Jiminny
JiminnyReviews from AWS customer
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Incredibly intelligent and detailed.
What do you like best about the product?
AI Analysis very intuitive. Great User Interface.
What do you dislike about the product?
Nothing really - it works perfectly, I would recommend to all.
What problems is the product solving and how is that benefiting you?
Recording client conversations, analysing them and allowing us to reflect from them.
Good software-Good to use IF you uuse it
What do you like best about the product?
It has all the functionalty I need, easy to set up and helps a lot with evaluating calls-customer stages
What do you dislike about the product?
Nothing bad here-nothing to dislike. It works out of the box and does not intrude
What problems is the product solving and how is that benefiting you?
Recording calls and analytics
Increased efficiency and freeing up time
What do you like best about the product?
More efficient with my time and therefore allows me to focus on other priorities.
What do you dislike about the product?
Feels it doesn't set a great tone to start a call/meeting - as opposed to building immediate rapport, there's questions to what is Jiminny (and why).
What problems is the product solving and how is that benefiting you?
It's eliminating the need to type/take notes and allowing me to be fully present more often.
Powerful Tool
What do you like best about the product?
We implemented Jiminny in August 2024, and now I can't imagine my working day without it.
Although I wasn't directly involved in the implementation, I had the opportunity to join the Kick-Off meeting with Emilia Grigorova and Jamie George, and I can honestly say these two were exceptional. They were incredibly professional, engaging, and knowledgeable, and from the moment we hopped on the call, we were immediately hooked and eager to start using the tool.
Jiminny has proven to be a powerful resource that is now deeply integrated into our workflow, with numerous teams across the business relying on it daily. The summary emails sent after every call have become an essential part of our process, providing valuable insights that help drive our next steps. We’ve set it up so Jiminny is active in every call booked with a customer, and the user experience couldn’t be simpler or more seamless.
I’ve only had to raise one query with Customer Support, but they responded incredibly fast and were incredibly helpful in resolving the issue. It’s clear that Jiminny’s commitment to user experience extends beyond just the product itself, making it a tool I wouldn’t want to work without.
Although I wasn't directly involved in the implementation, I had the opportunity to join the Kick-Off meeting with Emilia Grigorova and Jamie George, and I can honestly say these two were exceptional. They were incredibly professional, engaging, and knowledgeable, and from the moment we hopped on the call, we were immediately hooked and eager to start using the tool.
Jiminny has proven to be a powerful resource that is now deeply integrated into our workflow, with numerous teams across the business relying on it daily. The summary emails sent after every call have become an essential part of our process, providing valuable insights that help drive our next steps. We’ve set it up so Jiminny is active in every call booked with a customer, and the user experience couldn’t be simpler or more seamless.
I’ve only had to raise one query with Customer Support, but they responded incredibly fast and were incredibly helpful in resolving the issue. It’s clear that Jiminny’s commitment to user experience extends beyond just the product itself, making it a tool I wouldn’t want to work without.
What do you dislike about the product?
Suggestions for improvement (not dislikes):
1. The video quality could be better, as it tends to appear blurry and lacks sharp detail. The resolution is relatively low, and while it can be adjusted when loading the video, it still doesn't become fully clear.
2. Jiminny remains in a meeting for approximately three hours, so for longer calls, it's recommended to remove and re-add Jiminny. However, this results in having two separate sets of data to review and share, would be useful if the time allowed on calls could be extended.
1. The video quality could be better, as it tends to appear blurry and lacks sharp detail. The resolution is relatively low, and while it can be adjusted when loading the video, it still doesn't become fully clear.
2. Jiminny remains in a meeting for approximately three hours, so for longer calls, it's recommended to remove and re-add Jiminny. However, this results in having two separate sets of data to review and share, would be useful if the time allowed on calls could be extended.
What problems is the product solving and how is that benefiting you?
Jiminny has significantly improved how we take notes and analyse calls to track risks and potential spend. It automatically captures and transcribes calls, making it easier to review key insights without missing details. The summary emails after each call highlight important moments, like budget discussions, helping us quickly spot risks and track financial conversations. Overall, Jiminny has streamlined our process, keeping us organized and proactive in managing client expectations.
Great product
What do you like best about the product?
Its easy to use and easy to add to meeting where you aren't the host. I like that you can review the transcript and search it easily. It gives clear next step actions
What do you dislike about the product?
Can't say I have any dislikes, it does what I need it to do.
What problems is the product solving and how is that benefiting you?
It is helping me to review conversations where I may have missed details and not written something down.
Transcribing multiple languages and AI replies
What do you like best about the product?
I really like the fact that so many languages are accurately transcribed and the ability to use AI prompts to write replies and the fact that you can use the AI to write out a summary depending on your sales methodology.
Its integrates into your CRM and other programs without problems and you will lean on the functions on a daily basis.
Very simple and straight forward to use
Its integrates into your CRM and other programs without problems and you will lean on the functions on a daily basis.
Very simple and straight forward to use
What do you dislike about the product?
I would say that occasionally calls are not automatically recorded.
What problems is the product solving and how is that benefiting you?
Its helping the team analyze our calls see what we missed and see how we can improve and to speed up CRM tasks.
Jiminy Review
What do you like best about the product?
easy to use, very helpful for meetings and recording what has happened. Love the meeting summaries.
What do you dislike about the product?
I find it difficult to comment on this given I have recently started using the platform
What problems is the product solving and how is that benefiting you?
Allowing me to easily find meeting summaries and know exactly how each meeting went.
It does what it says on the tin
What do you like best about the product?
I love its ease of use and the fact you can key word search, want to find when you mentioned the word holiday, this is how you can!
I use this daily and the support i get is amazing
I use this daily and the support i get is amazing
What do you dislike about the product?
I dont like the integration, i wish it was easy to turn off and on for different meetings
What problems is the product solving and how is that benefiting you?
It helps us understand what is being said and sold, but also helps me able to make notes and follow up.
Game-changer for sales teams!
What do you like best about the product?
There a few things I like about Jiminny. Starting with their 'Intelligence' section in the platform. It provides you with a very clear and concise summary followed by action items. AS someone who works in sales and speaks with multiple different prospects, this not only saves me so much time but also sets a clear direction on what needs to be actioned next. It has been very accurate so far. The 'Ask Jiminny' feature is also really good, if there is anything I need from the recording and want results super quick, I can simply ask in this section and it will give me super fast, direct and accurate responses.
The support team are also very quick in getting back to you and addressing your issues - I needed to download a recording on the app on the go, they assisted me with it right away.
Also think it's great how it joins calls with 'company name notetaker'.
The support team are also very quick in getting back to you and addressing your issues - I needed to download a recording on the app on the go, they assisted me with it right away.
Also think it's great how it joins calls with 'company name notetaker'.
What do you dislike about the product?
In most cases I do find the 'Auto score' being incorrect. For example, I will be having discussions to uncover the Economic Buyer or Competition, but it doesn't pick this up which leads to inaccurate scoring.
What problems is the product solving and how is that benefiting you?
Helping me with note taking, allowing me to export specific snippets from a call to directly send over to the prospect without overwhelming them with the entire call recording, I can always look into the call in the platform and directly find what next steps need to be actioned, shows you how often specific key words were discussed, statistics on talking speed, listen ratio, patience, monologue - this is all super crucial for personal development as you can review the stats and compare to other calls.
Also find it great how I can directly watch my colleagues calls and learn from them or help them do better.
Also find it great how I can directly watch my colleagues calls and learn from them or help them do better.
Excellent to listen back to calls of CS reps and getting good summaries
What do you like best about the product?
Great tool to listen back to calls of CS reps with clients. It highlights key topics and summarizes conversations effectively.
What do you dislike about the product?
It's optimized for sales, not so much for CS. I'd love if the platform differentiated between the 2 roles.
What problems is the product solving and how is that benefiting you?
Discovering and summarizing coversations between our Customer Success managers and our clients. It helps to record, transcribe and to an extent summarize those calls.
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