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Harmony Email & Collaboration

Check Point Software Technologies

Reviews from AWS customer

4 AWS reviews
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  • 4
  • 3 star
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External reviews

568 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mitesh D Patel

An easy-to-deploy and scalable tool useful for mail encryption

  • June 26, 2023
  • Review provided by PeerSpot

What is our primary use case?

If we talk about use cases, one of our customers is using o365, and one of the customers is using G Suite. On top of that, they require email security along with an anti-APT solution, anti-spam, anti-phishing, and business email compromise with next-generation antivirus included. One of the major use cases is internal communication using an encrypted solution or encrypted mail, especially if internal users send some mail to a particular customer and they require encrypted mail. They also require an encrypted mail solution.

What needs improvement?

With the kind of features we are looking for, be it with Barracuda or Check Point, we are looking at how we can showcase them to the customer and claim that this one is the best solution for your infrastructure and use cases.

I would like Check Point's technical support to be improved.

For how long have I used the solution?

I have been using the solution for five to six years. My company is a distributor of multiple OEM solutions.

What do I think about the stability of the solution?

Most of the customers are using another vendor's solution, so most are looking for a particular email security solution. Whoever has used the solution was facing some challenges till some time ago, but gradually Check Point is improving the solution. So now they are still happy with the solution.

What do I think about the scalability of the solution?

There are multiple customers using the solution. Sometimes they have 100 or 200 users, and they are expanding their team and they are purchasing licenses because if they are increasing users, automatically, mailboxes are increased. We are providing the per-mailbox solution. They are ready to purchase the new licenses for those new mailboxes.

I rate the solution's scalability an eight out of ten.

How are customer service and support?

Check Point's technical support is very much of a low level, especially with respect to other vendors and OEMs. Check Point tries to ensure that they are providing good technical support with respect to the solutions and services it provides.

How was the initial setup?

The setup is very easy. I haven't faced any complexity with the setup of the solution.

The deployment took almost four to five years.

I am from the presale side, the solution architecture side. The implementation and deployment teams are different. We have a different team for the deployments and implementations of any particular solution.

What's my experience with pricing, setup cost, and licensing?

Usually, we pay for the licensing part on a yearly basis and not on a monthly basis.

If Check Point's team is providing a good amount of discount, then it is very easy for us to select it since its competitors are also giving the best prices or best discounts.

What other advice do I have?

It is easy to deploy. With every customer, we just share our thoughts and the experience. It's a very easy-to-implement solution. Check Point is a good cloud-based solution with respect to email security, and Check Point is a very powerful tool with respect to other OEMs.

I rate the overall solution a nine out of ten.


    Jason K.

Quick and Easy Deployment

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
Utilising Avanan has allowed us to look at security not only for our emails but along Teams and other collaboration suites. Included with the ability to detect anomalies of suspicious outbound emails and location services
What do you dislike about the product?
The google integration can be more seemless but given the limited use of google mail this is only a minor issue
What problems is the product solving and how is that benefiting you?
Allowing better visibilities of the threats across our user collaboration tools allowing us to be more proactive to phishing attacks whilst not having to change any mx records


    RudyGudmundsson

Offers an API that adds significant value to the email session

  • June 01, 2023
  • Review provided by PeerSpot

What is our primary use case?

Basically, it protects email services like Office 365 or G-Suite as well as business communication like Slack and Teams, and offers advanced protection against phishing and attachments even before they reach the mailbox. It also includes a DLP (Data Loss Prevention) feature that can be configured to prevent sensitive information from leaving the organization via email. Additionally, it provides advanced security measures to protect against account takeover.

The email protection piece utilizes an API rather than an agent, which is more basic. This API-based approach allows for greater flexibility and integration with other systems. You can also configure it to send suspicious items to a sandbox environment for further analysis if you're not comfortable relying solely on the automated solution.

What is most valuable?

The API is super valuable because it's not really embedded in the email session. It's more like it comes in, and before it hits your mailbox, Check Point inspects it.

Many products require running it through a specific Web Gateway or some kind of intermediate box like Barracuda, or an agent installed on Outlook among many ways. Check Point is more advanced, so it's up there with the best. In my opinion, it's one of the best products. It does protect other things like Slack and Salesforce, which are more about communication. It also covers collaboration tools like OneDrive, Dropbox, and Box. That's the collaboration part.

What needs improvement?

It would be nice to see them expand their collaboration capabilities to include other suites and integrate with lesser-known products. For example, there are other collaboration tools besides Box and Slack that they could explore.

For how long have I used the solution?


What do I think about the stability of the solution?

The stability is excellent. Check Point is a company that has acquired matured technology from other companies and integrated it pretty well. I've seen integrations from other companies that were lacking, but Check Point has done a great job.

Check Point has also developed its own solutions based on its security knowledge and experience. Being an Israeli company, they have access to some of the best resources in the field.

What do I think about the scalability of the solution?

Scalability is a significant component of Check Point, as it is built for companies of any size.

How are customer service and support?

The customer service and support team is great. I never had a problem with them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used to work as an IT manager in a biotech company that utilized Check Point, which is why I've always liked their product. It's designed for complex environments and connecting multiple branches. It can be challenging for many companies, but it's intended to handle such complexities. Overall, Check Point Harmony Email & Collaboration is a great product.

How was the initial setup?

The initial setup is very straightforward. It's actually quite easy to set up and configure because the system handles everything. You don't have to install anything separately. You install the agent for the whole solution, and you can choose to enable or disable the email component. Then you simply configure a few settings, and you're done. The real action happens in how it handles incoming emails.

What's my experience with pricing, setup cost, and licensing?

The security solutions of which Email and Collaboration are a part is competitive because Check Point competes on both technology and price.

Check Point often competes with companies like Microsoft, Sophos, and CrowdStrike. Check Point offers competitive prices. Some companies may advertise lower prices, but they exclude essential components like email security or browser security, which you need to pay extra for and in the end they cost the same or even more.

So the pricing is highly competitive. It's comparable to other companies of the same caliber, such as Microsoft and CrowdStrike. However, with all of them, if you opt for managed services, the pricing can vary, becoming more of a black box. It's usually not publicly published and is often negotiated based on specific needs. Similar to storage pricing, you need to be aware of the details and negotiate. But overall, the pricing is excellent and on par with other leading solutions.

When comparing Check Point with lesser-known products like Kaspersky and others, it's important to consider the target market. If you're dealing with multinational corporations, or hospital systems, their requirements differ, from smaller companies, and they may be considering solutions from SentinelOne, CrowdStrike, Sophos, or Cylance, however, you have to make sure the product offers all the specific components like email or browser security that Check Point provides. Check Point is known for its comprehensive range of solutions, including firewalls, which can be deployed to endpoints.

What other advice do I have?

I would give it a nine out of ten. It's a great product overall. I hesitate to give any company a perfect ten because there's always a chance of unexpected issues arising in the future. But so far, I haven't encountered any problems with Check Point. It would be nice to see them expand their collaboration capabilities to include other suites and integrate with lesser-known products. For example, there are other collaboration tools besides Box and Slack that they could explore.


    Michael C.

Some rough edges

  • April 03, 2023
  • Review provided by G2

What do you like best about the product?
The easy integration for an O365 customer is super convenient, having the direct API integration. The reporting/dashboard/monitoring tools are fairly slick and fast to find things that may have been inadvertently caught or not caught. Documentation is fairly accurate and complete.
What do you dislike about the product?
There is absolutely no mention of the Avanan product or name anywhere, beyond the initial back and forth with your sales rep. Once you are actually in the system, it's all Checkpoint and a product called Harmony, I don't even see an attempt to integrate or bring the product name of Avanan. Why sell and advertise a product that isn't even mentioned after signing up? Very bizarre. The actual onboarding process is overly complicated, we still are not set up properly after 4 months of use, our account still says it's in trial even though we are paying, and Checkpoint support does not see our account as having a valid support contract. Probably one of the most confusing situations setting up a new cloud account in the 20 years as an IT Director. Last, a ticket opened on Friday was answered on a Monday morning.
What problems is the product solving and how is that benefiting you?
Email security (spam/malware/phishing prevention). So far it's done a good job bouncing the badies (phishing and spam).


    Varsha R.

Avanan Cloud Email Security Overview

  • March 17, 2023
  • Review provided by G2

What do you like best about the product?
Significant protection against spam and attacks. Its capable of scanning users incoming email and detect any ransomware or spyware.
Its cheaper compared to other products on the market.
Good customer support
What do you dislike about the product?
The only issue I have faced is its a little challenging to setup this system. Esp for someone who doesnt have a Computer or IT background. Other than this, its good
What problems is the product solving and how is that benefiting you?
It has the features that help prevent ransomware or spyware attacks on your system along with using Artificial Intelligece and ML for achieving this. All e-mails are scanned before it reaches users,


    Reunaldo P.

Avanan Cloud Email Security: My Personal Pros and Cons Review!

  • March 15, 2023
  • Review provided by G2

What do you like best about the product?
Avanan Cloud Email Security is a cloud-based application. H. Accessible from anywhere with an internet connection. The application scans incoming emails for malicious content and can detect and block phishing, malware, and ransomware. It provides real-time protection against known threats and alerts users when suspicious activity is detected. The application offers comprehensive protection with features like sandboxing and advanced threat detection.
What do you dislike about the product?
Avanan Cloud Email Security can be difficult to set up and configure, especially for users with little experience with IT systems. Applications can be resource-intensive and slow down other applications running on the same system. Application costs may be prohibitive for some users. The application does not protect against unknown threats.
What problems is the product solving and how is that benefiting you?
Avanan Cloud Email Security is a cloud-based service that provides organizations with a robust email security solution. Help protect your business from advanced threats like phishing, ransomware, and malicious attachments. Multi-factor authentication, real-time threat detection, and sandboxing provide multiple layers of protection against malicious emails. This helps protect your company from data breaches and other cyberthreats while maintaining compliance with industry standards. Benefits of Avanan Cloud Email Security include improved security and compliance, improved user experience, and reduced IT costs.


    Ihsan C.

Complete solution for Cloud emai and collaboration security

  • March 14, 2023
  • Review provided by G2

What do you like best about the product?
It's a pure cloud solution. Integration with API is very easy. Hence we don't need to change the existing email infra. It has a tight integration with office 365.
What do you dislike about the product?
Price is high., There's no on-premise solution available. Therefore we need to use another solution for an on-premise site which is a big problem.
What problems is the product solving and how is that benefiting you?
Email and collaboration security for office 365 is handled by Harmony suite. It gives us one platform to manage and operate within the Infinity portal. It has a superb AI based phishing protection.


    Susan Quesada

Good security and integration but needs better documentation

  • February 25, 2023
  • Review provided by PeerSpot

What is our primary use case?

Our corporate environment requires business protection for email and our collaboration tools to avoid threats, spam, and ransomware, among other threats coming in through email. This could have great effects on our systems and equipment.

With Check Point, we can protect our data in the cloud with tools such as One Drive, among others.

The tool works with different manufacturers, which provides great reliability.

How has it helped my organization?

Check Point has helped us improve our security layer with this complete cloud solution. We no longer depend on a Gateway as it is a complete solution that helps us prevent any type of threat that travels through email.

We have managed to have an impressive reduction in phishing that used to enter our system before applying Check Point.

We also really like its centralized environment since the Check Point Infinity Portal really centralizes everything.

What is most valuable?

The platform offers advanced security measures to protect emails from cyber threats such as phishing attacks, malware, and ransomware.

The platform is cloud-based, which means users can access their emails and collaboration tools from anywhere and on any device.

The security of collaboration tools is great.

The platform integrates with other productivity and collaboration tools like Microsoft Office, Slack, and Zoom.

What needs improvement?

Maybe they could integrate the solution with Avanan. Doing that would really make it a very robust solution.

They could improve Check Point support response times. Sometimes it takes days to resolve or even days to get a first response.

The solution lacks public documentation and some documentation is not so clear, which means that the client does not understand the implementation that must be carried out.

You can only see the costs through a Check Point partner.

For how long have I used the solution?

This is a very productive tool. We used it for a few months. It really helped us protect against threats in email and Microsoft collaborative tools.

What do I think about the stability of the solution?

yes

What do I think about the scalability of the solution?

yes

How are customer service and support?

excellent

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously we did not use more than the security provided by Microsoft itself. We have since changed to Check Point.

What's my experience with pricing, setup cost, and licensing?

As for the cost, it is per protected user. It seems good to me in that aspect however, the issue of implementation sometimes costs a bit. That's okay if it can be done correctly. The licenses are easy to acquire.


    Rui G.

Great cloud based product! 100% recommend!

  • February 25, 2023
  • Review provided by G2

What do you like best about the product?
Avanan Cloud Email Security is a great product! We work with pretty confidential documents and data, and having that extra bit of confidence that your work with be secured! The use of AI to prevent malicious attacks is great, as it helps with reducing humam errors, and detect phising emails and the sorts. We are incredible satisfied with the product. It works with a multitude of providers and the dashboard helps you keep track of everything and take preventive measures.
What do you dislike about the product?
It can get a bit expensive for big companies, but the software is definitely worth the money. Customer Support can be a bit slow to reply, but allows comes up with a solution to your problems.
We have had issues when it misslabled the thread, but the AI feature is very aware and learns quickly based on human imput and previous threats.
What problems is the product solving and how is that benefiting you?
Avanan definitely reduced the amount of phising emails that end up in everyones inbox, consequently reducing the amount of phising victims in the company, which is great! Also, we feel more secure sending sensitive data via email.


    Eric B.

Easy to configure spam & phishing blocking

  • February 14, 2023
  • Review provided by G2

What do you like best about the product?
Does a great job of filtering out spam and phishing emails for our hybrid exchange environment
What do you dislike about the product?
Support was hit or miss. Some tickets were closed with "Won't do" with no other reason given. After chasing down a sales rep to escalate our issues, we did get better support afterward. Might have just gotten a bad tech.
What problems is the product solving and how is that benefiting you?
Filters out a LOT of spam and phishing emails our org receives all the time. Less time dealing with that nonsense frees us up our security tech to handle more important tasks.