Skilljar by Gainsight
GainsightReviews from AWS customer
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Meat of the class was useful, waiting for the support files annoying
What do you like best about the product?
Ease of Use and Features, Integration and Implementation works
What do you dislike about the product?
making participants either buy more product or wait well past the scheduled ‘class duration’
What problems is the product solving and how is that benefiting you?
Use of complex software features
The best LMS I've used
What do you like best about the product?
Gansight is easlithe best Learning Management System I have used. It is easy to set up, and all the controls and interface overall is intuitive to use.
What do you dislike about the product?
Nothing really. I think it works perfectly. Although, personally, I'd like to see the possibility of using more multimedia.
What problems is the product solving and how is that benefiting you?
It helps us bridge the knowledge gap. Some customers barely read instructions and details Ankit some products. Gansight helps us create interactive learning to make sure they catch up with the knowledge requirements to use products better.
Very useful
What do you like best about the product?
I love the ease of use and implementation of Gainsight Customer Education. The courses are clear and easy to follow, with good customer support and simple integration with other tools. The platform is comprehensive and useful for improving my professional skills.
What do you dislike about the product?
It takes time to adapt. Although the interface is user-friendly, it can feel like the learning curve is a bit steep at first, especially if they are not familiar with the tool, but it decreases with frequent use.
What problems is the product solving and how is that benefiting you?
The initial learning curve can be a bit difficult and the content is more focused on basic levels. Also, some features are only available for business users. However, once these obstacles are overcome, the platform is useful for improving my skills.
Satisfying review for a very useful platform
What do you like best about the product?
1. the learnign was engaging and interactive via quizzes and exercises making the learning not just passive reading
2. The training was in an organized in a logical flow, making it easy to follow along, whether you're a beginner or advanced.
3. The lessons were practical and easy to apply
2. The training was in an organized in a logical flow, making it easy to follow along, whether you're a beginner or advanced.
3. The lessons were practical and easy to apply
What do you dislike about the product?
Nothing too much to complain.
However, a little bit of lack of personalization and couple UI glitches was a problem here and there.
However, a little bit of lack of personalization and couple UI glitches was a problem here and there.
What problems is the product solving and how is that benefiting you?
Gainsight Customer Education helped streamline customer success learning by providing structured, practical training, enabling me to apply best practices and optimize customer retention strategies.
I want to use it in the future
What do you like best about the product?
I havent had the chance to use it yet, but I’d like to! From what I’ve seen, it looks well-structured and easy to navigate. I really appreciate platforms that make learning engaging and practical, so I’m hoping to find interactive content, real-world examples, and clear explanations that help me apply what I learn right away.
What do you dislike about the product?
Since I haven’t used it yet, I can’t say for sure, but I’d expect the content to be up-to-date and go beyond the basics. I’d love to see hands-on exercises, real case studies, and a clear way to track progress. If those things are missing, it might make learning feel less effective.
What problems is the product solving and how is that benefiting you?
N/A
Experience using Gainsight Customer Education.
What do you like best about the product?
I like how user-friendly the platform is. It's great for beginners and the content provided are useful.
What do you dislike about the product?
The navigation can be tricky at times when searching for particular courses.
What problems is the product solving and how is that benefiting you?
The platform helps save time
Excellent presentation
What do you like best about the product?
I liked the presentation of Gainsight Customer Education, as it provided a detailed description, and its value was exceptional.
What do you dislike about the product?
There was nothing I disliked about Gainsight Customer Education.
What problems is the product solving and how is that benefiting you?
The problem that Gainsight Customer Education solved is making it simple for every user to use.
Complete and Easy to Use
What do you like best about the product?
Gainsight Customer Education is very intuitive and simple to use. The interface is clean and makes it easy to create and manage courses without too much complication. I really like the way you can personalize learning paths for different users, making it more adapted to each person. The analytics are also very helpful to understand how learners engage with the content. I worked in LMS field at Rise Up, eLamp and 360Learning, so I know that many solutions are complicated, but Gainsight keep things clear and efficient.
What do you dislike about the product?
Some times, the platform is a bit slow, especially when saving or modifying content. It is not a big issue, but it can be annoying if you work on many courses at the same time. Also, I think there could be more integration with other tools, like more advanced options for community discussions inside the learning platform. But overall, it’s a strong tool that really help to improve customer education.
What problems is the product solving and how is that benefiting you?
Gainsight helps to solve the problem of training users on a product without needing too much manual effort. Many companies have difficulties keeping customers engaged and making sure they really understand how to use the platform. With Gainsight, there are structured learning paths, interactive content, and analytics to track progress. This makes it easier to be sure that customers really learn and do not just go through the courses quickly.
I used the platform in my free time for research purposes because I have experience in the LMS field, having worked at Rise Up, eLamp, and 360Learning. I wanted to see how Gainsight compares with other solutions and how they manage user engagement. I found the automatic learning flows and personalized paths very interesting because they follow the best practices in e-learning. For companies that want to train users efficiently without always needing a person to help, it is a very good tool.
I used the platform in my free time for research purposes because I have experience in the LMS field, having worked at Rise Up, eLamp, and 360Learning. I wanted to see how Gainsight compares with other solutions and how they manage user engagement. I found the automatic learning flows and personalized paths very interesting because they follow the best practices in e-learning. For companies that want to train users efficiently without always needing a person to help, it is a very good tool.
A Fascinating service to avail
What do you like best about the product?
Gainsight Customer Education offers insightful and structured learning with good User Interface allowing users to maximize product value efficiently.
Upsides of usinf it are "Structured learning, interactive content, better product adoption, certifications, and strong community support make Gainsight Customer Education highly effective and valuable."
Upsides of usinf it are "Structured learning, interactive content, better product adoption, certifications, and strong community support make Gainsight Customer Education highly effective and valuable."
What do you dislike about the product?
Some content feels repetitive, limited advanced courses, occasional navigation issues, and a lack of personalized learning paths could be improved.
What problems is the product solving and how is that benefiting you?
Helps users master Gainsight, improves product adoption, enhances customer success skills, boosts engagement, and provides valuable certifications for growth.
Gainsight is a great addition to our customer success offerings.
What do you like best about the product?
I liked the ease of use in improving customer success through scalable digital strategies. The CRM enabled us to increase retention and revenue and provide better customer support.
Gainsight is the one-stop solution that provides a single, self-service hub for your customers anytime. Gainsight's digitalized customer onboarding and ease of implementation are useful for customized on-demand training education.
The tailored solutions are effective for frequency of Use for different needs with pricing that differs based on the specific products and services selected. Their human-first approach captivates many businesses, encouraging them to create opportunities for underserved communities in tech.
Gainsight is the one-stop solution that provides a single, self-service hub for your customers anytime. Gainsight's digitalized customer onboarding and ease of implementation are useful for customized on-demand training education.
The tailored solutions are effective for frequency of Use for different needs with pricing that differs based on the specific products and services selected. Their human-first approach captivates many businesses, encouraging them to create opportunities for underserved communities in tech.
What do you dislike about the product?
Gainsight offers various integrations but there is a difficulty in seamlessly connecting with other systems, which may require additional technical expertise.
What problems is the product solving and how is that benefiting you?
Gainsight’s product, Staircase AI, analyzes real-time customer interaction across every channel. This feature also provides alerts to help teams take proactive actions to do better customer engagement.
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