eight out of ten.

What about the implementation team?

We did it through Check Point's team, which involved three to four people, primarily from my infrastructure team.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable, rated five out of ten for affordability.

Which other solutions did I evaluate?

We evaluated Barracuda but chose Check Point as it was better.

What other advice do I have?

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Melvin J.

We made the right call by moving to Checkpoint Harmony Email & Collaboration

  • November 01, 2024
  • Review provided by G2

What do you like best about the product?
We loved the intutive UI, easy of deployment.
The solution provided a big uplift in capabilities from the outgoing SEG platform.
The implementation was easy and straight forward and support did an amazing job in addressing any issues that we picked up on the way.
What do you dislike about the product?
With 2 months into the implementation there are no major dislikes.
There were some limitations in shipping logs from HEC to our Security Event logging platform.
What problems is the product solving and how is that benefiting you?
An email security platform that is easy to manage for both the engineering team and the email administrator.
For the end user, we wanted the platform to enhance their cyber awareness through feedback and ease of collaboration.


    Dhiren J.

Check Point Harmony: Email Security

  • October 20, 2024
  • Review provided by G2

What do you like best about the product?
Checkpoint harmony email and collaboration is the complete protection forcloud email and collaboration suites. It is simple to integrate and cab be eaily deploy in infra
What do you dislike about the product?
as of now no points for dislike this solution
What problems is the product solving and how is that benefiting you?
There are many major things which benifits using this solution,few of them listed below.
1. It provide security from phishing mail with anti-phishing feature.
2.It provide complete protection against malware.
3. It has DLP capabilities for data leakage on internet.


    Andres Briceño

Offers good features like anti-spam, anti-phishing and more and easy integration

  • August 27, 2024
  • Review provided by PeerSpot

What is our primary use case?

The use cases include anti-spam and anti-phishing. We have Email Collaboration for the anti-spam solution and anti-phishing solution. It’s a very good platform because every day, we block about 1,000 to 5,000 batch emails with malware, spam, etc. So for our business, it’s very important to have this platform, this solution, because it helps us very well with all email.

What is most valuable?

I have only a few features, anti-spam, anti-phishing, and DLP for a use case. It’s a very good platform. I tried all the models, all the features in this platform, and it works very well.

What needs improvement?

The  pricing could be improved, because when I first bought it, it was cheaper than it is now. And the first time, I had more features than the trial license. It’s more costly now, but I have fewer features.

For how long have I used the solution?

I have been using it for about four years. 

What do I think about the stability of the solution?

For the years we’ve worked with the product, we haven’t had downtime.

I would rate the stability a ten out of ten.

What do I think about the scalability of the solution?

Our company has around 2,000 users. It is in the retail industry. 

I would rate the scalability a ten out of ten. 

How are customer service and support?

We can make a ticket directly to the Check Point pack. It’s a great function. We don’t wait for customer support because customer requires collaboration, and it’s truly the case. 

If the customer doesn’t have a fixed mistake in the platform, they need to escalate to Check Point. But I can escalate directly to Check Point for any support or consultation. So it’s very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I tried Cisco.  I tried with Office 365. Check Point Harmony Email & Collaboration is a great solution compared to these other companies because it’s more intuitive. I can see attacks in real-time. 

The solution blocks all the malware and phishing emails. The percent of failures is maybe 1%. So 99% of phishing, spam, or malware is blocked with the Harmony solution.

How was the initial setup?

The initial setup is easy. It  is because it’s in the cloud. So we need to integrate Harmony with Microsoft Office 365, and it works. Maybe in three minutes to one hour, it works very well. We needed to make policies and collaborate with users, but it was very easy.

The implementation and the resolution took one test.

What about the implementation team?

We had two people, the customer and me, and maybe another person, but three people maximum is enough for the deployment process. 

Maintenance  is from Check Point. So we don’t need to do anything. It’s a great platform for maintenance. Check Point notifies us, so we need to do maintenance on the platform, and we’re okay with that. We’re good. We don’t need to do anything on the platform.

We don’t need to do anything on the platform.

What's my experience with pricing, setup cost, and licensing?

The cost is a little bit expensive.

What other advice do I have?

I recommend using this platform because it makes policies and email integrations with Office 365 very easy. You can integrate Microsoft Teams with Sharepoint and OneDrive, and you can protect these clouds.

Overall, I would rate it a ten out of ten.


    Kalpesh Panchal

Easy to setup, give me detailed information for malicious storage and stable product

  • July 10, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use two solutions: Check Point Gateway and Harmony Email & Collaboration.

We primarily use it for IDS and threat protection, as well as VPN.

What is most valuable?

It's very easy to deploy with Microsoft Office 365.

The option to set a copy is beneficial. Additionally, the solution scans OneDrive, Teams, and SharePoint content and provides a full report. 

If I store any malicious file in my cloud storage, it will give me detailed information in the Check Point console, including which DLL is infected. That's a very useful feature.

I'm satisfied with the product as it is, especially regarding security.

What needs improvement?

The reporting could be improved. Also, the predefined workflows cannot be changed. It would be great to add custom workflows to better suit customer requirements.

For how long have I used the solution?

I've been working with Check Point for the last four years. I perform day-to-day operational tasks with it.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. There are around 300 end users.

It's a cloud-based SaaS application, so it doesn't need to be deployed in multiple locations. We integrated it with our existing email solution, and all our email traffic is routed through it.

How are customer service and support?

The customer service and support are very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've worked with Microsoft Defender, Proofpoint, and Barracuda Email Security.

The pros include quick implementation time and easy policy deployment. Security is also good, as Check Point provides multiple security engines and inline data security. As for cons, having the option for custom workflows would be a great improvement.

How was the initial setup?

I completed the initial setup in about 15 minutes, by myself. It was very easy. There's no need for improvement. 

We share product white papers with our customers, understand customers' needs and current email infrastructure, and design a solution before pitching to them. We also create a project timeline for the POC and implementation.

It's easy to integrate, as it supports both cloud-based platforms, O365 and Google Workspace. If you have basic knowledge of your email platform, you can easily integrate the product.

Check Point takes care of the maintenance. It doesn't require any maintenance. 

What was our ROI?

Check Point Harmony Email & Collaboration is beneficial for customers. It brings in the value.

It provides enhanced email content security to prevent external attacks.

What's my experience with pricing, setup cost, and licensing?

I run the proof of concept and submit a report to management. They handle discussions with customers and coordinate with the Check Point sales team.

What other advice do I have?

I would recommend it. 

Overall, I would rate it a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud


    SanjeevKumar20

Enables us to efficiently and confidently implement necessary solutions for our various email configurations

  • June 28, 2024
  • Review provided by PeerSpot

What is our primary use case?

We mainly use this product for Email Security, and it has an extremely simple setup. We have it installed at one of our client's locations to detect and respond appropriately to common threats such as phishing, scams, and data leakage. This comprehensive coverage allows us to protect the services running within the organization. 

Check Point Harmony Email Collaboration enables us to efficiently and confidently implement necessary solutions for our various email configurations. The support services available are outstanding. When we sought a product demo for Harmony Email and Collaboration, it was very thorough.

How has it helped my organization?

The product is incredibly easy to set up and deploy, even across multiple tenants. Once we completed the connection process, we selected our policies and configured them to notify users about spam/phishing emails. 

It provides recommendations but also allows for customization to suit our needs. After the initial setup, we rarely need to make adjustments. 

We've contacted support a few times, and their responses have been quick and helpful. The user interface is very intuitive, and our technicians didn't need formal training because of how well it's laid out. We've implemented this across multiple tenants and have more than 1,000 users, with fewer than 10 tickets about potential false positives/negatives. This has significantly reduced the number of "Is this Spam" tickets from our customers.

What is most valuable?

The email security solution boasts an exceptional success rate in filtering out junk, spam, and phishing emails while ensuring that legitimate emails reach their intended recipients. The setup process is straightforward and user-friendly. The vendor is highly engaged with monthly meetings to introduce new features, and the account manager is notably responsive. In addition, the pricing offered is remarkably competitive compared to other options available in the email security market.

What needs improvement?

The ability to customize based on existing organizational goals, milestones, and current or future state designs is important. Customizable policies regarding how to handle specific email files, their contents, and appropriate remediation steps are critical in product selection. In larger organizations, the sheer volume of emails can be daunting when evaluating solutions. Ensuring the integrity of communications and proper collaboration is crucial to establishing the CIA triad. This solution has reduced insecurities and made scaling this product rather seamless.

Initial Learning Mode takes a while. I would like to have protection go live immediately and then have learning mode kick in after the initial scan Email Search can be clunky at times. It would be nice if there was a way to auto-fill recipients or sender fields with known users' payment options.

For how long have I used the solution?

We have several clients, and one of them uses the Harmony Email gateway. We also plan to use this product because many of our clients are experiencing issues with their mail gateways and are considering using this product for using it against a variety of Cyber threats including malware and ransomware.

What do I think about the stability of the solution?

Scalability is 10/10 as with a larger organization, the sheer volume of emails can be quite intimidating when evaluating the scale of solutions. Ensuring the integrity of communications and proper collaboration is critical to establishing the CIA triad. This solution has reduced those insecurities and made scaling this product solution rather seamless.

What do I think about the scalability of the solution?

My impression of the stability is 10/10 for this solution.

How are customer service and support?

So far, we have received very good support for our issues, and the TAC for this product is really good. They provide a solution quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Yes, we have used different products but have switched to this for below features and services.

  • Cost management
  • Enhance decision making
  • Improve supplier or partner relationships
  • Improve business process outcomes
  • Drive revenue growth
  • Improve compliance & risk management

How was the initial setup?

The solution has an intuitive user interface which makes it easy for users to navigate around. it can streamline our work to become a more efficient organization.

What about the implementation team?

We have an in-house professional services team who do the implementation part for us.

What was our ROI?

It's worth investing in this solution. We have a client who has recently acquired this solution and they are really happy with this product.

What's my experience with pricing, setup cost, and licensing?

  • Overall cost is really good as per their services and features.
  • Product functionality and performance
  • Accuracy of protection. 
  • Ease of setup and ease of use. No complex policy-building
  • Inline protection 
  • Overall reduction in both spam and malware attacks.

Which other solutions did I evaluate?

We have multiple clients so do have other vendors as well like Proofpoint and Mimecast.

What other advice do I have?

Overall, we are impressed with how this product allows us to be efficient, confident and successfully implement necessary solutions to our diverse range of email configurations

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Jeff B.

Game changing, must have anti phishing software for affordable price

  • June 27, 2024
  • Review provided by G2

What do you like best about the product?
Harmony reduced the number of phishing emails getting to our inboxes by 94%. On top of that there are very few false positives quarantined. The support & training from the Checkpoint team has been excellent. The product has required very little ongoing work to maintain after initial setup
What do you dislike about the product?
There is no downside to this product's functionality, pricing, or the service you get
What problems is the product solving and how is that benefiting you?
Our company had seen an exponential increase in the number of phishing emails getting to people's inboxes. We implemented the strictest security policies possible with Microsoft Defender, wrote over a dozen Exchange rules to catch phishing emails, & more but it did not stop the increase in phishing emails which led us to search for a new anti phishing solution. Harmony had the best reviews & within a day of activating it we could see why as the phishign emails stopped. Overally we have seen a 94% decrease in phishing emails & all that was for an extremely affordable cost. Harmony has been a great investment that makes us safer & reduces the amount of time responding to phishing emails.


    Saravana Bhavan Raj Tamilselvam

Has an initial setup phase that is simple and automated for users

  • June 27, 2024
  • Review provided by PeerSpot

What needs improvement?

Some emails, specifically false positive emails, are, at times, detected by Microsoft under the phishing category. Check Point also detects phishing emails. Check Point Harmony Email & Collaboration is a tool that does not pass emails through the user's inbox, even if it feels like an email is not spam or involves phishing. Suppose a tool like Microsoft Defender detects any phishing activity. In such scenarios, emails are quarantined by Microsoft, and then Check Point Harmony Email & Collaboration cannot pass such emails to the user. I feel it is an area that can be improved. There are good options with Check Point Harmony Email & Collaboration, as one can still quarantine suspicious emails, and the users can see those in just a few clicks. The false positives are an area where the tool can introduce certain improvements they can improve by releasing emails to a user's inbox if it feels that there are certain areas consisting of false positives.

In the future, it would be great if it is possible to use the tool with Microsoft to help in the area revolving around false positives. Check Point should be able to release emails to the inbox even if there are some phishing emails. If Check Point finds something to be described as a clean email, it should have the option to automatically release it to the user. At the moment, we don't have that option. They have an option for spam emails but not for the emails associated with phishing.

For how long have I used the solution?

I have four months of experience with Check Point Harmony Email & Collaboration. I am unsure about the tool's version, but I know it is a cloud platform. The technical people handling Check Point Harmony Email & Collaboration take care of the upgrades.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Around 500 people use the tool in my company. Two administrators are needed for the tool.

The product's usage would have to be increased if the organization grows.

How are customer service and support?

The technical support for the solution is good because, so far, I have seen that they are very fast. I raised only a couple of tickets in the last four months, so it is not much, but I have seen that the support team is good. The product is very simple to manage and is not very complicated. It is a very straightforward tool. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I know that my company was using a custom Linux-based system. I am not sure if it was managed by different administrators in our office. As it was a legacy system, my company wanted to go for a professional one that is more of a cloud-based solution.

How was the initial setup?

The product's initial setup phase is very simple and automated. Everything can be made ready within a few clicks.

What's my experience with pricing, setup cost, and licensing?

As we are a non-profit organization, we got the tool with a good offer. On a yearly basis, we pay 10,000 Euro for 500 users, which also includes the technical support part.

Which other solutions did I evaluate?

Our organization was comparing Check Point Harmony Email & Collaboration with Proofpoint, which is an expensive tool, making it not so cost-effective for non-profit organizations like ours, where we have our budget limitations.

My company had Mimecast and Proofpoint as optional products when we evaluated the tools in the market, but we didn't go with the proof of concept model for both. Proofpoint was expensive when compared to Check Point Harmony Email & Collaboration. Check Point Harmony Email & Collaboration was a little bit better compared to Mimecast.

What other advice do I have?

Check Point Harmony Email & Collaboration is good, especially if you use Microsoft 365. The tool works well with Microsoft 365, which is why I feel it is a good product, as it offers compatibility. I can recommend Check Point Harmony Email & Collaboration if you are a Microsoft 365 customer.

My company has never tried to see if Check Point Harmony Email & Collaboration is compatible with other products. In our organization, we just write this Check Point Harmony Email & Collaboration, which is our first product as an email security platform. We were satisfied with Check Point Harmony Email & Collaboration.

I would recommend the product to others. If people don't use Microsoft 365, then Check Point Harmony Email & Collaboration won't be a compatible tool in their environment. Exchange Online users can use Check Point Harmony Email & Collaboration.

I rate the tool a nine out of ten.


    Food & Beverages

Smooth Integration

  • June 11, 2024
  • Review provided by G2

What do you like best about the product?
Fast and easy setup. Was integrated just by signing in. The whole process was fast and smooth. After the initial learning phase it was up and running with no downtime. Simple web interface that is easy to learn and to teach others. The detection is highly accurate and reliable. End users noticed the difference in their inbox almost immediately. They noticed the huge reduction in the amount of spam and phishing emails they receive. Support is helpful and prompt to respond. No high pressure sales pitch and the free trial gives full functionality. The product speaks for itself.
What do you dislike about the product?
There are some settings that are obscure. Some users don't like the smart banners because it clutters the emails. There's very little not to like.
What problems is the product solving and how is that benefiting you?
It solved the constant spam and phishing emails that slips through the default Microsoft security settings.
Users are more secure and sees less maliciouis emails in their inbox.

It blocked all the spoofed emails which were huge security risks. It make users more aware of malicious emails and how much they were receiving.


    SanjeevKumar20

The invisible, multi-layer security enables full-suite protection for cloud collaboration solutions

  • June 08, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Harmony Email & Collaboration to prevent malicious emails from reaching inboxes, guarding against the attacks of threat actors.

We have also enabled a data leakage policy based on our client's needs, with hundreds of predefined and custom data types.

Below are the security elements of Harmony Email & Office which we use in our client environment. 

  • Anti-phishing for incoming and internal emails.
  • Complete known malware and zero-day malware prevention (Sandboxing)
  • Attachment sanitization (CDR, Threat Extraction)
  • Malicious URL protection (URL Protection)

How has it helped my organization?

The below features have improved our client experience:

  • Anti-phishing for incoming and internal emails.
  • Complete known malware and zero-day malware prevention (Sandboxing)
  • Attachment sanitization (CDR, Threat Extraction)
  • Malicious URL protection (URL Protection)

It protects cloud email and collaboration suites from cyber-attacks that evade default and advanced security tools. Its invisible, multi-layer security enables full-suite protection for cloud collaboration solutions such as Office 365, G-Suite, Teams, and Slack.

What is most valuable?

The main features are as follows

Harmony Email & Collaboration secures major file-sharing services such as Google Drive, ShareFile, OneDrive, Sharepoint, Box, and Dropbox from malware, ransomware, and east-west attacks. It also prevents accidental or malicious data loss.
Mainly, we are using Harmony Email & Collaboration to detect sensitive data sharing via email and other collaboration apps, and immediately limit data exposure. It enables the enforcement of a data leakage policy in our client environment, with predefined and custom data types.




What needs improvement?

  • Phishing incidents and functionality bugs are misrepresented and can lead to inconsistent email encryption, affecting user experience and potentially compromising security.
  • This product should prioritize a zero-trust approach.
  • There are unexplained settings in the security console that lack proper documentation or explanation from the vendor, leaving users without support.
  • For instance, the back-end query language used to process user-based phishing reports is not documented.
  • Additionally, certain features, such as the inability to whitelist DLP events by user, are lacking and their inclusion would reduce unnecessary alerts.

For how long have I used the solution?

I have been using this for more than a year.

What do I think about the stability of the solution?

It is 100% percent stable and secure.

What do I think about the scalability of the solution?

I have a really good impression of the scalability as it protects more of the Office 365 suite than just email. I appreciate that system logs capture when someone views the body of an email. It is reasonably priced for the coverage it provides.

How are customer service and support?

Customer support and vendor engagement is really good in comparison to other vendors.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have multiple clients. We use Check Point Harmony Email & Collaboration for one of our clients.

How was the initial setup?

It is a much simpler product to set up and support compared to other vendors we have reviewed. It does a much better job of blocking phishing with little to no customization. This product just works out of the box without needing any specific fancy rules.

What about the implementation team?

We have our Professional Services who do implementation-related pieces for our clients. It's really good in comparison to other vendors.

What's my experience with pricing, setup cost, and licensing?

It is very easy to implement and it can see actions taken by Harmony and Microsoft 365 in a single console. It is cost-effective and works well for many of the budget constraint enterprises.

What other advice do I have?

It has an extremely high success rate of keeping junk/spam/phishing emails out while allowing the right emails through. The setup is extremely easy. Vendor Engagement and webinars are always happening- Check Point has monthly new feature meetings, so overall I am having a great experience.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other