Jiminny
JiminnyReviews from AWS customer
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Amazing sales coaching software and excellent team collaboration
What do you like best about the product?
It is an innovative software; it constantly improves its options and features, making it more functional and easy to use for our new employees. It has allowed us to record Zoom calls and meetings and write notes on the screen while on a video call.
What do you dislike about the product?
This platform has been beneficial for me, and I have no complaints; it is pretty functional.
What problems is the product solving and how is that benefiting you?
Since the company uses Zoom for meetings and videoconferences, Jiminny allows us to integrate it makes it a handy platform for us because we can keep track of the calls, share them with other team members, record the call and leave comments. Jiminny has a quiet support service that has solved all our doubts and has helped us get 100% out of the platform, thus providing us with excellent service and allowing us to improve our performance at the work level.
Recommendations to others considering the product:
Jiminny has a beneficial and effective integration if Zoom is the platform you use in your company for videoconferences and meetings. It offers an excellent experience in your sessions, making them more dynamic and interactive.
Jiminny is great for reviewing calls of myself and my coworkers to learn areas I can improve
What do you like best about the product?
Ability to review calls. The ability to jump to specific moments is excellent.
What do you dislike about the product?
Transcript feature could be better. Often some incorrect words are put in, or it identifies an incorrect person that is speaking.
What problems is the product solving and how is that benefiting you?
I am trying to grow as a salesperson. The ability to look at calls for myself and my coworkers to gain valuable insights is a game changer.
Smart, Simple and Effective!
What do you like best about the product?
Jiminny is really easy to use and does a great job of providing everything a CS might need to remember their calls! The summary feature is really useful and the metrics and insight is really helpful for self-coaching.
What do you dislike about the product?
I'd love there to be an option for a keyboard shortcut to mark Key Moments with the Jiminny sidekick so I don't have to keep my mouse hovered over the icon - however, it's still an awesome tool!
What problems is the product solving and how is that benefiting you?
Jiminny's metrics showed me I wasn't a patient enough talker! The metrics also showed I talked too fast - it's helped me improve my clarity of communication. Additionally, I'm able to see recordings of the team's calls if I want to catch-up without relying on the Zoom recording too, which makes things easier.
gives us great opportunities for coaching, learning and development
What do you like best about the product?
It improves our discovery stages, removes the guesswork and helps us to gain a competitive edge in conversations.
What do you dislike about the product?
I wish they had a live customer support, but apart from that nothing really!
What problems is the product solving and how is that benefiting you?
With Jiminny I have the opportunity to coach my team straight after a call has happened.
Great tool for notes and learning from peers.
What do you like best about the product?
Ease of use, I love to monitor peer meetings and learn from each other.
What do you dislike about the product?
Loading times are sometimes very bad, quality is weird, sometimes video recording file is laggy.
What problems is the product solving and how is that benefiting you?
We are learning from peers. Faster ramp-up time of sales reps.
Recommendations to others considering the product:
Learn from each other, keep notes automatically, watch your own demos and improve.
Perfect support to enable our Sales Team towards self-development & success in Sales
What do you like best about the product?
The service is amazing. The team replies super quickly and helps you to find the best suitable solution. We have almost 100 Salespeople using Jiminny in eight different markets which simplify the challenge to keep track of each individual performance. Setting up scorecards based on our own Sales Methodology benefits not only the rep for himself/herself but also the Team Leads to provide tailor-made training. We started using the tool one year ago and I personally admire the growth of our own company with the support of Jiminny. There is so much more potential for us to explore and use Jiminny even more. Especially for having monthly new joiners, it is amazing that Jiminny provides onboardings weekly for new joiners which saves time for us.
What do you dislike about the product?
Currently, there is not much to tell. We value very much the team and the service of Jiminny and we are happy about how the journey will be for Jiminny as there are so many new releases that I am super thrilled about. Keep up the good work!
What problems is the product solving and how is that benefiting you?
We record our calls & meetings for training purposes of our Sales Team. The integration to our CSM tool and zoom simplifies the tracking of every activity.
The usage is different in each country based on certain regulations however we try to ensure we use Jiminny to its fullest potential.
The usage is different in each country based on certain regulations however we try to ensure we use Jiminny to its fullest potential.
Decent call software, lots of issues with call quality and chrome extension.
What do you like best about the product?
The dialer itself is not bad. The insights and call recording insights are decent. The salesforce integration does help with tracking daily activity. As a manager you are able to view metrics across your team and the overall organization.
What do you dislike about the product?
Call quality is poor at times. Spotty connections and difficulty with audio. Chrome extension is subpar, constantly running to errors and crashing. To log calls or find prospects you have to type into the search bar.
What problems is the product solving and how is that benefiting you?
It is our primary outbound dialer, and we are making a lot of outbound dials. It does help us re-listen and analyze calls made across the team to improve our pitches, objection handling better, and value prompts
Great coaching & video interaction management platform
What do you like best about the product?
GUI is really nice, and there are a loty of features to build playlists that help with onboarding new employees. The ability to quickly create and share short excerpts from customer video calls is invaluable.
What do you dislike about the product?
The transcriptions still need to be improved, once they are working it will allow other features such as the automated call coaching tips to really work as they should.
What problems is the product solving and how is that benefiting you?
Recording the conversations we have with prospects and customers, to improve our approach. Specifically to record the good things so that new employees can see how it is done, but also to record customer development requests and pass directly to the product team so they now how the customer phrased their requirement.
Top level chat support, something other companies should aspire to.
What do you like best about the product?
The quick and informative chat response/assistance I receive. There is generally always a human ready to reply who is more than happy to go above and beyond.
What do you dislike about the product?
It would be nice if anyone could export a Jiminny recording as opposed to just the main owner, however Jiminny have been very helpful in getting me recordings when needed.
What problems is the product solving and how is that benefiting you?
VOIP phonecalls
Love it!!
What do you like best about the product?
Jiminy has helped me and the rest of our team get up to speed a lot quicker than at most places I've worked at. The library of recordings I have at my fingertip is priceless.
What do you dislike about the product?
Nothing!! Its the one of the best tools we have
What problems is the product solving and how is that benefiting you?
We are cutting our new hire training down to almost 50%
Recommendations to others considering the product:
Use it
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