What do you like best about the product?

It has its roots in open source software
Its built on top of nginX - a world-renown reverse proxy
Its lightweight and expandable architecture - use only the modules (plugins) that you require
Its modular design is easy to understand and intuitive - learning curve is small.

What do you dislike about the product?

Out-of-the-box monitoring and observability support for which you need to buy their additional products.

What problems is the product solving and how is that benefiting you?

We didn't have any API management platform and gateway. We started exploring options of which Kong community edition api gateway turned out to the most suitable candidate because it was light-weight, modular, fast and most importantly inherently scalable. We eventually ended up procuring the enterprise version of Kong. We primarily use Kong as a facade layer on top of our APIs that are consumed by multiple internal applications as well as by some third-party systems on a limited scale. it serves as a unified gateway for policing and monitoring all the API calls. It helps us authenticate and authorize API clients, enforce custom policies and functions via the modular plugins feature. One of the stand-out features is its intuitive interface that does not require steep learning-curve.