Skilljar by Gainsight
GainsightReviews from AWS customer
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It's been a pleasure working with the Gainsight team
What do you like best about the product?
Gainsight have a responsive team who have taken care of our needs right from the outset. They've worked closely with us to understand the solution we want to deliver and have helped us achieve our goal.
What do you dislike about the product?
Initially it was the inability to reach individual learners to remind them of outstanding course activities, but we worked with the Gainsight dev team who delivered a solution that remedied this.
What problems is the product solving and how is that benefiting you?
The ability to offer a blended learning solution is key to the success of our global education program. The Gainsight LMS allows us to deliver our courses and educational assets to students all around the globe.
The Northpass Team is incredible to work with!
What do you like best about the product?
Northpass has been an excellent solution for our training needs. We have used the learning management system in a variety of ways to educate our learners, including on-demand courses for self-paced learning and hybrid training that includes live or virtual instruction and accessing material online in Northpass. Northpass allows us to use many tools in the learning process, including video instruction, quizzes, surveys, attaching supporting documents, and assignment submissions. Northpass has native integration with Hubspot, our CRM, and allows us to reach and engage with new audiences and automate our communication. Northpass is highly customizable and compliments our brand perfectly.
The team at Northpass is extraordinary. They are highly responsive, very involved, and provide guidance to elevate our student's experience. I want to give special recognition to Nergis Tepeli, who has assisted us in every step of building our learning center, and Hubert Dykiel, who has been a great partner in customizing our learning center.
The team at Northpass is extraordinary. They are highly responsive, very involved, and provide guidance to elevate our student's experience. I want to give special recognition to Nergis Tepeli, who has assisted us in every step of building our learning center, and Hubert Dykiel, who has been a great partner in customizing our learning center.
What do you dislike about the product?
The feedback we have would be to streamline the assignment submission and grading process so there are fewer clicks and the learner's email is not involved. We would prefer to communicate with the learner in Northpass regarding their assignment submission.
What problems is the product solving and how is that benefiting you?
I believe Northpass is working on our ability to view a student's quiz score instantaneously, which is important to us.
Score it a 9 as there's always room to improve. Overall it's an efficient tool.
What do you like best about the product?
Cool interactive learning and engagement tool for your audience.
What do you dislike about the product?
Nothing really. All seems to be working well.
What problems is the product solving and how is that benefiting you?
Learning and engagement platform
Northpass LMS Is Great
What do you like best about the product?
Northpass LMS has the tools and technology that I require to do my job, and the pricing is better than other vendors. The team at Northpass has been instrumental in getting all of my needs met, and we were able to have a soft launch of the LMS with in two weeks!
What do you dislike about the product?
There is nothing that I dislike about Northpass LMS.
What problems is the product solving and how is that benefiting you?
It is solving the need to have a customer-facing LMS that has reasonable pricing and all the requisite technology to run a SaaS product academy including Instructor-Led Training options, Learning Paths, easy Course creation, certifications and good analytics.
Exception Customer Service from an Industry Leader
What do you like best about the product?
Hands down, Northpass has some of the best customer service in the business. My contacts at Northpass Nergis Tepeli and Travis Nardin respond to any issues or concerns with speed and efficiency. They are always prepared with multiple viable solutions to solve our business needs and will patiently and methodically work with us throughout the implementation process. Moreover, I greatly value that they place emphasis on knowing their clients and understanding how we use Northpass to solve our needs. This is obviously a top-down mentality at Northpass as their CEO Stephen Cornwell took the time to meet with me to better understand my role and how Northpass might be able to better support us going forward.
What do you dislike about the product?
Northpass offers a great product! No dislikes here.
What problems is the product solving and how is that benefiting you?
Northpass provides learning and training solutions for our workforce of over 100,000 gig workers. We leverage their platform to share knowledge, offer certifications, and provide on-going professional development.
Fantastic Partnership with NorthPass
What do you like best about the product?
NorthPass has created a genuinely customizable LMS that looks great and functions nicely. Beyond the product, my interaction with NorthPass employees has been superb. Our CSM is always available for feedback or questions. The support team responds quickly and is willing to help troubleshoot any problems that may arise.
What do you dislike about the product?
As with any product, we have found some limitations or needs we have that are not yet available. NorthPass is constantly iterating and finding room for improvement. I can always bring feedback to our CSM to see if we can look into adding items to the product to utilize our academy to the best of its ability.
What problems is the product solving and how is that benefiting you?
NorthPass is providing a robust LMS that houses our training material. Training & Education is a vital component to any business. We have found that our customers return to the training to manage their connections with retailers more effectively. Without NorthPass, we wouldn't have a strong foundation for that training material.
NorthPass is highly capable with extreme responsiveness to its customers.
What do you like best about the product?
NorthPass' flexibility and capabilities in the field.
What do you dislike about the product?
There is nothing to dislike. NorthPass has exceeded expectations.
What problems is the product solving and how is that benefiting you?
NorthPass is developing a LMS for our online certification program and NorthPass has shown consistency in it's customer service.
Easy to setup, lots of options to enhance
What do you like best about the product?
The platform is built with customer education in mind, so it is easy to deploy to an external audience. They also have a comprehensive Salesforce integration, which allows us to combine learner data with customer data in the CRM.
What do you dislike about the product?
There are some limitations in the lesson types and types of quiz questions. The in-app analytics aren't terrific, but we're getting around that through SFDC integration.
What problems is the product solving and how is that benefiting you?
We needed a customer-facing platform that allowed us to surface our learning content in an easy-to-discover way, but also gave us options on who would see each course (i.e. gating).
Solid LMS with good customer service.
What do you like best about the product?
I like the customizations and analytics Skilljar provides. With the code snippets feature, I can usually suit the interface to fit our audience's needs. There are also good integrations with Credly and Salesforce.
What do you dislike about the product?
I wish that SCORM content could open in a new window and still be tracked. There are also some challenges with separating data across multiple domains. I would like to see these fixes prioritized.
What problems is the product solving and how is that benefiting you?
Skilljar is improving its analytics and is also offering more ways to customize and automate user interactions. The developer template database has grown and provides a lot of help with custom code.
Great tool for organizations at any level!
What do you like best about the product?
The user friendly platform that allows scalablity for many organizational needs for internal and external customer growth. Their product is designed for their customers and it shows in their product delivery and support around their customers' needs.
What do you dislike about the product?
Not much to say to dislike. Like all technology tools, there are learning curves around knowing how to utilize it to the full potential. They do have great learning modules on their tool and they make them accessible to all of their customers.
What problems is the product solving and how is that benefiting you?
Meeting the internal compliance needs for our company and allowing us to reach out customer's needs in a scalable and profitable way.
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