We were previously customers of Check Point Harmony Email & Collaboration. We currently are not using it but are looking to bring them back in the future if an opportunity arises.

The main use cases with Check Point Harmony Email & Collaboration involved monitoring user behavior in the Microsoft environment, including login patterns and correspondence. The primary scenario where it was leveraged extensively was during investigations. It has proven particularly valuable whenever incidents or potential incidents have occurred.

The best features of Check Point Harmony Email & Collaboration involve understanding user behavior and monitoring interactions. It allows applications to send, receive, and process emails, which is particularly useful from an investigative standpoint.

The threat prevention in Check Point Harmony Email & Collaboration provides scoring and rating that helps determine threat levels. Based on configured thresholds, it can automatically block or discard threats as needed. 

The automated incident response feature is generally helpful for investigative purposes, though we prefer human intervention for thorough analysis. There are situations where a human analyst needs to evaluate the circumstances, understand the data, and determine whether it is relevant and useful. For instance, they need to assess if it could be an indicator of compromise. In the setups I’ve been involved with, there has always been a blend of automation and human analysis to ensure effective outcomes.

Robust inspection technologies have proven valuable in safeguarding shared files in collaborative environments by analyzing patterns and identifying potential threats.

Check Point Harmony Email & Collaboration can continue to improve by curating intelligence from other sources if it doesn't have enough in-house. It needs to be powered with strong threat research and threat intel capabilities. When there are limitations in-house, it should allow collaboration with other entities, whether commercial entities, open-source resources, or researchers in that space. This collaborative setup enriches the threat intel and data, which in turn helps the product determine whether something is a true positive versus a false positive.

I worked with this solution for a couple of years.

I would rate Check Point Harmony Email & Collaboration's support a seven out of ten. The package offered 24/7 coverage, and they would generally respond with acknowledgment when contacted. Sometimes junior staff members would ask scripted questions without having enough knowledge to address the core issue immediately. In some cases, issues needed escalation to the customer support manager to find a resource that could resolve the problem quickly.

Positive

The initial setup of Check Point Harmony Email & Collaboration was moderate in difficulty. While there were some minor hiccups and it took time to understand, it was ultimately more simple than difficult.

The comparable solutions to Check Point Harmony Email & Collaboration are Proofpoint and Mimecast. The main difference is that Check Point traditionally has been a firewall software company, recognized as the first vendor for inspection and firewall concepts. Proofpoint, on the other hand, started as an email filtering and security solution. Proofpoint has maintained its focus on email security, making significant investments in this area. While Check Point has broadened its portfolio to include cloud security and other areas, this expansion can sometimes pose challenges as it may limit the time available for improving individual products.

I haven't encountered many integrations. The only one I have seen is with the ticketing system. It works with certain common ticketing platforms. Those are the only integrations I have utilized.

I would rate Check Point Harmony Email & Collaboration an eight out of ten.

We are currently using Check Point Harmony Email & Collaboration for our primary email security gateway to scan all the vulnerabilities that come in the mail and to safeguard us from spam mails.

We are using Check Point Harmony Email & Collaboration for our PII DLP as well, ensuring that any PII information does not get leaked into the company, especially in the banking sector where a lot of PII information is shared, so it blocks all those PII information.

Check Point Harmony Email & Collaboration is deployed in our organization on a public cloud. We are using it specifically for SASE-based with integration into Office 365.

Check Point Harmony Email & Collaboration not only blocks all the email but also provides separate threat graphs, and you can even create different flows to integrate with different Shadow IT.

The best features that Check Point Harmony Email & Collaboration provides are its unique inline implementation method, its detection of Shadow IT software that most rest of the email security gateways don't consider, and its easy deployment in our environment which only takes a couple of clicks to integrate with MS 365, taking around two days to analyze all the emails sent and received from Microsoft 365.

The Shadow IT detection in Check Point Harmony Email & Collaboration is beneficial because many people in our organization use GitHub and different kinds of software with their office email ID, which integrates directly with our email, allowing us to know what software is linked and if it is necessary for the company or the particular users; thus, we can eliminate certain risks associated with it.

The implementation of Check Point Harmony Email & Collaboration has made identifying vulnerabilities very easy, as we can assign certain members to it, allowing the end-user client to decide if they want the files sent by just having the option to receive files while sending an alert to the administrator, which simplifies the admin's tasks.

The time saved with Check Point Harmony Email & Collaboration is substantial because if a mail or file gets blocked, the administrator had to look into the account, but now the notification is sent to the end user, who can view the files themselves, saving time for both the administrators and end users, leading to enhanced efficiency.

Currently, Check Point Harmony Email & Collaboration only supports Google Suites and Office 365, and I wish it would support other email vendors as well. I hope it could also provide on-prem solutions for those who prefer not to use cloud services for email security.

Since Check Point Harmony Email & Collaboration has AI integrated into it, it needs to be able to scan JPG files for pornography images, which it currently does not, as we receive many such emails that are bypassed by the system.

I have been using Check Point Harmony Email & Collaboration for about a year.

Check Point Harmony Email & Collaboration is very stable, and we have not received any complaints to date.

Check Point Harmony Email & Collaboration's scalability is good because you just purchase licenses according to the number of users, and I don't think we need to add any resources regarding the scale.

The customer support for Check Point Harmony Email & Collaboration has been awesome, providing prompt responses from the support team.

Positive

Previously, we used FortiGate email solutions, and we switched to Check Point Harmony Email & Collaboration because we were purchasing Check Point Maestro solution with Quantum Security Gateways, and Check Point Harmony Email & Collaboration is listed in the leader quadrant in Gartner, which was a crucial reason for our choice.

We have not seen a return on investment yet because it has only been a year and we need to assess it over five years, but I can add that the troubleshooting needed for Check Point Harmony Email & Collaboration is very minimal, requiring few resources as the policy has been fine-tuned.

The setup cost for Check Point Harmony Email & Collaboration was minimal since the vendor set it up for us.

We evaluated Barracuda before choosing Check Point Harmony Email & Collaboration.

The pricing for Check Point Harmony Email & Collaboration was decent because we purchased it in a bundle with our gateways and Maestro solution, and the licensing process was also easier.

If you want to ensure strong security, Check Point Harmony Email & Collaboration is the best solution because it integrates with Threat AI, which gathers telemetry from different platforms like Quantum Security Gateways, CloudGuard, WAF, and endpoints, ensuring everything is synced in less than five seconds; whenever a threat arises in any firewall or endpoint, it is communicated to the ThreatCloud and reflects across all devices.

On a scale of one to ten, I rate Check Point Harmony Email & Collaboration a nine.

My main use case for Check Point Harmony Email & Collaboration involves using a Check Point 1800 Quantum Spark, which is not available in the options. I have used this Check Point as a firewall that is attached to my on-premises office, saving all my functions from malware attacks and various threat attacks.

Check Point Harmony Email & Collaboration has saved me from many threats and malware, and since I attached this Check Point in my office premises, I haven't faced any glitches or issues.

I do not have anything else to add about my main use case or any other ways it has helped my organization.

In my experience, Check Point Harmony Email & Collaboration offers great features, including a comprehensive dashboard where I can see everything easily in the admin interface. The dashboard shows details about mobile devices, phone devices, smart watches, each in different categories, which allows for easy identification. I have used different firewalls before that don't have options such as this, and Check Point includes this very good function.

Check Point Harmony Email & Collaboration has positively impacted my organization significantly. Earlier, when I used a different kind of firewall without multi-layer functions, my users faced issues often. However, since Check Point came into my office premises, it helps me substantially by detecting malware threats and ransomware threats, stopping them at the firewall itself before they reach the end user.

I have noticed many positive changes since using Check Point Harmony Email & Collaboration. Previously, we received many support calls from users regarding malware threats and issues indicated by exclamation symbols. Now, whenever any user attempts to access unwanted sites, the firewall automatically blocks access and provides a pop-up to me as the admin, allowing me to log into the admin console immediately and block the device.

I do not feel there is anything to improve in Check Point Harmony Email & Collaboration. What is currently available is sufficient and very good.

As of now, I do not have anything to add regarding needed improvements as everything is functioning properly.

I have been using Check Point Harmony Email & Collaboration for the past 1.8 years.

Check Point Harmony Email & Collaboration is very stable, and I have not experienced any downtime or reliability issues.

Check Point Harmony Email & Collaboration's scalability is excellent. It is already growing with my organization, and the support provided by Check Point Harmony meets my expectations and even exceeds them.

For customer support, I would give a rating of nine out of ten.

I rate customer support nine out of ten because sometimes they do not provide immediate assistance, and it can take time for them to respond. That is the only problem; everything else is satisfactory.

Positive

I previously used Sophos 122 H, which is a much lower version.

I decided to switch from Sophos 122 H to Check Point Harmony because it offers a much better user login experience.

I would rate Check Point Harmony Email & Collaboration a nine out of ten.

I choose to give it nine out of ten because sometimes support has issues; they take some time when I raise a ticket. If they provided immediate support, I could give a ten out of ten.

I have seen a return on investment with Check Point Harmony Email & Collaboration, as it has saved a lot of money.

Regarding pricing, setup costs, and licensing, I find that the functionality they provide for what we paid is worthy.

Before choosing Check Point Harmony Email & Collaboration, I did not evaluate any other options; I chose only this one option.

I offer one suggestion to all users considering Check Point Harmony Email & Collaboration: before purchasing any product from Check Point, please consult with Check Point support and account managers, and take a demo for two to three times.

In terms of business relationships, I am not with Check Point as a partner or reseller; I am just a customer.

On a scale of one to ten, I rate Check Point Harmony Email & Collaboration a nine.

My main use case for Check Point Harmony Email & Collaboration is stopping phishing attacks and spam coming into our users in our organization.

I don't have anything else to add about my main use case or any other ways I use Check Point Harmony Email & Collaboration.

The best features Check Point Harmony Email & Collaboration offers are definitely the phishing filtering.

The phishing filtering feature is valuable for me because it stops most of the phishing emails before they hit the users' inboxes, ensuring that users don't see the infected or phishing emails. It's really good at its job, so it stops at least 99% of the emails that come into our organization.

Check Point Harmony Email & Collaboration has positively impacted my organization as it has definitely cut down on the amount of phishing emails that are being delivered to users' inboxes.

We have seen a drastic number of reductions of successful phishing attacks, with metrics showing it stops about 99% of the attempted emails before they hit the user's inbox.

I don't think Check Point Harmony Email & Collaboration needs improvement; it just does what it's supposed to do.

I don't want to add more about the needed improvements.

I have been using Check Point Harmony Email & Collaboration for one year.

Check Point Harmony Email & Collaboration has been very stable for me; I haven't noticed any downtime at all, and even if there's downtime, it fails open, so it won't impact emails.

Check Point Harmony Email & Collaboration's scalability is good, as you pay per user, so it scales automatically as the organization grows.

I would rate the customer support a four, maximum, because I have had to reach out to them, and it wasn't great. I ended up with a technician that didn't actually know how to resolve the issue and was just doing basic level one troubleshooting, so it was very time-consuming to work with them.

Neutral

I previously used Microsoft Defender before Check Point Harmony Email & Collaboration, but we switched because it was very time-consuming to tune properly, and also, most of the emails were delivered to users' inboxes and then removed afterwards.

My advice for others looking into using Check Point Harmony Email & Collaboration is that it's very easy to set up. I think the setup was done in 30 minutes, so if you decide to go for it, there's not much consideration to be done, actually.

I have definitely seen a return on investment, as there are fewer incidents after deploying this software. We have gone from three to four successful phishing attacks every year to a maximum of one.

My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration is that it's licensed per user, and the price is fair. The pricing is very good and easy.

I did not evaluate other options before choosing Check Point Harmony Email & Collaboration.

I can give a specific example of how Check Point Harmony Email & Collaboration has helped me stop phishing or spam. We bought this product because Microsoft Defender let through phishing attempts, and one of our users clicked that one. So we looked for a vendor to assist us with additional filtering on our incoming emails. Since we implemented Check Point Harmony Email & Collaboration, it's been great. It stops most, if not all, of the phishing attacks against us.

I would rate Check Point Harmony Email & Collaboration a 10 out of 10.