Jiminny
JiminnyReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
909 reviews
from
External reviews are not included in the AWS star rating for the product.
A great tool to help unlock more improvement across the sales team.
What do you like best about the product?
Jiminny's sidekick is perfect for helping a salesperson take notes and highlight key moments in customer meetings.
It integrates with PipeDrive, which saves my team so much time.
The platform is easy to use and requires very little training, and Support is always on hand to help.
I can see this being used across the whole business.
It integrates with PipeDrive, which saves my team so much time.
The platform is easy to use and requires very little training, and Support is always on hand to help.
I can see this being used across the whole business.
What do you dislike about the product?
The transcription could do with a little more work on MS Teams. However, it is decent enough to do the job.
Except that I can't fault it so far and am looking forward to future developments.
Except that I can't fault it so far and am looking forward to future developments.
What problems is the product solving and how is that benefiting you?
Jiminny is allowing the Senior team to coach the sales team more effectively. This ensures high-quality sales demonstrations that meet customer needs.
We can also capture and relay implementation requirements that may fall out of the usual remit.
We can also capture and relay implementation requirements that may fall out of the usual remit.
Does exactly what we need it to do, really like the key word identifier
What do you like best about the product?
Jiminy breaks down each call by what is talked about, when, and for what duration. Very helpful to get an idea of when certain things are coming up in a call
What do you dislike about the product?
Have had some connectivity issues, calls or google meetings not recorded. Most likely an issue on my end, as I know connectivity usually works great
What problems is the product solving and how is that benefiting you?
Sharing calls to collect feedback, identifying objections, time speaking vs time listening to help encourage open ended questions
Hands-free call analytics and to-do lists
What do you like best about the product?
I love that Jiminny is always there on my calls, with no action required from me.
I enjoy how easy it is to share and 'snip' calls into helpful clips - particularly for sharing CS best practices and product tips.
The transcribing is also really impressive - and the way it adds highlights to our CRM makes follow-ups ridiculously easy.
Outside of that, the team are great and always willing to go the extra mile with support.
I enjoy how easy it is to share and 'snip' calls into helpful clips - particularly for sharing CS best practices and product tips.
The transcribing is also really impressive - and the way it adds highlights to our CRM makes follow-ups ridiculously easy.
Outside of that, the team are great and always willing to go the extra mile with support.
What do you dislike about the product?
I'd like a more powerful universal search, to be able to share across all my accounts, the teams accounts, and keywords that appear in calls.
What problems is the product solving and how is that benefiting you?
Jiminny is allowing us a unified single point of truth for how all of our Sales and CS conversations are going - allowing us to continually improve.
Within the day to day it automatically keeps track of key talking points, and follow up actions required for our teams.
Within the day to day it automatically keeps track of key talking points, and follow up actions required for our teams.
Concentrate on giving great demos rather than writing notes
What do you like best about the product?
I can concentrate on giving a great demo rather than having to take loads of notes and spend time manually typing them into CRM after
Auto joins meetings. I like the name 'trumpet Notetaker' being in the meeting rather than the jarring 'This call is being recorded' speech that I've had with other tools
Gets rid of boring admin by auto-uploading summaries to Hubspot
Transcripts really useful for listening back to a specific part of a call
Analytic on words per min, patience, how much you speak etc
Accessible by my CEO for coaching
Don't need to remember to press record
Sharing snippets of a demo after a call and its integration into trumpet is great
Auto joins meetings. I like the name 'trumpet Notetaker' being in the meeting rather than the jarring 'This call is being recorded' speech that I've had with other tools
Gets rid of boring admin by auto-uploading summaries to Hubspot
Transcripts really useful for listening back to a specific part of a call
Analytic on words per min, patience, how much you speak etc
Accessible by my CEO for coaching
Don't need to remember to press record
Sharing snippets of a demo after a call and its integration into trumpet is great
What do you dislike about the product?
Summaries into hubspot are good but it would be even better if we could pull more granular data
e.g. auto populating a CRM deal property because a prospect said they used Hubspot
e.g. auto populating a CRM deal property because a prospect said they used Hubspot
What problems is the product solving and how is that benefiting you?
We work on a lot of deals, so not having to write notes saves loads of time. Also helps with coaching as CEO can review our calls
Being able to focus on the call rather than notes is huge
Being able to focus on the call rather than notes is huge
Excellent tool to be able to self-reflect and improve!
What do you like best about the product?
The best part of Jiminny is it's easy to use nature - as a sales person I am always looking to maximise my time, which before Jiminny meant putting self learning on the back burner. With Jiminny, it's super easy and simple to use so it gives me zero excuses not to prioritise development.
What do you dislike about the product?
For me as an individual contributor, I don't need some of the features that are offered, which can clutter the dashboard. They are fab for managers but not so much for me, so would be great if they could be switched off or hidden.
What problems is the product solving and how is that benefiting you?
It has helped me to analyse my deals, from the bigger picture to more granular detail like talking speed and conversation split between myself and the customer. Things that are very difficult without recording!
Great for demos, don't love it for cold calls
What do you like best about the product?
On demos when the Notetaker joins the Zoom room, it has made it so much easier to receive coaching. My manager frequently leaves call feedback and coaching. We also do a bi-weekly call review where as a team we review a 3-5 min clip of a demo, thnaks to Jiminny, and break it down as a team to learn together.
Another great thing has been the ability to go back and have even more detailed notes in salesforce because i can listen back to my call at 1.5x and make sure I didnt miss anything important.
Another great thing has been the ability to go back and have even more detailed notes in salesforce because i can listen back to my call at 1.5x and make sure I didnt miss anything important.
What do you dislike about the product?
There are tons of cold calls mixed into the demo library and I haven't been able to figure out how to remove them or stop recording them. We already record these calls in our calling software and it just clutters up my Jiminny feed. If there was a way to delete recordings so I don't have voicemails or bad numbers included that would be amazing!
What problems is the product solving and how is that benefiting you?
It used to be really hard to get or give feedback on our demos. We didn't want to have the formality of having to record each individual Zoom call and have a library of files saved on my computer. Now I can go in and receive coaching, and also just watch my peers' calls to learn from them.
Great for tracking progress / improvements.
What do you like best about the product?
It's great for tracking how sales reps are progressing as well as being able to spot trends in calls (both individual and across the team).
What do you dislike about the product?
The transcripts aren't always accurate and sometimes this can affect how we track progress.
What problems is the product solving and how is that benefiting you?
It's helping us to spot trends (both good and bad) during our sales process. We're able to spot areas in which we are stronger as well as areas that we need to improve.
Jiminny
What do you like best about the product?
It's really useful for reviewing my own calls or listening to other members of the team. You can also create and share snippets with team members or customers.
What do you dislike about the product?
Sometimes the transcriptions/analysis can be a little off e.g it will say I'm talking when it's actually the customer. The software also doesn't automatically recognise the difference between disco, demo and review calls when syncing up with hubspot.
What problems is the product solving and how is that benefiting you?
It helps you see what you're doing well/need to work on in calls realtime, by listening back or getting analysis on your performance e.g talktime, questions asked. You can spot patterns and then collaborate with other people in your team to improve.
Has become a really valuable sales tool
What do you like best about the product?
It allows us to keep track of calls async, and makes it much easier for call review sessions and coaching, very intuitive interface and generally a breeze to navigate around.
What do you dislike about the product?
I'd like there to be easier options of sharing calls (or parts of them) with customers. Sometimes the sharing and exporting of snippets can be a little glitchy, but usually works the second time around.
What problems is the product solving and how is that benefiting you?
It ensures that calls from reps are aligned with the sales training we have invested in and the expectations of our business when it comes to conversation quality.
Helping develop myself and making calls easier!
What do you like best about the product?
The call recording is fantastic, no more note taking, allowing me to focus on the call. But most importantly is the ability to coach myself or share calls with colleagues for feedback on my performance, or with Product teams to provide customer insights.
What do you dislike about the product?
Mobile app whilst a fantastic addition needs more development, the ability to download calls as opposed to using data would be great whilst listening to calls while commuting etc
What problems is the product solving and how is that benefiting you?
Helping me and the revenue team to self-coach, improve and develop further. The benefits of this is having better conversations as opposed to relentless 'pitches'
showing 561 - 570