Jiminny
JiminnyReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
909 reviews
from
External reviews are not included in the AWS star rating for the product.
Very Helpful Business Tool
What do you like best about the product?
the team insights page is really helpful for training
What do you dislike about the product?
it doesn't integrate with salesforce which would be helpful
What problems is the product solving and how is that benefiting you?
i don't have to sift through a huge database of calls manually, i can filter the result
Jiminny is a great tool for SaaS use!
What do you like best about the product?
I love that Jiminny integrates easily into HubSpot. It saves me so much time as it is able to add notes from my calls to all of my HubSpot accounts. I also enjoy the sidekick option as a notetaker. I am able to keep my own personal notes within the same deal which makes everything so easy to find and use.
What do you dislike about the product?
I don't like that the transcripts always misspell our company name. Seems minor, but the transcripts always lists our company name as our competitor.
What problems is the product solving and how is that benefiting you?
Helps with notetaking and time managment. Also, helps with recaps of "meaty" conversations to send to my customers as a refresher.
Useful Tool
What do you like best about the product?
The analytics part of the tool is really useful and makes it easy for me to be able to improve my calls.
What do you dislike about the product?
The tool can occasionally be tempremental and not join calls when it was supposed to.
What problems is the product solving and how is that benefiting you?
Making it easy to highlight call coaching areas
A tool my team couldnt do without
What do you like best about the product?
It's an easy tool to use, and the auto transcription as well as the ability to send snippets of demo's are really useful sales tools
What do you dislike about the product?
The team insights tab isn't very useful.
What problems is the product solving and how is that benefiting you?
Ability to coach, as well as log session and share recordings with prospects
Works well
What do you like best about the product?
The best thing about Jiminny is the automation - we don't have to remember to hit record or invite a notetaker, everything just works seamlessly. The summaries and action items have dramatically improved and are now really useful.
What do you dislike about the product?
I can't think of anything specific, I suspect there's plenty of product features I don't use so it would be useful to have more push features.
What problems is the product solving and how is that benefiting you?
Making sure our whole organisation has all it's calls recorded and stored in the same place for quick reference for anyone to access.
Jimminy - great for meeting and deal insights
What do you like best about the product?
I really love the new AI 'ask Jimminy' features, when you think of ROI this feature really does help save time when following up with clients. In terms of professional development the call insights are great, it is good to see as an AM/AE if you have covered all MEDDICC points or not and using the insight tabs to fast-forward to specific parts of the conversation.
It is very easy to use and quickly analyses the call, within 10 minutes you have the call review ready. This is something we use more or less every day and it helps save time.
It is very easy to use and quickly analyses the call, within 10 minutes you have the call review ready. This is something we use more or less every day and it helps save time.
What do you dislike about the product?
I wouldn't say I dislike anything about Jiminny, I would say their CSMs or AMs could do better at enabling their customers on how to get the best out of the platform.
What problems is the product solving and how is that benefiting you?
- Time savings - as it recaps meetings
- Professional development - allows for calls to be coached and auto-scoring allows for immediate self reflection
- Professional development - allows for calls to be coached and auto-scoring allows for immediate self reflection
Great software, amazing for CS teams!
What do you like best about the product?
Easy to use. Can very quickly access recordings, find key snippets, and share with relevant team members or clients.
What do you dislike about the product?
No negatives! Sometimes find the software tricky to navigate to find certain calls, but overall positive.
What problems is the product solving and how is that benefiting you?
Previously used to spend all of my calls writing notes, and was never 100% focused. Jimminy allows me to be really present during calls, and the AI feature writes notes for you.
Really helpful for the really forgetful
What do you like best about the product?
I like how I can review past calls, and be fully prepared for when I complete follow up calls with my clients.
Sometimes I forget to make detailed notes, and Jiminny allows me to review what was discussed for my documentation.
Integrated into our systems so that calls are automatically uploaded, and we can upload them on demand.
Sometimes I forget to make detailed notes, and Jiminny allows me to review what was discussed for my documentation.
Integrated into our systems so that calls are automatically uploaded, and we can upload them on demand.
What do you dislike about the product?
The UI is a little bit cluttered and it can sometimes be hard to find what you want.
The search feature while useable, could be a bit better
The search feature while useable, could be a bit better
What problems is the product solving and how is that benefiting you?
Allowing me to see previous calls with clients, and allow me to coach my calls and those of my team
Use it for work and it really helps my role
What do you like best about the product?
the fact that I can search the transcripts very easily for specific bits of information
What do you dislike about the product?
the downsides are that sometimes you have to be very specific to yeild results
What problems is the product solving and how is that benefiting you?
I can use it in my role in complaints with in learning people and also for coaching
Use Jiminny for Work
What do you like best about the product?
I appreciate the automtic notes summary and the search functions with the transcript that is created each call.
What do you dislike about the product?
I wish the call transcripts etc were sometimes generated faster but thst has only been an issue once or twice so not concerned :)
What problems is the product solving and how is that benefiting you?
Records our calls and allows us to review the call or go through easy call coaching to improve for the future
showing 331 - 340