Jiminny
JiminnyReviews from AWS customer
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Does what you need and more
What do you like best about the product?
Sharing snippets of your call doesn't get much easier - and it looks great from the client/end-user perspective.
It's nice to see what the rest of your team is doing - i.e. what's the most popular call of the week? What calls are others watching?
It's nice to see what the rest of your team is doing - i.e. what's the most popular call of the week? What calls are others watching?
What do you dislike about the product?
It was hard coming from Gong, but Jiminny is starting to grow on me for sure.
I don't like that the video is so small when I'm trying to rewatch a call. My only options are full-screen or a tiny thumbnail.
I don't like that the video is so small when I'm trying to rewatch a call. My only options are full-screen or a tiny thumbnail.
What problems is the product solving and how is that benefiting you?
-Being able to re-watch calls for action items
-Watching teammates calls and learning from their wins and successes
-Learning more about our clients and their problems
-Watching teammates calls and learning from their wins and successes
-Learning more about our clients and their problems
Easy to use, easy to implement, good analytics.
What do you like best about the product?
We implemented Jiminny to give us better coverge in our CRM of our SDR outbound process to give us better coverage of conversation topics and better understand our customers, it does this highly effectively. Being able to track trends in topics amongst SDRs has been extremely helpful & allowed us to make data driven decisions regarding outreach. Playlists have also been incredibily helpful for best practice & coaching.
What do you dislike about the product?
We have had a small number of issues with the notetaker joining calls, but this has mostly been because of last minute invitation changes. But support have always been very helpful.
What problems is the product solving and how is that benefiting you?
Jiminny is helping us do coaching very effectively and track conversation trends and amend our outbound cadences and scripts to reflect this. Coaching also allows our AEs to coach our SDRs effectively and easily.
Fantastic Coaching-First application for conversational intelligence
What do you like best about the product?
I've been using Jiminny for a few months now, and we've been really impressed with the results. Jiminny has helped me identify areas where our sales team can improve, such as their use of key messaging, playbooks, and their handling of objections. It's also helped me craft better messaging for my team.
One of the things we've found most useful is that it allows me to support my sales team even if they're in different time zones. I can listen to calls at my convenience and provide feedback as needed. This has been especially helpful when we've had to step in to support a deal, as we can quickly and easily get up to speed on what's happened so far. The short transcript summaries, integrated into Salesforce, have leveled up our data quality, and context switching when understanding deals.
Our sales teams loved the sidekick, and it's meant that every deal now has detailed notes, so I no longer need to follow up the team on keeping Salesforce updated.
Overall, I'm really happy with Jiminny. It's a powerful tool that has helped me improve my sales team's performance. If you're a marketer looking for a way to support your sales team, I highly recommend giving Jiminny a try over some of the more expensive alternatives in Market. They platform did everything we needed, and their differentiators added more value than the other options.
The team were fantastic all the way through our trial, and gave us the confidence we needed to know that Jiminny was a great fit.
One of the things we've found most useful is that it allows me to support my sales team even if they're in different time zones. I can listen to calls at my convenience and provide feedback as needed. This has been especially helpful when we've had to step in to support a deal, as we can quickly and easily get up to speed on what's happened so far. The short transcript summaries, integrated into Salesforce, have leveled up our data quality, and context switching when understanding deals.
Our sales teams loved the sidekick, and it's meant that every deal now has detailed notes, so I no longer need to follow up the team on keeping Salesforce updated.
Overall, I'm really happy with Jiminny. It's a powerful tool that has helped me improve my sales team's performance. If you're a marketer looking for a way to support your sales team, I highly recommend giving Jiminny a try over some of the more expensive alternatives in Market. They platform did everything we needed, and their differentiators added more value than the other options.
The team were fantastic all the way through our trial, and gave us the confidence we needed to know that Jiminny was a great fit.
What do you dislike about the product?
Conversation transcription on calls with poor connections are sometimes mis-attributed to the wrong speaker, mostly because of the call platform not keeping up with multiple speakers at the same time.
What problems is the product solving and how is that benefiting you?
Managing teams across timezones is hard, and we found that time was being spent sitting on calls together, instead of reviewing deals. Now we can add call reviews to the deal review process, and implement coaching on the spot. It makes the team more efficient and they can spend more time selling.
Getting salespeople to keep the CRM up to date is always a challenge, and the automated transcription summaries, time-stamped notes in Sidekick and salesforce integration made this much easier. The sales team now love using the platform and my data is better.
As a marketer, getting access to sales insights is one of the hardest parts of my job, because the teams can't aggregate insights from every call. Between the keyword tracking in the platform and the ability to tag, comment and coach asynchronously, I'm, now able to capture customer sentiment, feedback and quotes, without fighting to get time from my salespeople.
Getting salespeople to keep the CRM up to date is always a challenge, and the automated transcription summaries, time-stamped notes in Sidekick and salesforce integration made this much easier. The sales team now love using the platform and my data is better.
As a marketer, getting access to sales insights is one of the hardest parts of my job, because the teams can't aggregate insights from every call. Between the keyword tracking in the platform and the ability to tag, comment and coach asynchronously, I'm, now able to capture customer sentiment, feedback and quotes, without fighting to get time from my salespeople.
Real time-saver and helps with training
What do you like best about the product?
It's great for training, allowing colleagues to review and practice on past real life calls.
What do you dislike about the product?
Sometimes the transcripts aren't perfect, particularly with specific terms or acronymns, but you can always figure it out!
What problems is the product solving and how is that benefiting you?
Recording and sharing conversations that are had. Allowing team members to catch up without having to be present for the whole call - they can dip into any relevant parts
We Love Jiminny - Easily can track calls
What do you like best about the product?
The dashboard is super user friendly. And listening to calls is so efficient. I can skim the transcript and scroll to exactly what I need to hear. I really like that the software identifies tone and sentiment. Easy to share calls among our team and leave feedback for one another.
What do you dislike about the product?
No recommendations. For what we use it for, it works incredibly well. It's great!
What problems is the product solving and how is that benefiting you?
We are able to go back and listen to calls to dive deeper into the customer insights and feedback. We also use it to give one another feedback on calls, sales coaching and strengthening our message.
Jiminny helps me improve
What do you like best about the product?
Jiminny records everything, we listen to it everyday as a way of learning or to remember what is said. All the words are transcripted which is great and our calls are better because of it.
What do you dislike about the product?
Not many downsides to be honest. Sometimes words are mixed up in the transcript but overall happy with the software and would definitely reccomend other companies to use it.
What problems is the product solving and how is that benefiting you?
When we have calls and forget what is said on a call we can use Jiminny to remember, also can tailor our next calls to remember the conversations that we have pervously had.
Best sales enablement solution
What do you like best about the product?
My main use case for Jiminny is recording and rewatching my calls. I've found this is the most accurate when it comes to transcript and the summary it provides are excellent.
What do you dislike about the product?
It does everything it needs to very well. The only thing to improve on is sometimes the recording of the share screen can be a little unfocused. When you switch to High image quality mode, this improves.
What problems is the product solving and how is that benefiting you?
Jiminny allows me to effectively record and rewatch meetings. It's useful for sharing snippits with my team to get feedback and also rewatching key moments before followups/ future meetings with that customer.
This means I'm not missing out or forgetting any key details.
This means I'm not missing out or forgetting any key details.
Business Development Manager
What do you like best about the product?
Jimminy helps me to improve so much! First, it's really good to be able to listen to the call again and also see the statistics about your call. Statistics include elements such as listening to speaking ratio, so it can really help you improve on listening more if you see that your speaking ratio is too high. I really enjoy using Jimminy
What do you dislike about the product?
Sometimes the transcription is not perfect.
What problems is the product solving and how is that benefiting you?
Jimminy helps me to perfect my calls with clients, it's an amazing tool to see the areas you need to improve on!
Jimminy Saves Time and helps me improve
What do you like best about the product?
I love the stats! I have been looking this year to get my Talk Ratio down and after speaking to the wider team we all realised how much Data we can get from our calls to ensure that we are offering the best training possible- (our aim is to be World Class)! It is amazing that you can see the team average and where others rank, I can then go and listen to those with especially good stats and pick up some tips!
Our CSM Alice is great, loved the session when she came into our office. Additonally, in a similar role of upskilling people on a training platform , I though the quiz was a great method of getting us to pay attention!
Our CSM Alice is great, loved the session when she came into our office. Additonally, in a similar role of upskilling people on a training platform , I though the quiz was a great method of getting us to pay attention!
What do you dislike about the product?
The transcripts of the calls aren't always 100% accurate but this is something we use internally and not something we share with clients so it has never been too much of a problem
What problems is the product solving and how is that benefiting you?
Jimminy aids me to improve my training sessions which are the primary focus of my job. The stats show me how patient I am in letting my clients speak alongside other aspects such as the pace at which I am speaking, this has enabled me to be really refelective of how I am coming across and therefore coach myself to become the best I can be! As a team we love sending recordings to clients for them to watch too as it is a super easy process
Very user friendly straightforward tool
What do you like best about the product?
Coaching and commenting on calls and keep track of all the calls while logging to Hubspot directly. Very user friendly and intuitive platform
What do you dislike about the product?
Haven't encountered any major issues so far. However, sometimes there is a connectivity issue and i had to do a troubleshoot
What problems is the product solving and how is that benefiting you?
On time Sales calls and tracking
Improving team's calling skills
Expanding knowledge about calling
Improving team's calling skills
Expanding knowledge about calling
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