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4-star reviews ( Show all reviews )

    StaffordHall

Cloud disaster recovery has protected critical workloads and reduces downtime after ransomware

  • December 22, 2025
  • Review provided by PeerSpot

What is our primary use case?

HPE Zerto Software's ability to do near-real-time replication means that many of our clients use it to know that their data can be brought up in another jurisdiction in the event of a disaster. I live in the Bahamas, so we are in a hurricane zone. Many clients appreciate the level of security and comfort of knowing that if something happens to the building, the data center gets destroyed, or there is no power or internet available on the island, we could bring that environment up in a completely different data center and it will operate in the exact same manner as if they had it activated on-premise. That is one of the biggest use cases for us for clients. We also have clients that are interested in having a level of protection, as well as testing different applications and real-life situations that may have occurred. HPE Zerto Software has a test environment that is just like the real environment, which gives them the comfort of being able to do a disaster recovery test during business hours without bringing down the entire environment.

HPE Zerto Software enables us to do disaster recovery in the cloud rather than in a physical data center. We use that as one of the ways that we hand the product off to the clients today. We provide them with a virtual data center for that environment to be backed up. The greatest part about HPE Zerto Software is that it is hypervisor-agnostic, which means any platform can be used, such as VMware, Hyper-V, or Azure. There are different options available for the HPE Zerto Software platform. Having the cloud-based option instead of having to have somebody with a physical workload is beneficial. Obviously there are places for persons to have a physical workload where it is completely dedicated and they are not interested in the public infrastructure, preferring more of a private deployment. However, for us, the majority of our customers are perfectly fine with using a cloud-based solution for their environment. They would get a virtual data center of their entire environment. It has been very effective for us and our clients, and it seems to be the faster way to get things going.

What is most valuable?

HPE Zerto Software's ability to do near-real-time replication means that many of our clients use it to know that their data can be brought up in another jurisdiction in the event of a disaster. I live in the Bahamas, so we are in a hurricane zone. Many clients appreciate the level of security and comfort of knowing that if something happens to the building, the data center gets destroyed, or there is no power or internet available on the island, we could bring that environment up in a completely different data center and it will operate in the exact same manner as if they had it activated on-premise. That is one of the biggest use cases for us for clients. We also have clients that are interested in having a level of protection, as well as testing different applications and real-life situations that may have occurred. HPE Zerto Software has a test environment that is just like the real environment, which gives them the comfort of being able to do a disaster recovery test during business hours without bringing down the entire environment.

One of the things that stands out for us with HPE Zerto Software is that it has a built-in tool for ransomware mitigation. It can actually let us know when somebody is trying to cryptically encrypt our data. HPE Zerto Software gives a tool that allows us to know that. Having immutable records or being able to go back just before an incident happened gives the customer the comfort of knowing that those files cannot be corrupted. We have restore points where we could go to that cannot be corrupted by ransomware or any attacks from a hacker because those are immutable.

What needs improvement?

Regarding user collaboration during the data migration process, it falls more or less on the IT side of things to ensure that the customer's experience is optimal. With HPE Zerto Software in a different environment, once things are set up correctly from a networking perspective, we can spin up almost anything in the environment to match what the customer's experience was inside their home environment. If they use a Cisco firewall or Palo Alto firewall, we could put a Palo Alto firewall in the disaster recovery site, which gives them the ability to use, for instance, VPN. If they connect via VPN, they can use that exact same VPN login information to get into their new environment that sits somewhere else. This cuts down the disruption time of how long it takes for someone to migrate a firewall physically, and we could kind of do a virtual option for that as well. HPE Zerto Software opens the door for more virtual options for clients who may not have the ability to do it physically.

As time goes on and new operating systems come out, HPE Zerto Software is releasing updates relatively often. What I find is that we are working in an environment where not every customer is updating every day to the latest version of, for instance, the latest hypervisor version or the latest operating system. The one thing that I would like to get improved is more legacy support for customers. Once we go past a certain version in HPE Zerto Software, it does not support certain versions. For us, many of our customer workloads are VMware based. VMware has a functionality where they do hardware versions and have their own sets of hardware versions. Many clients, once they update their environment, will update and create servers based on their brand new environment that is not necessarily supported by HPE Zerto Software right then. HPE Zerto Software, while being agnostic, will copy that data, but the hardware version for that new VM may not be supported. Because we use it in a cloud-based platform and we are doing multiple users, we cannot just upgrade one part of it because then it will affect all of these other customers. I am not sure what the right phrasing would be to describe what they need to do, but it would be more support of older systems as well as having a way to manage those persons that may be a little bit trigger-happy when it comes to updating, so we do not have to do updates across the whole entire board in order to just appease one client. We try our best to keep the client to the point where they do not do this type of thing, but we only could do so much.

For how long have I used the solution?

I have been working with HPE Zerto Software for about the last eight years.

Which solution did I use previously and why did I switch?

I have seen and been around certain applications such as Veeam. Veeam has a replication option, but I have never fully explored it. We bought into HPE Zerto Software, and it has always been HPE Zerto Software as our number one go-to for disaster recovery. I know that VMware has some built-in replication options as well, but we have really and truly stayed in the same lane of disaster recovery with HPE Zerto Software. We do not go too far away from that.

What's my experience with pricing, setup cost, and licensing?

From a pricing perspective, HPE Zerto Software is expensive in comparison to other products on the market, but I think it is an easier sell because it works so well and it is so easy to set up a demo to show someone how well it works. For us, whereas pricing may have been a concern at first, we allow clients to see how it works, and they realize that they no longer question the price. They are literally just asking how they could get HPE Zerto Software to be their product. They look at the benefits of it.

Which other solutions did I evaluate?

I have seen and been around certain applications such as Veeam. Veeam has a replication option, but I have never fully explored it. We bought into HPE Zerto Software, and it has always been HPE Zerto Software as our number one go-to for disaster recovery. I know that VMware has some built-in replication options as well, but we have really and truly stayed in the same lane of disaster recovery with HPE Zerto Software. We do not go too far away from that.

What other advice do I have?

HPE Zerto Software is one of the products we usually call the Ferrari of disaster recovery. It is a very refined product with many built-in fail-safes that allow us to control it. HPE Zerto Virtual Manager provides independent logins, and we can trigger disaster recovery directly from that tool. All of the data is being stored and being taken into a different environment. We do not have live to live replication, but we have near-real-time replication. Because we have near-real-time replication, we have a bit of a buffer in the event of an incident. Blocking and keeping out unwanted access is federated through our Active Directory environment so that only authorized users can have access to it. We could do independent access directly to it as well. There are many ways that we could safeguard against unwanted attacks. Because the data is stored in the way it is, we cannot necessarily go back and touch one of those checkpoints or do any attacks embedded in those checkpoints. HPE Zerto Software has a built-in tool and mechanism for letting us know if somebody is trying to do encryption. It constantly checks for encryption. Those are the ways we see how they protect us from unwanted attacks.

I use HPE Zerto Software to protect VMs. I consider anything that is set up for disaster recovery as a protection. When we use HPE Zerto Software for workloads, we use it internally as well. We use it to ensure that if something happens, we have the availability of bringing up the environment within seconds before a disaster occurs. That is how we protect our workloads by having the ability to pull that workload back up in the event of a failure.

Migrating data with HPE Zerto Software is not difficult at all. It is essentially the same way that we process things to set up for a disaster recovery solution for a client. It is the same way we use it to do the migration option. We are essentially copying all that data over. HPE Zerto Software does an initial sync, which is the initial copy of the entire environment over to the new site. Once that is completed, it does changes. Incremental changes are constantly being updated to that journal. Once we have done a gigantic move of data over and are doing those changes, we could actually say we are not ready to switch over yet, but we have the ability to make sure that when we do switch over and migrate, we have the latest version of whatever we are migrating to. This gives that customer the ability to not have to lose data because we had the initial backup and of course, business does not stop. We are always doing things, always making sales, and always saving files. It just helps with that whole experience for the client so that whenever they are ready, they could have almost the last time that someone saved the file available to them in this new location.

We have had an actual client that was hit by a ransomware attack on their local on-premise services, and we were able to restore to a version before that actual attack had happened. One of the things that we try to remember and push to clients is that our journal history does take up space. Every journal spot takes up a certain amount of data. We have to be mindful of when we are mapping out and figuring out the size of the environment that we are bringing over to ensure we have enough in there for a good bit of journal history so that if we do not realize we get hit from a ransomware attack until three days later, we want to be able to try and go back to before it happened. We want to make sure that we have enough journal history points so we could avoid having to be in that environment. The good thing about HPE Zerto Software is that it notifies us when that happens or if there is an encryption thing happening at that time. It will actually let us know. That is definitely one of the highlights for me as well. The encryption notification that something is happening in our environment helps cut down on the guessing game.

HPE Zerto Software saves hours because once we have been hit by a ransomware attack or some form of hack or anything like that, we are scrambling to find out how it happened, where it happened, and what all is affected. Having the ability to say our operations did not go down for two hours but went down for thirty minutes and we are back up and running is a selling point for the client. When they see that type of flexibility, it helps us sell HPE Zerto Software. We do not really have to do too much talking at that point. We are able to get that feedback from the clients and say we were able to be down for only a few hours or maybe a few minutes. When I say down, I mean in their personal on-premise infrastructure because they were unaware of what was happening. But once they found out what was happening, they were able to restore to a point, and the fact that they were up and running is what sets us apart or at least sets HPE Zerto Software apart from other applications. The ability to turn around so quickly is what saves us the most with HPE Zerto Software.

HPE Zerto Software helps to reduce the disaster recovery testing time for our clients. The testing function for disaster recovery within HPE Zerto Software changes the game for the majority of our clients because we could now do a full disaster recovery test in a test environment as if we were doing it in a real-life failover scenario. Because we could do that, we are not limited to only doing this on a weekend. We could do this in the middle of our operation day, and no one is affected. We could test programs, test applications, and test the way that they communicate with each other, ensuring that this happens, that this server comes up first. If we have a priority of how servers load up, we could test all of that. We realize that where back in the day people never did disaster recovery tests (they just had the software and it sat there), we find out that people are actually more functionally testing their disaster recovery. They are actually seeing what happens when they set up a new application because the disruption time is so low. Nothing really prepares you for a true disaster recovery test than an actual true live disaster recovery test. The fact that we could see what happens in a test environment as opposed to the live environment is valuable.

HPE Zerto Software has reduced the staff involved in the data recovery situations. I think it is like a double-edged sword, at least for when we are in IT. Usually we want something that is easy to manage, something that does not require a bunch of hands involved in order to have something done. HPE Zerto Software is that tool. However, because it is that tool, it could affect us as well. If test failover and failovers are that easy, then maybe we do not need six people inside the IT department. It is a really good product, and the ability to operate with that level of ease is remarkable. It is all GUI-based. The client just goes and logs into a portal and could see all of the VMs. Everything is laid out pretty simply. Once we give a client a walkthrough once, they have it and they kind of take it on themselves and do what they have to do. Because it is so easy, it is just clicks as opposed to a ton of work to get this level of disaster recovery done.

The biggest thing to consider is what your requirements are for disaster recovery. If your requirement for disaster recovery is to have little tolerance for loss, if you do not have the ability to say that if this happens, you really do not know where to turn, then HPE Zerto Software is the product for us. It has really fast replication and is really connected. Because it is agnostic, we could have more than one type of environment in it. It is definitely one of the best applications I have ever used. I really see this use case for everyone, but obviously not everyone could necessarily afford a product like HPE Zerto Software. Usually, medium to large enterprises would be the persons that would go forward for this type of application just because of costs. But other than that, I would recommend it for everyone if it was my decision. This review gives HPE Zerto Software a rating of nine out of ten.


    Trinath K

Enhancements in recovery processes and operational efficiency achieved

  • July 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use HPE Zerto Software for planning disaster recovery and for provisioning the CIs, especially during the exercise phase. We use HPE Zerto Software to protect VMs in our environment. Regarding HPE Zerto Software for disaster recovery, minor challenges exist, but it meets the requirement at approximately 80%. We do not look into HPE Zerto Software for incident downtimes; we only use it for crisis situations. HPE Zerto Software is saving time, especially with RTOs and RPOs being reduced for business-level applications, which has brought down recovery time. Most often, support issues are handled internally; if we require anything, we raise a case, and the operational team follows up.

What is most valuable?

One advantage of HPE Zerto Software is that it helps in provisioning, becomes easy, much faster, and it also stores historical information. It's good; I won't say it's excellent, but it's meeting some requirements, though for other requirements, I have to rely on other software as well.

There has been a significant impact from using HPE Zerto Software because our provisioning times have reduced drastically. The time to complete the exercises has come down, and we were able to identify and cross-check the RTO and RPO values as well. Using HPE Zerto Software has helped us in reducing the RTO and RPO values.

Overall, it still requires reliance on other software for manual work such as cross-checking and validations, which takes additional time, but the runbook execution is quicker. The 20% challenges relate to reliance on other software for cross-checking the logs. After implementation, the recovery times have improved by approximately 50% to 60%.

What needs improvement?

The main improvements needed are related to historical data comparison and analytics, and the challenges involve reliance on other software and cross-checking logs. If we could have an end-to-end DR solution in one environment, it would be much easier without relying on multiple tools. The biggest area for improvement in HPE Zerto Software is probably in historical data comparison and enhanced analytics. Future features should reduce reliance on cross-checking logs and other solutions.

For how long have I used the solution?

I have been using HPE Zerto Software for three years now.

What do I think about the stability of the solution?

I find HPE Zerto Software relatively stable.

What do I think about the scalability of the solution?

HPE Zerto Software is also scalable.

How are customer service and support?

I haven't checked the technical support part for HPE Zerto Software; I need to talk to my team about it. Most often, support issues are handled internally; if we require anything, we raise a case, and the operational team follows up.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Regarding ease of use and recovery speed, I recall IBM being used previously, but I wasn't there then, so I didn't get a chance to compare HPE Zerto Software with that. I think HPE Zerto Software was better compared to IBM, as the RTOs and RPOs are improving continuously, with the ability to execute exercises becoming quicker.

Which other solutions did I evaluate?

I haven't looked into options apart from HPE Zerto Software yet, but before the license renewal, we shall start that activity within six months. We typically refer to Gartner's quadrant to identify market leaders for comparison, focusing on the leaders part. There are no specific security examples that made me decide to switch solutions; my main concerns are around costing and compatibility with different environments.

Currently, our team has implemented another solution because HPE Zerto Software couldn't be expanded to that environment, so capability is a restricting factor. A unified solution would be a good bet for future comparisons.

What other advice do I have?

HPE Zerto Software helps in provisioning, making it easy and faster, and it also stores historical information. It's good but not excellent, as it meets some requirements while requiring other software for additional functionalities. I use a solution for disaster recovery in the cloud, but that's specific to the cloud environment. I don't get into the pricing layer for HPE Zerto Software and haven't gathered much information from the vendor. I would rate HPE Zerto Software as 8 out of 10.


    Steve Adams

Automated failover facilitates rapid recovery between data centers

  • June 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for using the HPE Zerto Software is disaster recovery.

How has it helped my organization?

The ability to fail workloads over between data centers has benefited my organization significantly. HPE Zerto Software's continuous data replication is very important to my organization.

What is most valuable?

The features I appreciate the most about HPE Zerto Software are the automated failover and orchestration, and then the journal for point-in-time recovery.

I don't use HPE Zerto Software directly; it's used by my team, however, they're very complimentary of it.

It's easy to use and does what it says.

HPE Zerto Software has impacted my RTOs or RPOs, and the recovery speed has improved significantly compared to other disaster recovery solutions I've used; it's been really good. An example is that our snapshots were only every 15 minutes, but with HPE Zerto Software replication, our recovery times are in seconds, not minutes.

The solution has helped to reduce my organization's DR testing. I do not know by how much. We haven't reallocated the time saved to other tasks; it just allows us to do more DR testing and recovery, enabling us to go faster in that space.

I am currently using a cyber vault solution for immutable data copies to ensure recovery from a cyberattack. We have multiple solutions: we use Commvault, Cloud MRR, and we also use safe mode on all of our pure storage. When considering a cyber vault solution, cost is probably the most important factor first, and then simplicity to implement.


What needs improvement?

To improve HPE Zerto Software, I would suggest that the upgrade process is a little bit average and challenging at the moment, rather than necessarily adding features.

For how long have I used the solution?

I have been using the HPE Zerto Software for two and a half years.

What do I think about the stability of the solution?

I assess the stability and reliability of HPE Zerto Software as being fine. I only had one small issue a while ago, and that was fixed eventually; it was just one small issue. It didn't cause an outage.

What do I think about the scalability of the solution?

To date, HPE Zerto Software has scaled fine for the growing needs of my organization. I have expanded usage. The expansion process was very smooth.

How are customer service and support?

I evaluate the technical support for HPE Zerto Software as okay, about average. On a scale of one to ten for technical support/customer service, I would give them a seven.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, I was using another solution that addresses similar needs: storage replication. The factor that led me to consider a change was capability.

How was the initial setup?

We didn't really go through an evaluation process, so I can't elaborate on what stood out in that regard.

What about the implementation team?

We used a partner to support us, and it took us a while to get it working. Now it's embedded and it's working.

What was our ROI?

I have not seen a return on investment with HPE Zerto Software, and nothing specific comes to mind.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, setup costs, and licensing has been fine.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, I considered just standard backup solutions.

What other advice do I have?

My advice to another organization considering using HPE Zerto Software is to go for it.

Overall, I would rate HPE Zerto Software a nine out of ten.


    Mark Munson

Deploys disaster recovery quickly and improves recovery speed while reducing testing time

  • June 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use cases for HPE Zerto Software are disaster recovery and replication.

What is most valuable?

The features of HPE Zerto Software that I enjoy the most are the ease of setting up the protection groups and the ease of doing testing, such as failover tests.

The near-synchronous replication is crucial as we don't want any data loss, which is critical.

The quick setup of disaster recovery environments helps streamline our DR testing.

HPE Zerto Software has reduced both my RTOs and RPOs. Its recovery speed is much faster than other disaster recovery solutions and much easier to use. I can recover one of our tier zero SQL servers and have it up and running in under ten minutes. If I were using one of our backup products, that would take hours.

It has helped to reduce the time it takes for our organization's DR testing, reducing it by days. The big benefit is that I can set up that environment and people can test, but if something happened and we needed to redeploy that environment, it's very quick and easy. It has reduced the overall time for the DR testing, including the testing process to make sure the applications are working.

HPE Zerto Software, as far as the replication, had near-synchronous replication, which made our RPOs better. It was easier to use, easier to recover from, so it was far superior for that purpose. Prior to adopting HPE Zerto Software, we were using our backup system to test DR.

What needs improvement?

I don't have any recommendations regarding how HPE Zerto Software can be improved or what additional features should be included in the next release.

For how long have I used the solution?

I have been using HPE Zerto Software for a year and a half, about 18 months.

What do I think about the stability of the solution?

I have experienced issues with downtime, crashes, and performance with HPE Zerto Software. When we first deployed it, we were replicating to AVS, and we've done DR tests where we've left that test environment running for a significant period and had issues with the amount of storage space it was using. Sometimes the VMs become unstable when they're running too long.

What do I think about the scalability of the solution?

HPE Zerto Software scales well with the growing needs of my organization because we haven't had any issues there.

How are customer service and support?

I would evaluate customer service and technical support for HPE Zerto Software as good. Any case I've opened, they've been very responsive. I would give them a ten out of ten. They're very responsive and knowledgeable. They've helped me with all my issues.

How would you rate customer service and support?

Positive

How was the initial setup?

I found the deployment to be easy.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup costs, and licensing for HPE Zerto Software was great. It was not overly expensive, and deployment was easy.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, I considered Rubrik, which has orchestrated recovery plans, and we've tried using those. HPE Zerto Software was much easier to use.

What other advice do I have?

The solution has not helped to reduce downtime in any situations.

The advice I would give to other organizations considering HPE Zerto Software is to do it. If you need a good recovery product, HPE Zerto Software is fantastic.

I rate HPE Zerto Software a nine out of ten.


    reviewer2730009

Facilitates seamless disaster recovery simulations and rapid application migrations

  • June 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use cases for HPE Zerto Software involve active-passive application setups since I can't do an active-active; we do a standby and use Zerto to replicate that across to an alternate data center to practice as a DR.

I practice it to migrate to new IPs as needed and things like that. I haven't experienced any ransomware issues yet, so I haven't had to use HPE Zerto Software in a data recovery situation. It wasn't applicable for our exercises against the CrowdStrike failure that impacted the entire world, however, we recovered from that in different ways. The only time we've actually had to use this as a DR event was during practice; we haven't had to use it as active DR since we have active-active solutions that rely on global traffic managers.

The data is already in place; they just open up to see it in a different environment. So we haven't had to use it as DR, but in our DR practice, it has been working very effectively.

How has it helped my organization?

An example of how the replication feature has benefited my organization is when we were migrating from a legacy stack of hardware to a new stack using HPE Zerto Software. We were able to move hundreds of VMs at a time during a change window because the replication had already moved the data there; we just needed to cut over the active workload. It was as simple as turning it off, migrating, and turning it back on in a new space, which enabled us to run 200 plus applications in each change window during our migration from a 16-month deployment down to a three-month deployment.

What is most valuable?

The most valuable aspect of HPE Zerto Software is that it solves an impossible solution that VMware did not. We previously used a storage-based replication tool and coordinated with SRM for the cutover. That storage tool was no longer available when we started using VSAN. We no longer have a Fibre Channel system in the mix and were used to getting kind of DVR level, rolling it back to a millisecond to write-by-write level of recovery. VMware didn't have that available to us in vSphere replication, leaving us with a 10-minute choice while we needed sub-one minute. Zerto provides us with a seven-to-eight-second RTO and which allows us to meet the needs of our application teams with very sensitive applications.

The feature I appreciate the most about HPE Zerto Software is its fantastic replication and advanced problem-solving capabilities. We use it for both migration and DR.

It's easy to use; my POC took half a day to set up.

Zerto's near synchronous replication works very, very well.

What needs improvement?

I hesitate to offer improvements for HPE Zerto Software since I appreciate it so much; the user interface is good, and the actual data under the hood is good. It keeps working, it's fast.

However, it could benefit from tighter integration with VMware. They have a head start on proving that the new version will work. When cybersecurity events happen and we have a new release that we need to deploy quickly, they have a 90-day window to remediate that, but I need to deploy it before them, and I can't.

For how long have I used the solution?

I've been using HPE Zerto Software for about two years.

What do I think about the stability of the solution?

I assess the stability and reliability of HPE Zerto Software as 100%.

What do I think about the scalability of the solution?

HPE Zerto Software has been able to scale with our growing needs, and I've been happy with how it's been scaling; it's been smooth. The scaling has been smooth and satisfactory.

How are customer service and support?

Customer support has always responded well when we have a problem, although that has gotten a little bit less since HPE purchased it. It was a bit better when it was Zerto before the acquisition; we get into the main queue more often now, but we can escalate very quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, I used a combination solution with vSphere Replication and SRM alongside a Fibre Channel solution from EMC called the Virtual Replication Appliance. It had really good RTO, which we were trying to match with our new infrastructure, and the only solution we found to meet that need was HPE Zerto Software.

How was the initial setup?

I would describe my experience with the deployment of HPE Zerto Software as very smooth and very easy.

What was our ROI?

It's hard to say if I've seen a return on investment; we haven't had anything break yet, so quantifying a return on investment for insurance is quite difficult. We have a solution that's ready to play, and we hope we never have to use it, similar to buying insurance on a house—you don't want to find out if it truly has to pay.

What's my experience with pricing, setup cost, and licensing?

The setup cost for HPE Zerto Software was very favorable, and pricing wasn't much of an issue since it was the only choice available.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, the only other solution we considered was vSphere Replication with SRM; that was the only one that fit into our environment, and I don't care what its new name is since we're not using it.

What other advice do I have?

Having a solid solution like HPE Zerto Software means we can effectively solve our DR problem. We can't reduce our DR testing since all our vital apps do it twice a year, and the less vital ones do it once a year.

I am currently using a Cyber Vault solution or immutable data copies to ensure recovery from a cyber threat, integrated with the backup solution we have today, which is a Cohesity product they call Fort Knox. The approach for that is in the storage department's domain, and I leave them to do their own business.

The most important capabilities for me when choosing a Cyber Vault solution would again be continuity, even though this is outside my scope.

HPE Zerto Software hasn't yet reduced our downtime in any situation; we haven't had an event where it would be helpful. We've built in suspenders kind of things. We are managed service providers and use HPE Zerto Software on-prem with a private setup. We're not using any cloud providers for that; we have a cloud-at-customer solution.

Overall, I assess HPE Zerto Software as a product and would give it about a nine out of ten.


    reviewer2729970

Continuous data protection and rapid recovery improve disaster recovery processes significantly

  • June 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use cases for the HPE Zerto Software are VMware, to do DR to the cloud.

How has it helped my organization?

We wanted less time for recovery, which this solution provided.

Luckily, we haven't had a disaster yet, however, during our DR tests. It provides us with peace of mind.

What is most valuable?

The features of HPE Zerto Software that I appreciate the most are the continuous data protection and the ability to test.

The continuous replication has been very important to our company.

HPE Zerto Software has positively impacted my RTOs and RPOs. With the old software, we were talking a few hours to maybe a couple of days to recover a server, whereas with HPE Zerto Software, it's just a matter of minutes.

The solution has significantly helped to reduce my organization's DR testing. Our full DR test has been reduced to a couple of hours instead of a few days. The actual test in HPE Zerto Software itself is just a matter of six, seven hours.

My organization wanted near-real-time backup and recovery by implementing the HPE Zerto Software. A lot of that saved time has been allocated to value-add tasks; it's been great. We've been able to do other things.

What needs improvement?

The HPE Zerto Software can be improved with more visibility. It's really hard to find out what stores and what drives I'm using, and then to translate that over to the cloud solution.

For how long have I used the solution?

I have been using the HPE Zerto Software for about a year and a half now.

What do I think about the stability of the solution?

I assess the stability and reliability of HPE Zerto Software as excellent. We have not had any issues with the solution at all.

What do I think about the scalability of the solution?

HPE Zerto Software scales really with the growing needs of my organization. I've just moved to different clusters of VMs.

How are customer service and support?

I evaluate my customer service and technical support experience as great. On a scale from one being the worst to ten being the best, I would rate my customer service/technical support as a ten out of ten. They've been great.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to adopting the HPE Zerto Software, I was using another solution to address similar needs, and it was mainly for performance. The RTO and RPO for our critical systems were just too long with the other solutions.

How was the initial setup?

I would describe my experience with deploying HPE Zerto Software as positive. The install went smoothly. I didn't really need support at all.

What was our ROI?

I have seen a return on investment with HPE Zerto Software.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, setup cost, and licensing of the HPE Zerto Software was positive. We were one of the lucky ones who got it before the price hikes, so it was a pretty good price. It costs a lot more now.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, I considered using Veeam. We're still using it for our backups, but for DR, it just wasn't cutting it.

What other advice do I have?

The capability that is most important when choosing my Cyber Vault solution is the ability to be completely air-gapped from your network. It would probably have taken a couple of hours to a few days for me to recover with a different solution that I have used. The solution has not helped me reduce downtime in any situation before I had HPE Zerto Software.

I am currently using a Cyber Vault solution or immutable data copies to ensure recovery from cyber threats.

My advice to another organization that's considering the HPE Zerto Software is to do it without a second thought.

On a scale of one to ten, I rate the HPE Zerto Software a nine.


    reviewer2729547

Continuous backup capabilities and peace of mind through effective data protection against ransomware

  • June 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use cases for HPE Zerto Software are to replicate the VM machines to a disaster recovery center and for disaster recovery scenarios.

How has it helped my organization?

While I cannot provide a specific example where these features helped my organization since we haven't had a real recovery scenario, it provides peace of mind knowing our data is protected and we can always return to previous checkpoints.

What is most valuable?

The features of HPE Zerto Software that I value most are its continuous backup capabilities, its effectiveness against ransomware, and the ability to return to any checkpoint in the past. That is probably the best feature. My impressions of HPE Zerto Software's near-synchronous replication are that it provides numerous checkpoints with the ability to go back, which I think is the most important feature.

What needs improvement?

We encountered some issues with HPE Zerto Software.

The main concern involves the Delta Sync that triggers when changing the recovery direction. For large virtual machines of several terabytes, this process can take considerable time. As a bank, we are required by regulators to run regular DRC scenario testing for one week from the DRC site.

When changing replication, the Delta Sync takes approximately six hours for six terabyte virtual machines. During this time, the virtual machine is inaccessible. If another major issue arose requiring us to return to the PDC, we would have to wait six hours for the Delta Sync to complete, which would result in a test failure. This represents our biggest challenge.

For how long have I used the solution?

I have been using HPE Zerto Software for approximately one and a half years.

What do I think about the stability of the solution?

Regarding the stability and reliability of HPE Zerto Software, there are occasional warnings and sometimes replication stops for various reasons. However, overall, it is stable and reliable. I would rate it eight points out of ten.

How are customer service and support?

The customer support for HPE Zerto Software is very good. I have opened several cases, and their responses were consistently quick. In most instances, we resolved the issue or they provided proper guidance on how to proceed.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before implementing HPE Zerto Software, we used SRM, the VMware solution. We also considered building all machines in the DRC as alternatives. However, we abandoned this design as it would have created more complications, requiring the application team to release applications on both sides.

Our organization implemented HPE Zerto Software to address the challenge of maintaining a functional disaster recovery scenario. Prior to HPE Zerto Software, we used VMware, but due to VMware's license policy changes, we anticipated significantly higher costs for future license renewals.

How was the initial setup?

The solution's ease of use with HPE Zerto Software is exceptional. Compared to SRM, it is much more intuitive. The setup process took only a few hours to complete everything. The recovery process is also very straightforward, requiring just a few clicks.

What's my experience with pricing, setup cost, and licensing?

Regarding pricing, setup costs, and licensing for HPE Zerto Software, I do not have information about the prices.

What other advice do I have?

We haven't experienced any real recovery scenarios yet, and our testing showed similar recovery times between SRM and HPE Zerto Software. I am currently not using a Cyber Vault solution.

Overall, I would rate HPE Zerto Software eight out of ten.


    reviewer2729511

Exceptional reliability and robust failover strategy ensure rapid recovery

  • June 24, 2025
  • Review provided by PeerSpot

What is our primary use case?

At the time, we were using HPE Zerto Software for failover of our VMware environment.

How has it helped my organization?

The failover features improved our organization by allowing us the capabilities to fail over.

What is most valuable?

The most valuable feature of HPE Zerto Software was its failover capabilities. The failover capabilities were the most valuable feature because, in the event of a disaster, we'd be able to power everything up on the other side.

The aspect of HPE Zerto Software that I liked most was just that capability when you didn't have a hardware platform to perform these functions, you had a software platform to do it.

My impressions of HPE Zerto Software's near-synchronous replication were good; I could see where it was a little bit better, especially on the testing side of the synchronization. Near-synchronous replication is crucial to my organization due to the uptime requirements of some critical environments.

HPE Zerto Software did save me time in data recovery situations due to ransomware or other causes. You can't put a dollar figure on it; we never ran into any ransomware or other circumstance, but in the event that it did, it would probably save us about 80% of the time necessary to stand it back up.

HPE Zerto Software has helped to reduce downtime in various situations. I can't put a number on how much downtime was reduced, but when it came to patching and updating environments, I was able to transfer everything from one side to the other and update that environment.

Overall, HPE Zerto Software impacted my RTOs and RPOs positively; for an environment where I did not have hardware, it ran really to perform those functions.

What needs improvement?

That could be an area where HPE Zerto Software could improve; it could be easier to use. The setup and maintenance of it moving forward is where I had a lot of issues.

When I compare it to hardware that can also do the same thing, it lacks its luster for the simple reason that the hardware is built to do it.HPE Zerto Software didn't help to reduce my organization's DR testing; I was shocked by it since whenever I actually performed the DR test, it took my environments down.

For how long have I used the solution?

We have been using HPE Zerto Software for about six years, maybe even longer, before we turned it off.

What do I think about the stability of the solution?

The stability and reliability of HPE Zerto Software was very reliable; I would give it a nine out of ten.

What do I think about the scalability of the solution?

At that time, HPE Zerto Software scaled pretty with the growing needs of my organization; it was very easy to buy the license packs to perform that, although I had to buy it in a 25-license pack when I only needed one at that point.

How are customer service and support?

The support that I received from HPE Zerto Software was very helpful during those times; I'd give them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, I was not using another solution addressing similar needs.

How was the initial setup?

The deployment was a little cumbersome. That said, once you understood it and the functionality of it, it was easy to move it throughout.

What was our ROI?

We did see a return on investment from HPE Zerto Software; it was probably two to one.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, licensing, and setup cost of HPE Zerto Software was fair for what functions it performs.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, I considered just VMware's Recovery Manager itself, and we found that this product was superior to that.

What other advice do I have?

We are using a different product now.

On a scale of one to ten, I would rate HPE Zerto Software in the nine category for a software recovery platform.


    reviewer2729502

Enables near-instantaneous replication and offers powerful analytics for streamlined global management

  • June 24, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use cases for HPE Zerto Software are business continuity and disaster recovery.

What is most valuable?

The features of HPE Zerto Software that I appreciate the most include its core function, where I can replicate near instantaneously, which guarantees that I have X RTO, Y RPO, and that actually works. 

The core functionality is what's beautiful about it.

HPE Zerto Software Analytics enables me to see my entire global real estate from one SaaS portal—that's powerful. We are still less than a year into using HPE Zerto Software, currently in the deployment phase, with the plan to have a unified global deployment. It will be a cookie-cutter template for every single site, where based on the application's criticality, that type of provisioning is determined. HPE Zerto Software would automatically inherit the workload, protect it, and create a DR for it. 

HPE Zerto Software also works based off of tags, in an automatic fashion, saving a lot of time for my engineers where they don't have to babysit a tool, as it automatically takes care of itself.

HPE Zerto Software's recovery speed to other disaster recovery solutions shows that it's superior. The native technology is stream-based replication, instantaneous replication, whereas the other technologies I've used in the past are purely snapshot-based, which impact the production. HPE Zerto Software is transparent, as the production is not impacted, and it's a live write to a destination.

My impression of HPE Zerto Software's near-synchronous replication is that it's a great technology, and that's what we're really counting on for the DR teams.

We're still in the process of reducing our organization's DR testing. We anticipate that, since, it doesn't impact production, we should be able to test more frequently on the DR side.

What needs improvement?

An improvement I would like to see in HPE Zerto Software is the ability to start protecting bare-metal configurations, as today it only handles virtualized workloads. I would love to see some progress in bare-metal protection. Several bare-metal use cases also need similar RTO, RPO, and business criticality thinking, which would be fantastic if HPE Zerto Software ventures into the bare-metal space.

For how long have I used the solution?

I have been using HPE Zerto Software for less than a year.

What do I think about the stability of the solution?

We haven't had any challenges so far, so it's pretty robust. There have been no downtime, crashes, or performance issues with HPE Zerto Software.

What do I think about the scalability of the solution?

HPE Zerto Software scales with the growing needs of my organization, as the licensing model is pretty good, and I'm happy with what I have, leveraging economies of scale through my team, making it positioned for us to match our scaling and buy more licenses as we grow.

How are customer service and support?

I evaluate the customer service and technical support for HPE Zerto Software as satisfactory. We have a virtual TAM with a lot of experience in the space, and we have frequent meetings with the technology team, plus the customer support is also very responsive.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, I was using another solution to address similar needs, specifically RecoverPoint for VMs and VMware Live Recovery, which I plan to replace. I'm also familiar with Rubrik.

The factors that led me to consider a change were the core architecture, where one solution utilized snapshot-based replication while another used stream-based replication, and HPE Zerto Software's approach is more effective than snapshot-based replication.

How was the initial setup?

The way its architecture is formatted, deployment is fairly easy for us to get started. We can get set up and be production-ready very fast.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup, costs, and licensing for HPE Zerto Software was pretty good and in line with what I expected.

Which other solutions did I evaluate?

Before HPE Zerto Software, I considered other solutions such as RecoverPoint for VMs, VMware Cloud on AWS with the VMLR tool, and a few other industry-standard options, mostly snapshot-based, and a few replication-based, but HPE Zerto Software was the better of all of them. What stood out with HPE Zerto Software is that when making a purchase, it's a combination of great technology and the price matching my expectations, so HPE Zerto Software fit the bill in both cases, which is why I went ahead and purchased it.

What other advice do I have?

Regarding expanded usage of HPE Zerto Software, it's too soon to tell if we will, as we've been using it for less than a year. 

I rate HPE Zerto Software overall as eight out of ten. 

I won't advise other organizations since everyone has to evaluate their own footprints to understand what's the right fit for them. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Larry Owen

Efficient replication ensures swift data recovery for mission-critical servers

  • June 24, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for HPE Zerto Software is the replication of mission-critical servers.

How has it helped my organization?

My organization was trying to solve the challenge of a day loss of data by implementing HPE Zerto Software. Zerto features benefit my organization, since, in case I lose a major server, I can bring it back to life in a matter of 30 minutes to an hour instead of days.

What is most valuable?

The features of HPE Zerto Software that I appreciate most are that it's straightforward, and the console is clear, allowing me to assign it to my staff members who can generally tell the health of the Zerto implementation.

It's easy to use once the setup is done. The updates have become easier over time.

My impressions of HPE Zerto Software's near-synchronous replication are that it works effectively. Near-synchronous replication is extremely important to my organization as I work for a healthcare organization, so we have to keep up-to-the-minute health records; if a provider were documenting a visit and we lost that information, that would be a patient safety issue.

The solution has saved me time in data recovery situations due to a corrupt server, as I used HPE Zerto Software to do the restoration.

I've had a server get corrupt and I used Zerto to do the restoration. It only took a couple of hours. It gives us almost real-time recovery.

It's reduced downtime. I was able to avoid losing a full day of data. The amount of loss and downtime would have been significant.

We've been able to reduce DR testing. If I run a snapshot and I know Zerto's working, I can just pass forward.

What needs improvement?

To improve HPE Zerto Software, it would be helpful to make it more affordable. In the next release, I would like to see additional interfaces with HPE, as I talked to HPE about some storage solutions and know there is something in the works possibly between HPE Zerto Software and HPE that would make my life easier.

For how long have I used the solution?

I have been using HPE Zerto Software for about five years.

What do I think about the stability of the solution?

As long as I don't try to replicate a cluster, I haven't experienced any downtime, crashes, or performance issues; it works fine.

How are customer service and support?

I would evaluate customer service and technical support as better than average.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before selecting HPE Zerto Software, we were considering VMware Site Replication Manager, but it didn't work as effectively. Prior to adopting HPE Zerto Software, we tried using our Veeam software for some replication, but it was snapshot-based, which caused performance issues while HPE Zerto Software doesn't do that.

How was the initial setup?

I would describe my experience with deploying HPE Zerto Software as positive.

What was our ROI?

I have seen a return on investment with HPE Zerto Software.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing was that it was really expensive.

What other advice do I have?

If you have mission-critical servers that you need to replicate, HPE Zerto Software is probably the best way to go.

We're currently using a Cyber Vault solution to ensure recovery from a cyber threat. We're using an air gap solution using Veeam right now.

I rate HPE Zerto Software ten out of ten.