What do you like best about the product?

As a mobile application developer and user activity analyst at AllEvents, I can confidently say that CleverTap is one of the best solutions for user engagement and business growth. The push notification and analytics features are my favorites.

Using CleverTap, I was able to implement feature-rich push notifications within my application. I could easily add custom sounds, icons, deep links, and more. CleverTap also provides well-prepared documentation that explains the entire integration process, which made my job unbelievably easy. The CleverTap dashboard for sending notifications is clean, minimal, and aesthetically pleasing with a soothing light theme. It’s very easy for us to send and schedule notifications targeting individual users or groups of users with specific interests. There are tons of options we can include in a notification, such as custom icons, sounds, deep link URLs, images, texts, and more.

My second favorite feature is the analytics. Integrating it into the app was also straightforward, thanks to CleverTap's excellent documentation. CleverTap enabled me to effortlessly track all user activities within the application. I could also view graphs showing user engagement for each feature in the app. The dashboard and overall user experience are perfect.

Additionally, if we ever have any questions or run into issues, CleverTap’s customer support is outstanding. Since implementing CleverTap, the frequency of users engaging with our app has increased by around 50%, thanks to push notifications and our ability to evaluate the data provided by CleverTap analytics.

What do you dislike about the product?

When I try to send notifications to users, I occasionally encounter an error called "Chrome: failed." This minor issue has cost me valuable time.

Additionally, when attempting to send a notification targeting a single user, I see multiple "Send Push" options in the table, but only one of them actually works. This can be confusing and inefficient.

What problems is the product solving and how is that benefiting you?

CleverTap is solving key problems like user engagement, retention, and behavior tracking and all in one platform.

For us at AllEvents, it’s been a game-changer. We can easily send personalized push notifications, re-engage users, and make data-driven decisions with the help of their powerful analytics.
The clean dashboard, smart segmentation, and excellent support make it an essential tool in our growth strategy.

We always want out users of AllEvents engaged with best Events and happenings curated for them. For making this all possible, Clevertap is the best finding of ours.