Jiminny
JiminnyReviews from AWS customer
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Great for small teams
What do you like best about the product?
What I like best about Jiminny is that it is reasonably priced and has excellent features!
What do you dislike about the product?
There isn't anything I dislike! It's a great platform!
What problems is the product solving and how is that benefiting you?
We are a small sales team of 3 and growing. Every other sales calling center with sales engagement is for large teams and is very expensive. This system has the same features, constantly adding more features, great team, and great support.
Using Jiminny to grow a coaching culture
What do you like best about the product?
I came to Jiminny facing the problem of scaling my sales team in the middle of a pandemic.
I needed a way to ramp up SDRs remotely, get them up to speed and sales-ready as quickly as possible. Additionally with working in the office closely no longer an option, I was eager to ensure I was able to coach my team in the right areas to help improve performance.
Coaching is tough and as the only sales leader in the company, I wanted to create a culture of coaching where reps can coach themselves/each other,request feedback on calls and be able to see data on teams performance to spot coaching opportunities.
Jimminy has helped to solve all three problems.
However the above is not what I like best - the customer support is fantastic. Giuliana Ruocco our CSM and is always happy to help and go above and beyond to help us.
It shows how important customer success is to a business when the promise to get back to you on chat within a minute and we have even been inspired with some of the CS ideas to use within our own business - super impressive!
I needed a way to ramp up SDRs remotely, get them up to speed and sales-ready as quickly as possible. Additionally with working in the office closely no longer an option, I was eager to ensure I was able to coach my team in the right areas to help improve performance.
Coaching is tough and as the only sales leader in the company, I wanted to create a culture of coaching where reps can coach themselves/each other,request feedback on calls and be able to see data on teams performance to spot coaching opportunities.
Jimminy has helped to solve all three problems.
However the above is not what I like best - the customer support is fantastic. Giuliana Ruocco our CSM and is always happy to help and go above and beyond to help us.
It shows how important customer success is to a business when the promise to get back to you on chat within a minute and we have even been inspired with some of the CS ideas to use within our own business - super impressive!
What do you dislike about the product?
No downsides for me - we are really happy with the product and service provided.....our SDRs love it!
What problems is the product solving and how is that benefiting you?
Real-time and post-call coaching
Empowering reps to coach themselves
Providing the data for reps to coach themselves
Quicker rep ramp time
VOIP call dialler
Empowering reps to coach themselves
Providing the data for reps to coach themselves
Quicker rep ramp time
VOIP call dialler
Recommendations to others considering the product:
As a sales leader, it's your responsibility to coach your team. It's hard to do and Jimminy makes it much much easier.
Great coaching platform!
What do you like best about the product?
The ease with which one can share or comment a call
What do you dislike about the product?
Drilldown is sometimes incomplete in the sense it selectively chooses some calls to calculate stats.
What problems is the product solving and how is that benefiting you?
Getting more experienced AEs to coach my pitching and negotiating techniques
Great product, best team
What do you like best about the product?
The product is super helpful for us. All the team loves Jiminny. I want to add that the customer success team they have is more than incredible. Giuliana is always super friendly!
What do you dislike about the product?
sometimes the platform is a bit low loading the content
What problems is the product solving and how is that benefiting you?
I save time analyzing if we are talking about what we have to talk. With Jiminny I can be sure if the team is delivering the message correctly or not.
Jiminny - Couldn't live without it!!
What do you like best about the product?
Having access to all the team's calls on demand is fantastic. Being able to dive into any call, at any time to review, train or recap is amazing. It's such a huge asset for new starters too, being able to give them fingertip access to all calls speeds up the training process.
All my team are remote, Jiminny makes coaching them so easy and also allows them to easily self-coach.
I love the Team Insights, where I can see all my team calls, numbers, and durations makes reporting and tracking on KPIs a breeze.
Integration with Zoom is ace!!!
All my team are remote, Jiminny makes coaching them so easy and also allows them to easily self-coach.
I love the Team Insights, where I can see all my team calls, numbers, and durations makes reporting and tracking on KPIs a breeze.
Integration with Zoom is ace!!!
What do you dislike about the product?
No downsides, I am really happy with it.
What problems is the product solving and how is that benefiting you?
Easy to use real-time,, or post-call coaching.
KPI Tracking.
Having on demand recordings.
Integration with our CRM
KPI Tracking.
Having on demand recordings.
Integration with our CRM
Recommendations to others considering the product:
If you don't have it, get it!!!! Your life will be a lot easier.
Should be more of a household name...
What do you like best about the product?
From the amazing customer support/success we receive from our dedicated point of contact (Tallia) to the caring and extremely smart founders, it's no surprise Jiminny has grown over the past few years. If someone is looking for a reliable video conferencing and sales enablement platform that is better than all the other bigger names, Jiminny is the way to go. If feeling like you're part of a family and want your feedback to matter, you'd be smart to sign up with Jiminny. Keep crushing it!
What do you dislike about the product?
We've been with Jiminny for 4+ years now and I like everything about it.
What problems is the product solving and how is that benefiting you?
With the new world of being remote, it's more important than ever to have the tools in place to analyze and identify areas of opportunity. Visibility is key, and Jiminny offers this and more. Since doubling down on Jiminny, we've been able to do what we initially thought was impossible; run a successful sales machine fully remote.
Great tool and even better support
What do you like best about the product?
The product itself is fantastic for coaching, even more so with a remote team.
The playlists are a great feature, and the stats breakdown on calls helps identify areas of success and things to improve.
Product aside, the Customer Success team is fantastic. A level of support and care that is very rare to find. Being fairly inexperienced in sales leadership, this has been invaluable.
The playlists are a great feature, and the stats breakdown on calls helps identify areas of success and things to improve.
Product aside, the Customer Success team is fantastic. A level of support and care that is very rare to find. Being fairly inexperienced in sales leadership, this has been invaluable.
What do you dislike about the product?
So far, nothing I can fault. Excellent all round.
What problems is the product solving and how is that benefiting you?
Customer-facing calls. Strengths and weaknesses made very identifiable.
1-1 session- increased productivity and much more effective.
1-1 session- increased productivity and much more effective.
Recommendations to others considering the product:
Go for it. Once you work with them, you won't look back!
Great and easy-to-use daily tool - Excellent support team
What do you like best about the product?
Logging in my sales calls is easy
Analytic tools and varied improvements get developed constantly and give great insights
Analytic tools and varied improvements get developed constantly and give great insights
What do you dislike about the product?
I am not using every features but the ones I use daily are great. Nothing I'd say I dislike.
What problems is the product solving and how is that benefiting you?
Call and video content recorded and logged in making potential handover as well as onboarding new team members easier
Benefits are carrying on improving sales skills (monologue times analysed, key words used, number of questions asked to clients and prospects)
Benefits are carrying on improving sales skills (monologue times analysed, key words used, number of questions asked to clients and prospects)
Great company, great team. pro-active and open to feedback
What do you like best about the product?
Down to earth.
The team is passionate about helping us learn.
Great product. It has transformed the way we measure, analysis and support many areas of our business internally.
The team is passionate about helping us learn.
Great product. It has transformed the way we measure, analysis and support many areas of our business internally.
What do you dislike about the product?
Reporting and analysis is good but the new features on the road map will be hugely helpful and valuable for us.
What problems is the product solving and how is that benefiting you?
Refine our pitch at each sales stage
Help individuals learn from each other and develop their own skills
Learn what the market is looking for
Understand how we need to improve as a company and within our product
Monitor, learn, understand how to manage pipeline better
Help individuals learn from each other and develop their own skills
Learn what the market is looking for
Understand how we need to improve as a company and within our product
Monitor, learn, understand how to manage pipeline better
Very solid product along with more than competent customer service
What do you like best about the product?
Powerful tool that allows users to evaluate themselves and others video conferencing sales calls. I really like the SCORECARD and INSIGHT features that give up to date 'stats' and flexibility for teams to monitor progress, set goals, and focus areas of needed improvement. Also, easy UX and great integrations.
What do you dislike about the product?
Only small item is that one cannot to a "batch upload" of calls to integrated CRM. They can be done individually and the overall experience is quite friendly.
What problems is the product solving and how is that benefiting you?
As a team, we can observe, identify, analyze, and make conclusions about our sales calls. We can support each other with best practices, coach ourselves, and share feedback in a more structured and streamlined process.
Recommendations to others considering the product:
Easy company to work with and enjoyable experience.
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