Jiminny
JiminnyReviews from AWS customer
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After experience with Gong and Chorus, was VERY pleased to get to know Jiminny.
What do you like best about the product?
Really easy call sharing / editing with customers.
What do you dislike about the product?
Sometimes calls can take some time to load in their product after the call wraps.
What problems is the product solving and how is that benefiting you?
Helps me to be in 10 places at once, never forget key customer details and allows me to easily share call recordings with clients.
Aesthetically pleasing, never breaks, love the dashboard
What do you like best about the product?
I love the layout and the ease of use! Transcript is my favourite feature
What do you dislike about the product?
Nothing, we're working on getting it integrated with Salesloft as dialling is manual using the extension
What problems is the product solving and how is that benefiting you?
Tracking calls
Provides transcripts ans summaries of calls so it streamlines my sales process
Provides transcripts ans summaries of calls so it streamlines my sales process
Excellent tool for feedback
What do you like best about the product?
Super easy to use. Total transparency with team. Excellent tool for coaching and feedback.
What do you dislike about the product?
Nothing really..... .... love it so far!
What problems is the product solving and how is that benefiting you?
Remotely coaching my sales team
Awesome Software!
What do you like best about the product?
Really simple, great UI & UX! Also, the team are the best!
What do you dislike about the product?
Export fomat isnt ideal.................
What problems is the product solving and how is that benefiting you?
Being able to break down conversations and easily reviewing them with the team
Easy playback and smooth use
What do you like best about the product?
As a marketer, I use it to listen to the chalenges and needs of our prospective and existing clients. This helps me tune my messaging.
What do you dislike about the product?
The AI-driven 'call section' part doesn't seem to work as it's meant to - often will label incorrect parts of the call as 'BANT' or negotiation etc.
What problems is the product solving and how is that benefiting you?
I couldn't listen to calls as they happened, I could only read notes on the crm.
Amazing conversation intelligence and call coaching tool.
What do you like best about the product?
Jiminny has enabled us to record and understand what is working with our calls and where to improve. It has been great for building out playlists of calls and helping different teams in Hurree with coaching and making improvements in different areas from cold calls to demos and onboarding calls. We have different teams in the company using Jiminny and everyone loves the product. The sales cycle and onboarding of Jiminny was a smooth process and customer support has been excellent.
What do you dislike about the product?
I can't think of many downsides to using Jiminny. There were some technical issues when we initially started our trial but they were very quickly rectified by the team at Jiminny.
What problems is the product solving and how is that benefiting you?
Jiminny is helping us to record different types of calls from cold calls to demos and onboardings. It has helped us to quickly identify areas we are doing well so that we can do more of this and also identify areas that need improvement. Jiminny has meant that we have leveled up coaching and feedback within the company and everyone that has used it has taken well to it and given positive feedback.
Helping us to have great conversations and relationships with customers
What do you like best about the product?
Playlists! I can save types of conversations by product, team, region, colleague and share with contributors and those who want to listen and learn from others.
What do you dislike about the product?
From time to time we experience technical issues. The transcripts are ok but the majority of time they don't pick up exact language.
What problems is the product solving and how is that benefiting you?
Non-Sales colleagues can get close to the customer conversations and see first hand the impact we're making, problems we're solving/not solving, the challenges we're working through and how we're closing deals.
Crucial software for improving sales skills
What do you like best about the product?
Jiminny is great and is an essential toolfor any sales role. I use it primarily for its analytics, which tells me if I am talking too quickly and if there are words I use a lot during a meeting. There are many more uses for it, but those are my favorite.
What do you dislike about the product?
I have no complaints for jiminny it has done great for me thus far
What problems is the product solving and how is that benefiting you?
Jiminny makes it so I do not need to worry about note-taking during outbound calls, and it provides valuable analytics on my conversations
Jiminny is an amazingly helpful tool for listening to calls and improving on performance
What do you like best about the product?
I absolutely love Jiminny; it is effortless to refer to past calls and helps reduce the need to take notes while talking to prospects. It's also beneficial to be able to refer to my colleague's calls for personal training and improvement, as well as catch errors in my own calls. It's seamless and super easy to navigate and utilize, with a minimal learning curve. The support team behind it is incredibly responsive and helpful.
What do you dislike about the product?
I experienced some issues with calls not correctly translating to Jiminny from Outreach, which we reached out to support about.
What problems is the product solving and how is that benefiting you?
Jiminny helps solve the problem of juggling notetaking while on a call with prospects, which reduces the attention I'm able to pay to the conversation. It's also beneficial to be able to refer to previous calls if I missed something or for follow-up calls. As well as refer to my co-workers calls for training and improvement.
Extremely Helpful & Intuitive Tool
What do you like best about the product?
My favorite thing about Jiminny is the ability to listen to my coworker's calls. Listening to my more experienced colleagues' sales techniques helps me improve my performance tremendously.
What do you dislike about the product?
Sometimes it doesn't record calls, but I think that's only for certain states with legal restrictions. So, that's a non-issue. I would like to have the ability to watch a Jiminny call live during my colleague's meetings if I cannot physically attend.
What problems is the product solving and how is that benefiting you?
Jiminny solves my note-taking issue. I can put my pen and paper down and fully engage with prospects and customers without fear of forgetting something. I know Jiminny will always have my back when it comes to notes. I also love that Jiminy allows me to self-coach and improve my skill set, which is an added plus.
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