Jiminny
JiminnyReviews from AWS customer
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Helps organise what can otherwise be quite a haphazard adhoc process of coaching/training people
What do you like best about the product?
Ability to build coaching frameworks, as this creates a standardised framework for which to coach different people
What do you dislike about the product?
Searching for calls on jiminny seems not to work - perhaps its integrated incorrectly, though I had the same problem at my last work where they had jiminny too
What problems is the product solving and how is that benefiting you?
Helping coach more people faster on their calls and in a more organised manner
Call Assistant
What do you like best about the product?
I really enjoy the fact that I can focus my attention on my conversations and my partners rather than note taking.
What do you dislike about the product?
The transcripts could be much more accurate.
What problems is the product solving and how is that benefiting you?
It is solving the difficulties staying present during calls.
Jiminney revied
What do you like best about the product?
that it records the call into salesforce
What do you dislike about the product?
sometimes it seems to time out, or the pop up goes by too fast
What problems is the product solving and how is that benefiting you?
having to record calls
Jiminy has had a massive impact on my day-to-day productivity.
What do you like best about the product?
Jiminy has allowed me to seamlessly update my CRM after prospective calls, demos, and closing calls. Its ability to connect between all the different platforms I use is a game changer.
What do you dislike about the product?
It's quite difficult to find anything to dislike about Jiminy. It was a seamless onboard, its competitively priced compared to similar products, and it continues to impress.
What problems is the product solving and how is that benefiting you?
In the past, after completing a call with a prospect, I would have to log into multiple different platforms to update the prospects account. Jiminy allows me log that kind of information while I'm still on the call.
Useful tool for salespeople
What do you like best about the product?
The best part about Jimminy is being able to listen back to & get transcripts from my calls and my colleague's calls for training purposes.
What do you dislike about the product?
The UX is not the most intuitive at first
What problems is the product solving and how is that benefiting you?
Jiminny is helping me sell more software by being able to listen back to my sales calls and refine my selling ability.
It really does a great job of captureing everything and the insights are getting better and better
What do you like best about the product?
From a sales perspective, call reviews are really important and it allows me to improve my skills.
What do you dislike about the product?
It's tough to search or meetings and calls for my colleagues.
What problems is the product solving and how is that benefiting you?
Its solving the immediate need we have for instant coaching and call review as we built out our GTM function.
All in one platform for sales calling, reviewing, coaching
What do you like best about the product?
Based on our personal talk tracks, having the AI of Jiminny not only catch but annotate each section of the call is great for the coaching side of things, whether that is self coaching or coaching others calls. Its been a great tool, especially with the addition and accuracy of AI implementation on call coaching, leaving more time to myself or others to utilize time during business hours
What do you dislike about the product?
Can be glitchy at times, not every single word is tracked properly but that comes with various accents and talk tracks from other people who we are talking to outside of the organization
What problems is the product solving and how is that benefiting you?
Sharing and coaching talk tracks between the sales team to then apply to each future call and daily activities when progressing and mastering the sale of our business
Great to be able to remind myself of calls!
What do you like best about the product?
Super useful in terms of being able to go back and re-watch a call so that I don't have to remember to write down all my notes down while it is going on - it allows me to be present in the call and not worry about forgetting anything! Also a great way of improving my calls with clients by being able to go back and learn from past calls.
What do you dislike about the product?
Sometimes the transcript doesn't pick up the right words, or doesn't assign it to the person is actually saying it, which means it is sometimes hard to just read them back.
What problems is the product solving and how is that benefiting you?
Means i don't have to remember everything on a call when it is said, but can go back and remind myself of what was said. Also provides a great way for the team to coach themselves and each other.
Jiminny can make you better at selling, if you can listen to yourself.
What do you like best about the product?
Most helpful is ability to take notes while listening to yourself in real time. Also, the ability to review details has been helpful when I miss something or I do not take notes. I like that I can do this at different speeds. I like that it's organized and that I'm able to share my clips with other people on my team for more impartial feedback.
What do you dislike about the product?
This is difficult - primarily because I don't really see a downside, although sometimes it's not as intuitive for me to use if I haven't used Jiminny in a while. For example - I needed to share a video with my team yesterday and struggled with doing so. I had to make it a "favorite" video, then I was able to share to a team list.
What problems is the product solving and how is that benefiting you?
The purpose of Jiminny for me and my business is to review what I'm doing so that I can do better on calls with clients. From that standpoint, it meets my needs. It's a benefit in that I'm able to review these clips on demand. However, I will say, that I believe there is a limit on how far back some of these calls go. I was looking for a call from 4 months ago and I could not find it in my saved clips library. Maybe we're limited? I don't know.
They are always there to help you!
What do you like best about the product?
The tool is very friendly and cover our needs perfectly.
Both the account executive team and support tech team are very efficient. They are always ready to jump into a call to help you. I feel them very close to us.
Both the account executive team and support tech team are very efficient. They are always ready to jump into a call to help you. I feel them very close to us.
What do you dislike about the product?
There is nothing in particular that I can dislike. In overall I like the way they work, very close to you and willing to help at any time.
What problems is the product solving and how is that benefiting you?
Availabilty of the conversations to our customers, doing intelligence analysis, transcripts, sentiment etc.
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