Jiminny
JiminnyReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
909 reviews
from
External reviews are not included in the AWS star rating for the product.
First experience with Jiminny
What do you like best about the product?
User-friendly, easy to understand and use, helpful coaching tool, training and self-reflection
What do you dislike about the product?
Not sure if it is compliant with every company law or GDPR regulations in certain countries
What problems is the product solving and how is that benefiting you?
It helps saving time by taking notes
I can always go back to the transcript to check what I have said to the client and vice versa
I can review the recordings with my manager and improve myself
I can always go back to the transcript to check what I have said to the client and vice versa
I can review the recordings with my manager and improve myself
Valuable and advanced software for Sales team
What do you like best about the product?
Customer support and AM teams are unparalled. Software is user friendly and easy to set-up and navigate, and the sales team have upskilled massively since first using it
What do you dislike about the product?
CRM integration could be imporved so there is more functionality on the platform
What problems is the product solving and how is that benefiting you?
Sales team have more consistent and efficient pitching to customers, from self-learning and also team and manager coaching sessions
Empowering - Insightful- Robust
What do you like best about the product?
It's used to learn and improve with real-time facts, stats and figures from customer calls! From this information I've been able to implement positive change and review where I could tighten up on certain practices, it has a very collaborative approach to improving the team and creating a dialogue for both the individual and team using it.
What do you dislike about the product?
There is very little to dislike about Jiminny, It's well-built with fantastic support and fit for purpose, a few teething problems when setting up, however, this can be put down to any SaaS
What problems is the product solving and how is that benefiting you?
It's solving the questions we ask ourselves about why a meeting/call didn't go to plan, enabling us to dig further and review what we could do better to improve our practice
Easy to use solution for call tracking
What do you like best about the product?
Jiminny is an easy to use solution that makes call analysis easy for both sales reps and managers. The call transcripts are very helpful for call reviewing and the live coaching feature is great during demos
What do you dislike about the product?
The live coaching feature is great when it works. For me and my team, there have been a couple of times where the live coaching link doesnt appear. If this becomes more reliable then it'll be a very well rounded solution.
What problems is the product solving and how is that benefiting you?
Jiminny is making it easier to review and analyse call structures and users strong/weak traits, which in turn helps with sales coaching.
I wish I had Jiminny sooner
What do you like best about the product?
Jiminny provides an effortless way for me to coach our sales team. I can easily see the team's activity and jump to relevant sections of recordings in order to provide tips and support.
What do you dislike about the product?
The software requires some configuration in order to get everything up and running and there have been some minor technical issues but the Jiminny team is very responsive and was able to solve the issues quickly.
What problems is the product solving and how is that benefiting you?
Prior to Jiminny it was difficult to identify potential gaps or areas of improvements for our sales team. This makes the process super efficient and easy because all the calls are recorded and easy to watch on demand.
Really useful tool!
What do you like best about the product?
Very simple and effective way to listen into calls.
What do you dislike about the product?
Some users weren't showing via Jiminny although they were actively taking calls.
What problems is the product solving and how is that benefiting you?
Listening in without having to be a fly on the wall.
Great tool for team success
What do you like best about the product?
regardless that the product itself is amazing, the high level of support and the high speed of getting back to us is what makes me love using Jiminny - also UX/UI is amazing
What do you dislike about the product?
sometimes the videos are black, but the support team is working on that and helping us figure out the problem - otherwise all is perfect, that's a normal bug that happens
What problems is the product solving and how is that benefiting you?
first if is very import during onboarding, it helps new comers learn from their colleagues and be able to master their calls - also it saves lots of time for the sales team if they want to come back to a call they can simply check the notes or transcript instead of being distracted on the call and take notes while the prospect is speaking
It's really good
What do you like best about the product?
The write up notes that automatically convert speech to text
What do you dislike about the product?
Sometimes takes a while to log the recording but not too bad
What problems is the product solving and how is that benefiting you?
Keep a track of all recordings so can revert back to all dialogue and also uses as sales coaching
Jiminny is ACE
What do you like best about the product?
Really intuitive and easy to use, works well across my team and helps identify strong points as well as surface areas for improvement without having to lift a finger
What do you dislike about the product?
Manually logging calls to CRM - more automation here would be super useful. Also searching for keywords within a transcript would be great as opposed to tagging keywords
What problems is the product solving and how is that benefiting you?
Call recording to listen back for key moments in a sales pitch. This means we are able to fully engage with the prospect and not frantically scribbling notes mid call
Jimminy for business
What do you like best about the product?
Jimminy identifies the tone of your discussions and makes it easier to comprehend how to improve the calls
What do you dislike about the product?
At the moment there's not much I can say that I don't like about the app.
What problems is the product solving and how is that benefiting you?
Understanding how the meetings are performed and where is room for improvement
showing 511 - 520