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Jiminny

Jiminny

Reviews from AWS customer

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External reviews

909 reviews
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External reviews are not included in the AWS star rating for the product.


    Staffing and Recruiting

Love the new call summary notes

  • May 10, 2023
  • Review provided by G2

What do you like best about the product?
The customer support is great! So many helpful atricles, loads of new features it feels like weekly at this point
What do you dislike about the product?
The interface as a whole can feel cluttered.
What problems is the product solving and how is that benefiting you?
Our coaching frameworks now implemented in Jiminny have been a revolution. Keeping this data all in the place we watch back the calls save time and increases transparency


    Information Technology and Services

Excellent tool to review Sales meetings

  • May 10, 2023
  • Review provided by G2

What do you like best about the product?
Great UX, and very easy to get an overview of the calls made. I especially like the two features where one can listen in and provide live coaching to a team member during a call. Also, one can get a transcript in writing and read what was mentioned, where and when during the conversation to measure which points were touched upon.
What do you dislike about the product?
Nothing in particular. I am curious to see whether Jiminny will implement AI into the product, how this can help leverage the quality further, and to what extent.
What problems is the product solving and how is that benefiting you?
As a manager, it is much easier for me to review calls and conversations for each team member, which allows me to provide specific feedback and see where each individual needs further development in the sales conversations.


    Public Relations and Communications

Jiminny is a great tool for self reflection

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
- it is such a great tool to self reflect on the way you are communicating and interacting with others
What do you dislike about the product?
The layout could be improved. I would like it more structured
What problems is the product solving and how is that benefiting you?
It is recording conversations which you can revisit to coach yourself and prepare your follow up


    Neo M.

Jimminy Review Mobiz

  • May 06, 2023
  • Review provided by G2

What do you like best about the product?
It can aotumatically sync with my meeting on Teams
We can easily segment the calls for team review.
It syncs with Hubspot.
What do you dislike about the product?
I wish the filtering for video calls would be clear
What problems is the product solving and how is that benefiting you?
Have all the team calls at an easily accesible place


    Computer Software

Friendly and usefull

  • May 05, 2023
  • Review provided by G2

What do you like best about the product?
The way it can transcribe everything that is said in a call or recorded in a meeting.
What do you dislike about the product?
I think sometimes it takes a little to load some of the playlists we have, but that is understandable because we have a lot of videos on those.
What problems is the product solving and how is that benefiting you?
It transcribes everything you say, so it solves any accents or language barriers there are. It is super friendly to use and at the same time it offers a lot of tools for our business.


    Péter K.

Amazing, easy to use, and a must have product!

  • May 05, 2023
  • Review provided by G2

What do you like best about the product?
I just love every feature! Seriously, I cannot find something that would not be useful when it comes to Jiminny. This is the best tool for meeting recordings and reviews. I can easily add comments to specific segments, can be integrated with basically every CRM system, and I can export the recording to my clients what they can use as a learning material. Way to go, Jiminny Team!
What do you dislike about the product?
Maybe I'm not using the product to all of it's possibilities, but what I use is amazing! I cannot really express any dissatisfaction here, but I will keep my eyes peeled for future feedback!
What problems is the product solving and how is that benefiting you?
I use it to record any analyze client meetings in the SaaS B2B fintech industry. I love that I can record and export the meetings for my clients and my team, and I can easily integrate it with Zoom.


    Iryna P.

Super handy app

  • May 05, 2023
  • Review provided by G2

What do you like best about the product?
I like the simplicity so that you can get the necessary info easily. But at the same time, if you need a deeper analysis of the recording - you have lots of options.
What do you dislike about the product?
The transcripts sometimes are inaccurate, but the Jiminny team seems to constantly work on it, and I've already seen lots of improvements
What problems is the product solving and how is that benefiting you?
I get recordings of good quality and with all the necessary instruments to make a quantitative and qualitative analysis


    Steven H.

Easy to use, excellent features to get ahead in sales!

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
The ability to live coach while people are on calls. The ability to create playlists for newer employees to listen to calls and have coaching workflows built into the call. The team can easily peer-review and track essential data to improve demos!
What do you dislike about the product?
There are a couple of things missing from the platform. The first and most important is letting the participants know they are being recorded. This is currently missing from the platform. Sometimes the live coaching, you need to refresh before it allows you to listen.
What problems is the product solving and how is that benefiting you?
Training and sales analytics. The ability to diagnose calls with team members to better their approaches in certain situations. Also allows for an extra tool for training.


    Computer Software

Useful

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
I find it really useful to be able to look back on calls I did. It means I can be present during the call, focusing more on responsing to a client and less on taking notes. It's also useful to coach myself and find common themes in things I could improve on. I like getting an email with my actions after a call - really good reminder!
What do you dislike about the product?
The transcripts aren't great and can't be relied on to read back, especially if you weren't in the meeting so need context. I don't find the call summary particularly helpful either, it seems to pick up on the less important discussions.
What problems is the product solving and how is that benefiting you?
Allowing me to fully focus in calls without having to worry about taking notes, and giving me the opportunity to rewatch calls where the client shares important details


    Computer Software

Very useful tool !

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
I use it every day to improve my skills. I can easily share some snippets with my colleague when necessary. I don't know competitors, but I think Jiminny is customer friendly.
What do you dislike about the product?
I work in French; translation is sometimes approximate, and finding a topic later in the Summary part is more complicated. The speaker's name is occasionally wrong, which makes the data incorrect.
What problems is the product solving and how is that benefiting you?
I am teaching my clients, and Jiminny helps me to improve my teaching skills. I can share with my colleague good and bad practices. It also helps me when I need to give a product feedback to my product team.