What do you like best about the product?

The thing I liked the most is the pricing and policies that is based on the user activities. So, it means your are actually protecting our data. Which is also a drawback sometimes because we don't need all the security every time but should be enabled.

What do you dislike about the product?

I didn't face any issues but, your high end security level. that is enabling everything even if we don't use it all the time leads to slowing system and delays tasks, especially for low end systems.

What problems is the product solving and how is that benefiting you?

Palo Alto Networks Next-Generation Firewalls are solving a lot of problems related to visibility and control over our network traffic. Before using them we had a tough time identifying what applications were being used and blocking unwanted traffic. With the App-ID feature we can now see and control apps no matter what port or protocol they're using. This has helped us reduce shadow IT and apply more accurate security policies. Another big issue was dealing with threats and malware, the integration with WildFire really helps by detecting and stopping threats in real time before they spread across the network. We also benefit from the User-ID feature which ties traffic to specific users not just IP addresses making auditing and policy enforcement a lot more precise. Overall it has made our network more secure and easier to manage even if the setup was a bit tricky in the beginning.