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Harmony Email & Collaboration

Check Point Software Technologies

Reviews from AWS customer

4 AWS reviews
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  • 4
  • 3 star
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External reviews

568 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sharique K.

Email Security at its finest

  • July 17, 2024
  • Review provided by G2

What do you like best about the product?
The most helpful features includes email security, cloud security, collaboration security, and API security. Most companies do not offer this much of security
What do you dislike about the product?
the downsides would be the cost as it provides so much security. The complexity and rigid customizations may prevent users to use it.
What problems is the product solving and how is that benefiting you?
Spam emails and its security was the problem for me and its one of the feature solved the problem


    Roshanlal Y.

Very good platform to provide security to emails

  • July 16, 2024
  • Review provided by G2

What do you like best about the product?
Protecting emails from threats like phishing and malware, easily work with services like G Suite.Also, it provides continous updates and having good customer support.
What do you dislike about the product?
Complexity in initial setup and user interface of plateform
What problems is the product solving and how is that benefiting you?
Protecting phishing and scans attachments and links to keep safe and preventing sensitive data from being shared accidentally. Reducing IT workload, and efficiently safeguarding email communications.


    Balu D.

Keep junk emails away from you inbox

  • July 16, 2024
  • Review provided by G2

What do you like best about the product?
comprehensive protection against email threats with ease of integration and user-friendly interface
What do you dislike about the product?
learning curve for setup and configuration and additional customization for some features
What problems is the product solving and how is that benefiting you?
Spam filters and security


    Jacob Ira A.

Takes all the fun out of email security, in a good way

  • July 16, 2024
  • Review provided by G2

What do you like best about the product?
Most of the actions are done automatically. Seems to be very efficient with a low false positive rate
What do you dislike about the product?
The fact that it is needed at all, but it is.
What problems is the product solving and how is that benefiting you?
Rather than creating filters manually, this does most of the job and I have to only add exclusions


    Anshul I.

Avanan - Cloud Environment Protection

  • July 16, 2024
  • Review provided by G2

What do you like best about the product?
Avanan is a software which is very user friendly, even with the dashboard, the software focuses on minute details. It can integrate with any cloud technology such as Microsoft, Google.
Adds an extra layer of security defense.
What do you dislike about the product?
To integrate with other cloud technologies, it may take time and expertise as the setup is a bit complex.
What problems is the product solving and how is that benefiting you?
Benefits of Avanan is that it can be used to detect and discard the spam emails, i.e., Spam filtering. The software is reliable against the emerging threats and attacks.


    Consulting

My work got easier with this

  • July 14, 2024
  • Review provided by G2

What do you like best about the product?
Easily accessible , well built , very informative
What do you dislike about the product?
Nothing as of now , just the thing that is it still very underrated
What problems is the product solving and how is that benefiting you?
It helped me keep the files and data safe.


    Kalpesh Panchal

Easy to setup, give me detailed information for malicious storage and stable product

  • July 10, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use two solutions: Check Point Gateway and Harmony Email & Collaboration.

We primarily use it for IDS and threat protection, as well as VPN.

What is most valuable?

It's very easy to deploy with Microsoft Office 365.

The option to set a copy is beneficial. Additionally, the solution scans OneDrive, Teams, and SharePoint content and provides a full report.

If I store any malicious file in my cloud storage, it will give me detailed information in the Check Point console, including which DLL is infected. That's a very useful feature.

I'm satisfied with the product as it is, especially regarding security.

What needs improvement?

The reporting could be improved. Also, the predefined workflows cannot be changed. It would be great to add custom workflows to better suit customer requirements.

For how long have I used the solution?

I've been working with Check Point for the last four years. I perform day-to-day operational tasks with it.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. There are around 300 end users.

It's a cloud-based SaaS application, so it doesn't need to be deployed in multiple locations. We integrated it with our existing email solution, and all our email traffic is routed through it.

How are customer service and support?

The customer service and support are very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've worked with Microsoft Defender, Proofpoint, and Barracuda Email Security.

The pros include quick implementation time and easy policy deployment. Security is also good, as Check Point provides multiple security engines and inline data security. As for cons, having the option for custom workflows would be a great improvement.

How was the initial setup?

I completed the initial setup in about 15 minutes, by myself. It was very easy. There's no need for improvement.

We share product white papers with our customers, understand customers' needs and current email infrastructure, and design a solution before pitching to them. We also create a project timeline for the POC and implementation.

It's easy to integrate, as it supports both cloud-based platforms, O365 and Google Workspace. If you have basic knowledge of your email platform, you can easily integrate the product.

Check Point takes care of the maintenance. It doesn't require any maintenance.

What was our ROI?

Check Point Harmony Email & Collaboration is beneficial for customers. It brings in the value.

It provides enhanced email content security to prevent external attacks.

What's my experience with pricing, setup cost, and licensing?

I run the proof of concept and submit a report to management. They handle discussions with customers and coordinate with the Check Point sales team.

What other advice do I have?

I would recommend it.

Overall, I would rate it a nine out of ten.


    SanjeevKumar20

Enables us to efficiently and confidently implement necessary solutions for our various email configurations

  • June 28, 2024
  • Review provided by PeerSpot

What is our primary use case?

We mainly use this product for Email security, and it has an extremely simple setup. We have it installed at one of our client's locations to detect and respond appropriately to common threats such as phishing, scams, and data leakage. This comprehensive coverage allows us to protect the services running within the organization.

Check Point Harmony Email Collaboration enables us to efficiently and confidently implement necessary solutions for our various email configurations. The support services available are outstanding. When we sought a product demo for Harmony Email and Collaboration, it was very thorough.

How has it helped my organization?

The product is incredibly easy to set up and deploy, even across multiple tenants. Once we completed the connection process, we selected our policies and configured them to notify users about spam/phishing emails.

It provides recommendations but also allows for customization to suit our needs. After the initial setup, we rarely need to make adjustments.

We've contacted support a few times, and their responses have been quick and helpful. The user interface is very intuitive, and our technicians didn't need formal training because of how well it's laid out. We've implemented this across multiple tenants and have more than 1,000 users, with fewer than 10 tickets about potential false positives/negatives. This has significantly reduced the number of "Is this Spam" tickets from our customers.

What is most valuable?

The email security solution boasts an exceptional success rate in filtering out junk, spam, and phishing emails while ensuring that legitimate emails reach their intended recipients. The setup process is straightforward and user-friendly. The vendor is highly engaged with monthly meetings to introduce new features, and the account manager is notably responsive. In addition, the pricing offered is remarkably competitive compared to other options available in the email security market.

What needs improvement?

The ability to customize based on existing organizational goals, milestones, and current or future state designs is important. Customizable policies regarding how to handle specific email files, their contents, and appropriate remediation steps are critical in product selection. In larger organizations, the sheer volume of emails can be daunting when evaluating solutions. Ensuring the integrity of communications and proper collaboration is crucial to establishing the CIA triad. This solution has reduced insecurities and made scaling this product rather seamless.

Initial Learning Mode takes a while. I would like to have protection go live immediately and then have learning mode kick in after the initial scan Email Search can be clunky at times. It would be nice if there was a way to auto-fill recipients or sender fields with known users' payment options.

For how long have I used the solution?

We have several clients, and one of them uses the Harmony Email gateway. We also plan to use this product because many of our clients are experiencing issues with their mail gateways and are considering using this product for using it against a variety of Cyber threats including malware and ransomware.

What do I think about the stability of the solution?

Scalability is 10/10 as with a larger organization, the sheer volume of emails can be quite intimidating when evaluating the scale of solutions. Ensuring the integrity of communications and proper collaboration is critical to establishing the CIA triad. This solution has reduced those insecurities and made scaling this product solution rather seamless.

What do I think about the scalability of the solution?

My impression of the stability is 10/10 for this solution.

How are customer service and support?

So far, we have received very good support for our issues, and the TAC for this product is really good. They provide a solution quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Yes, we have used different products but have switched to this for below features and services.

  • Cost management
  • Enhance decision making
  • Improve supplier or partner relationships
  • Improve business process outcomes
  • Drive revenue growth
  • Improve compliance & risk management

How was the initial setup?

The solution has an intuitive user interface which makes it easy for users to navigate around. it can streamline our work to become a more efficient organization.

What about the implementation team?

We have an in-house professional services team who do the implementation part for us.

What was our ROI?

It's worth investing in this solution. We have a client who has recently acquired this solution and they are really happy with this product.

What's my experience with pricing, setup cost, and licensing?

  • Overall cost is really good as per their services and features.
  • Product functionality and performance
  • Accuracy of protection.
  • Ease of setup and ease of use. No complex policy-building
  • Inline protection
  • Overall reduction in both spam and malware attacks.

Which other solutions did I evaluate?

We have multiple clients so do have other vendors as well like Proofpoint and Mimecast.

What other advice do I have?

Overall, we are impressed with how this product allows us to be efficient, confident and successfully implement necessary solutions to our diverse range of email configurations


    Jeff B.

Game changing, must have anti phishing software for affordable price

  • June 27, 2024
  • Review provided by G2

What do you like best about the product?
Harmony reduced the number of phishing emails getting to our inboxes by 94%. On top of that there are very few false positives quarantined. The support & training from the Checkpoint team has been excellent. The product has required very little ongoing work to maintain after initial setup
What do you dislike about the product?
There is no downside to this product's functionality, pricing, or the service you get
What problems is the product solving and how is that benefiting you?
Our company had seen an exponential increase in the number of phishing emails getting to people's inboxes. We implemented the strictest security policies possible with Microsoft Defender, wrote over a dozen Exchange rules to catch phishing emails, & more but it did not stop the increase in phishing emails which led us to search for a new anti phishing solution. Harmony had the best reviews & within a day of activating it we could see why as the phishign emails stopped. Overally we have seen a 94% decrease in phishing emails & all that was for an extremely affordable cost. Harmony has been a great investment that makes us safer & reduces the amount of time responding to phishing emails.


    Saravana Bhavan Raj Tamilselvam

Has an initial setup phase that is simple and automated for users

  • June 27, 2024
  • Review provided by PeerSpot

What needs improvement?

Some emails, specifically false positive emails, are, at times, detected by Microsoft under the phishing category. Check Point also detects phishing emails. Check Point Harmony Email & Collaboration is a tool that does not pass emails through the user's inbox, even if it feels like an email is not spam or involves phishing. Suppose a tool like Microsoft Defender detects any phishing activity. In such scenarios, emails are quarantined by Microsoft, and then Check Point Harmony Email & Collaboration cannot pass such emails to the user. I feel it is an area that can be improved. There are good options with Check Point Harmony Email & Collaboration, as one can still quarantine suspicious emails, and the users can see those in just a few clicks. The false positives are an area where the tool can introduce certain improvements they can improve by releasing emails to a user's inbox if it feels that there are certain areas consisting of false positives.

In the future, it would be great if it is possible to use the tool with Microsoft to help in the area revolving around false positives. Check Point should be able to release emails to the inbox even if there are some phishing emails. If Check Point finds something to be described as a clean email, it should have the option to automatically release it to the user. At the moment, we don't have that option. They have an option for spam emails but not for the emails associated with phishing.

For how long have I used the solution?

I have four months of experience with Check Point Harmony Email & Collaboration. I am unsure about the tool's version, but I know it is a cloud platform. The technical people handling Check Point Harmony Email & Collaboration take care of the upgrades.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Around 500 people use the tool in my company. Two administrators are needed for the tool.

The product's usage would have to be increased if the organization grows.

How are customer service and support?

The technical support for the solution is good because, so far, I have seen that they are very fast. I raised only a couple of tickets in the last four months, so it is not much, but I have seen that the support team is good. The product is very simple to manage and is not very complicated. It is a very straightforward tool. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I know that my company was using a custom Linux-based system. I am not sure if it was managed by different administrators in our office. As it was a legacy system, my company wanted to go for a professional one that is more of a cloud-based solution.

How was the initial setup?

The product's initial setup phase is very simple and automated. Everything can be made ready within a few clicks.

What's my experience with pricing, setup cost, and licensing?

As we are a non-profit organization, we got the tool with a good offer. On a yearly basis, we pay 10,000 Euro for 500 users, which also includes the technical support part.

Which other solutions did I evaluate?

Our organization was comparing Check Point Harmony Email & Collaboration with Proofpoint, which is an expensive tool, making it not so cost-effective for non-profit organizations like ours, where we have our budget limitations.

My company had Mimecast and Proofpoint as optional products when we evaluated the tools in the market, but we didn't go with the proof of concept model for both. Proofpoint was expensive when compared to Check Point Harmony Email & Collaboration. Check Point Harmony Email & Collaboration was a little bit better compared to Mimecast.

What other advice do I have?

Check Point Harmony Email & Collaboration is good, especially if you use Microsoft 365. The tool works well with Microsoft 365, which is why I feel it is a good product, as it offers compatibility. I can recommend Check Point Harmony Email & Collaboration if you are a Microsoft 365 customer.

My company has never tried to see if Check Point Harmony Email & Collaboration is compatible with other products. In our organization, we just write this Check Point Harmony Email & Collaboration, which is our first product as an email security platform. We were satisfied with Check Point Harmony Email & Collaboration.

I would recommend the product to others. If people don't use Microsoft 365, then Check Point Harmony Email & Collaboration won't be a compatible tool in their environment. Exchange Online users can use Check Point Harmony Email & Collaboration.

I rate the tool a nine out of ten.