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Reviews from AWS customer

3 AWS reviews
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External reviews

82 reviews
from and

External reviews are not included in the AWS star rating for the product.


    reviewer2185626

Great user behavior analytics feature; easy to integrate and collect data from other solutions

  • May 17, 2023
  • Review provided by PeerSpot

What is our primary use case?

We are distributors and sell this product to our customers. I'm a security consultant. 

What is most valuable?

The features for user behavior analytics and the rules for attack review are valuable. I also like the honeypot feature. It's easy to integrate and collect data from other solutions. 

What needs improvement?

I'd like to see a better ability to customize the check within the console. Rules can be customized better if the integration is improved. They now have integration with CrowdStrike so maybe they could have some kind of integration with Microsoft.

For how long have I used the solution?

I've been using this solution for a year. 

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

This is a cloud-based product so it's scalable.

How are customer service and support?

The technical support could be improved. We've had times when our requests get stuck with the engineering team and we sometimes don't get a response. That's a problem for us. 

How would you rate customer service and support?

Neutral

How was the initial setup?

All Rapid7 solutions are easy to deploy because if you have any one of the products, the integrations between these products become easier because they have a lot of the important things within a single port. You get a single platform to visualize a lot of different kinds of data.

What's my experience with pricing, setup cost, and licensing?

The pricing is very competitive because the licensing model that we use is based on endpoints which is different from most other solutions.

What other advice do I have?

This solution is suited to all sizes of organizations. We generally deal with small and medium-sized companies.  

I rate this solution eight out of 10. 


    JoChaiyut

An easy-to-use and stable solution with an intuitive interface

  • April 27, 2023
  • Review from a verified AWS customer

What is our primary use case?

I use the solution for its SIEM functionalities, log analysis, and behavioral analysis.

What is most valuable?

The solution is easy to use, and the interface is intuitive.

What needs improvement?

Currently, it lacks the functionalities provided by Rapid7's User Behavior Analytics (UBA). So, User Behavior Analytics (UBA) should be added in the new release.

For how long have I used the solution?

I have been using the solution for two years. My company has a partnership with Rapid7.

What do I think about the stability of the solution?

It is a stable solution. My customers are happy to use it.

What do I think about the scalability of the solution?

I do not have any plans to expand the usage of the solution. Currently, one hundred people are using the solution.

How are customer service and support?

I have not used the technical support.

Which solution did I use previously and why did I switch?

Previously, I used IBM.

How was the initial setup?

I was not involved in the initial setup as I am not an engineer.

What's my experience with pricing, setup cost, and licensing?

The pricing is good, and it is not very expensive.


What other advice do I have?

I rate the overall solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Elton L.

Easy to install and manage

  • April 19, 2023
  • Review provided by G2

What do you like best about the product?
The installation process is very simple, making it easy to control and manage monitored endpoints.
What do you dislike about the product?
I have no negative points about the product
What problems is the product solving and how is that benefiting you?
Ease of management and greater visibility of processes and executions in the monitored environment


    Robert M.

Incredible Software!

  • April 21, 2022
  • Review provided by G2

What do you like best about the product?
I love how easy it is to navigate and find what I need while at the same time being feature-rich with great depth. InsightIDR is my single pane of glass for all my security needs.
What do you dislike about the product?
There's a steep learning curve to get the most out of InsightIDR. It took me quite a while to get acclimated to the workflow but our organization is on the other of that now.
What problems is the product solving and how is that benefiting you?
We now have visibility into areas of our organization that we didn't have a clear line of sight into before. It's been great! Our level of security actioning has gone up a ton!


    Mohana R.

Detection Rule in Attack Behavior & User Behavior Insight are great for Incident Response Management

  • March 10, 2022
  • Review provided by G2

What do you like best about the product?
InsightIDR provides dependable incident detection so that we don't get misled with false security alerts in our platform. It offers various Insight Agents which is responsible for reliable endpoint threat detection quick. It effectively captures confidential data and includes relevant context to our alerts so that we obtain excellent visibility for all our security incidents.
What do you dislike about the product?
It effectively eliminates the need for parsing through our endpoint logs to track the issues & security breaches. It gives sophisticated Enhanced Endpoint Telemetry which offers a detailed history of archives from the moment its start activity on the endpoint is initiated. Overall, InsightIDR is suitable to manage our security incidents through its organized detection libraries and excellent user experience.
What problems is the product solving and how is that benefiting you?
We integrate our AWS CloudTrail with InsightIDR to obtain SaaS-based SIEM & XDR solutions for our internal and external attack detections. It delivers superb detection rules to explore various Attacker Behaviour Analytics, User Behaviour Analytics &Alert Modifications. It enables us to work more efficiently through its built-in automation capabilities & avoiding distractions by providing clear network traffic analysis.


    Hospital & Health Care

Useful out of the box detection capabilities, some limitations

  • October 02, 2021
  • Review provided by G2

What do you like best about the product?
InsightIDR is easy to provision (SaaS plus an on-prem collector) and comes with a good mix of features and alerts configured by default. Setup is easy for different event sources, including AD, LDAP, DNS, endpoint agents, and some SaaS applications.
What do you dislike about the product?
The reporting and dashboards are a bit limited. It would be great if the dashboards had better drill-down functionality similar to what you can find in other SIEM / UEBA products. Some of the menu pop-out functionality is a bit clunky when limiting dashboards and reports to only include data from specific event sources. There is a learning curve associated with building new dashboards. The most useful of which require familiarity with Rapid7's proprietary query language.
What problems is the product solving and how is that benefiting you?
InsightIDR helps us to correlate logs across multiple event sources and multiple organizations. We use the product to detect anomalous activity and to investigate security incidents. We have also used the product to detect and thwart active password guessing attacks leveraged against cloud services. We expect the system to bring even more value as we deploy more functions - such as their network sensor (IDS) and deception technologies.
Recommendations to others considering the product:
Identify what you want to monitor, and develop a rollout plan. Expect that you may have to deploy at least one collector per monitored domain, as collectors may fail to collect events across domains, even if those domains are trusted by the domain hosting the collector and its associated monitoring user account. Before deploying, you may also wish to ensure that the product can integrate adequately will all of your in-scope SaaS applications via API.


    Priyanka S.

Priyanka S Review

  • September 29, 2021
  • Review provided by G2

What do you like best about the product?
The way it collects data analyses it and protects from internal and external threats
What do you dislike about the product?
Sometime there is a lag in the response.
What problems is the product solving and how is that benefiting you?
The problems related to unauthorised access to our web data and after using it we have significantly control such challenges


    Consumer Goods

Great SIEM tool

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
Many data sources able to injest into SIEM
What do you dislike about the product?
Data parsing for alerts is limited. Some alerts give very little context.
What problems is the product solving and how is that benefiting you?
SIEM Tool for alerting on multiple data sources.


    Financial Services

InsightIDR

  • July 28, 2021
  • Review provided by G2

What do you like best about the product?
Intelligence and ease of use. Increased productivity.
What do you dislike about the product?
Ramp up time. Took too long to get the value out of it.
What problems is the product solving and how is that benefiting you?
Correlation of events. Once ramped up, increases day to day productivity.


    Raaz P.

superb

  • July 05, 2021
  • Review provided by G2

What do you like best about the product?
superb time utilization, superb ,superb ,superb
What do you dislike about the product?
checked with delta,these are the reports derived from service now (to calculate server unavailbility- SLMo Calculated Unavailability Intervals )
What problems is the product solving and how is that benefiting you?
daya to day bases work regarding techincal skills