Sign in
Sign in
or
Create a new account
Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Skilljar by Gainsight

Gainsight

Reviews from AWS customer

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

385 reviews
from

External reviews are not included in the AWS star rating for the product.

    Marni S.

Extremely smooth experience!

  • July 14, 2023
  • Review provided by G2

What do you like best about the product?
I love the Token Based SSO and how seamless it is for our end users to login to our academy. We came from a previous LMS that didn't offer this, making it a poor user experience, so we are extremely thankful that Skilljar was able to support us on this front.
What do you dislike about the product?
Haven't experienced anything that I dislike yet! We are freshly out of Implementation.
What problems is the product solving and how is that benefiting you?
Providing our customers who are newly implementing our product, with a self service academy that allows them to consume courses on their time. We will also be utilizing federated search within ZenDesk, which will allow our customers to sdearch for a particular topic, and LMS coures relevant to their search will populate, which will hopefully cut down support response time or the need for a customer to even talk to our support team, because they have found the answer so quickly.

    Jay L.

Adequate LMS solution with exceptional service

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
Fairly easy to create course content. Can publish the same course in multiple locations without duplication, easy to add new dashboard users
What do you dislike about the product?
while course content creation is fairly easy, the experience publishing/organizing/creating navigation for the content is not intuitive. This is also true of many settings such as labeling, groups. Difficult to make bulk edits. Aesthetics of courses leaves much to be desired and could use some more templates or styling help so that courses look good out of the box.
What problems is the product solving and how is that benefiting you?
The need for an internal training system that is repeatable, scalable, trackable, measurable. Before this system, all of our training was pretty tracked through spreadsheets

    Carl D.

Great customer service and resolution times!

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
Ability to receive meaningful analytics.
What do you dislike about the product?
Nothing to report on at this time, the platform is great.
What problems is the product solving and how is that benefiting you?
Allows our organization the ability to see what customers are learning, where they are having issues, and saves our internal teams time by doing so!

    Computer Software

Very intuitive platform with exceptional design possibilities

  • June 20, 2023
  • Review provided by G2

What do you like best about the product?
Intuitiveness
Engaging layout
Quality of the support team ★★ ★
Possibility to build several academies with a single tool
Nice analytics capabilities
Built-in authoring tool
IORAD license comprised in the package
Flat rate approach with different plans depending on your need
What do you dislike about the product?
Nothing we "dislike" just opportunities to grow further:
It would be nice to have the option to "bypass" northpass out-of-the box "course player" when working with SCORM files
AICC compatibility would be appretiated
It would be nice to be able to "mark courses as complete" on behalf of a user in some instances
Being able to add deadlines to an assigned course would also be great.
Being able to impersonate end-users as an administrator would also be a plus.
What problems is the product solving and how is that benefiting you?
Customer and Partner enablement.
Employee orientation, technical enablement and compliance training.

    Christian Nico M.

Taking an online training course has never been this fun.

  • June 14, 2023
  • Review provided by G2

What do you like best about the product?
What I love most about Northpass is how video is integrated directly into the slide; we could play it there. Unlike with other platforms I tried before, whenever there is a video to play, it pops up another page, and sometimes access is restricted, and it causes a lot of delays. I somehow liked that there is a prerequisite course before I can take another one. This ensures that I have proper knowledge before taking a class.
What do you dislike about the product?
Everything about the platform is great! My feedback is maybe not for Northpass but for the administrator. I would love it if the data or information were updated. This way, we know what is the latest trend.
What problems is the product solving and how is that benefiting you?
It helps us learn on our own but still in a fun interactive way. This is realized by inserting videos within the slides prepared in advance. The trainer does not need to be constantly talking. After each course, we go through more examples and some questions.

    Ashlee D.

Easy to use and implement

  • June 14, 2023
  • Review provided by G2

What do you like best about the product?
I have been using/administrating Northpass for our LMS for over 2 years. I have enjoyed being able to create the modules and continue to expand our knowledge base for our new clients. I appreciate the ease of use and documentation that supports how to get started.
What do you dislike about the product?
I wish it integrated to Salesforce for free but I know all companies can't make integration easy or free just a wish not a complaint.
What problems is the product solving and how is that benefiting you?
Northpass is enabling my customers to use our product. It provides a self-service, at-pace product for my clients to onboard and understand our product. It also helps us enable security across our internal teams. We leverage a couple of courses internally to practice security for our organization.

    Diana S.

Best training platform I've ever use

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
I like how Northpass keeps us calibrated. This tool helps us provide more excellent knowledge by giving us the best quality tool for training reference within our organization. I also like how creative the creator can be when building the training for our company. Northpass also gives us the time it will take for us to finish one module.
What do you dislike about the product?
The thing I don't like about Norhpass is its gap and glitch in some modules. There are modules where the audio and video cannot be played; only the creator can access the audio. I also suggest giving us the option within the Northpass itself to zoom the content on the app. As per my experience, I don't have the opportunity to zoom the attached file with the slide; the only zoom option I have is within the computer's zooming option, which makes the page bold all at once.
What problems is the product solving and how is that benefiting you?
Northpass helps our organization relay all the necessary details and gives us the most efficient time to train upskilled employees. Northpass is very helpful, especially with the self-thought type of people, as they have time to study the module silently.

    Kim April C.

Northpass Review

  • June 12, 2023
  • Review provided by G2

What do you like best about the product?
Northpass is such a great idea when doing modules and trainings. You were able to monitor your progress and you will be required to finish the entire module before you move on to the next without skipping anything.
What do you dislike about the product?
I do not have anything to dislike about Northpass as it is a great application in doing trainings and reading modules. Our trainers have the capability to download videos that is a great help with our learning.
What problems is the product solving and how is that benefiting you?
Northpass is a great application for training and modules as you get to monitor your progress and it is mandatory for you to finish the entire module from start to finish before moving on to the next chapter.

    Transportation/Trucking/Railroad

Preferred Training Tool

  • June 08, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful about Northpass is that it allows me to find all modules I need easily. When I start a course, it is very neat to see all the topics included in the presentation.
What do you dislike about the product?
What I dislike about Northpass is that there are no comments or notes section where I can put a note on a part of the presentation. Maybe adding a notes section on the page can be helpful for me to take notes while learning.
What problems is the product solving and how is that benefiting you?
Northpass made learning via a presentation or module easier. The way it is organized and efficient, especially when a video is added to the presentation, Northpass helps me to learn easily and effectively throughout the module.

    Veronica S.

Northpass review

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
The fact that Northpass functions as a learning tool for us concierges is something I appreciate about it. It is easy to use, and you can easily search through all of the topics or issues.
What do you dislike about the product?
I have not encountered any issues while using Northpass, either on the website or in the application, since the first time I used it. I absolutely enjoy using Northpass for learning and studying.
What problems is the product solving and how is that benefiting you?
The issue that Northpass resolved for our business is that it is a very simple platform with excellent support. For us concierges to flourish at our jobs, it is crucial that we educate ourselves.

showing 71 - 80