I use CrowdStrike Falcon Cloud Security primarily for endpoint protection, including detection and response. It acts like a modern antivirus, automatically detecting and responding to threats based on defined policies. Additionally, it offers a vulnerability management module, highlighting machine vulnerabilities based on the number of managed machines.
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Enhances the overall safety of our company's environment from cyber threats
What is our primary use case?
What is most valuable?
The most valuable feature of CrowdStrike Falcon Cloud Security is its lightweight sensor, taking minimal space and not impacting server performance. The centralized console is a huge advantage, letting me manage everything from one place. It also allows running scripts directly on machines through the portal, making it highly convenient.
What needs improvement?
In terms of improvement, it would be more convenient if there was an easier way to install CrowdStrike, perhaps through better integration with Active Directory. This could automate the installation process for new machines in the environment.
For how long have I used the solution?
I have been using CrowdStrike Falcon Cloud Security since 2020.
What do I think about the stability of the solution?
CrowdStrike Falcon Cloud Security is highly stable, with minimal false positives and performance issues. It operates smoothly without requiring much intervention.
What do I think about the scalability of the solution?
CrowdStrike Falcon Cloud Security is scalable. While installation is manual on each machine, it is easy to deploy on any number of machines, and their console makes it simple to manage them all. CrowdStrike Falcon Cloud Security is widely used in our company, managing endpoint security on almost every device. The user base is around 50,000 plus.
How are customer service and support?
I have been in touch with CrowdStrike's tech support for the past three years. Their support is excellent, quickly resolving issues and providing top-notch assistance, especially compared to other security vendors I have worked with.
Which solution did I use previously and why did I switch?
We chose CrowdStrike because of its effective detection capabilities with minimal false positives. It enhances the overall safety of our company's environment from cyber threats.
How was the initial setup?
It is a cloud-based solution managed by CrowdStrike. All we need to do is install a simple sensor on our machines, and they take care of the rest, providing us with a comprehensive endpoint security solution. We can easily monitor and manage security through their user-friendly interface. The installation and setup of CrowdStrike Falcon Cloud Security are very easy and require a good internet connection on your machine.
What's my experience with pricing, setup cost, and licensing?
CrowdStrike Falcon Cloud Security is not cheap but it is worth the money. It simplifies administration by handling both vulnerability and endpoint security with just one sensor installation. In terms of cost, it is competitive and comparable to Windows Defender, offering better efficiency without the need for multiple consoles.
Which other solutions did I evaluate?
We explored other options like Trend Micro and Sophos before deciding on CrowdStrike. However, those tools had performance issues, especially on application servers and desktops due to their heavy installers. CrowdStrike stood out as it is lightweight and doesn't impact system performance during operation.
What other advice do I have?
I would strongly recommend CrowdStrike Falcon Cloud Security to others. It is highly effective in providing accurate security and detecting cyber threats without overwhelming you with false positives. It allows you to focus on meaningful alerts, making it a value-for-money product. Overall, I would rate it as a nine out of ten.
Highly scalable, stable, and offers excellent technical support
What is our primary use case?
I use Falcon Cloud Security as our primary EDR solution, integrated with Splunk for alert management. While Falcon effectively mitigates many threats automatically, we leverage it for targeted threat hunting when we observe unusual patterns or a high occurrence of specific tactics. This allows us to ensure we are not being targeted and provides insights into potential threats to our environment.
How has it helped my organization?
Falcon Cloud Security has significantly improved our organization by providing detailed and clear insights into potential threats. Its precise visibility allows us to see everything entering and leaving our environment, enabling us to effectively mitigate attacks and respond to potential security incidents.
What is most valuable?
The most valuable feature of Falcon Cloud Security is its comprehensive threat-hunting ability. It ensures we stay ahead of potential threats by providing detailed insights and allowing us to investigate and address security concerns proactively.
What needs improvement?
One area for improvement in Falcon Cloud Security is the support portal. While the documentation is comprehensive, I would like easier access to in-depth training and resources within the tool. Simplifying the portal for better navigation and learning would be beneficial.
For how long have I used the solution?
I have been working with Falcon Cloud Security for a year.
What do I think about the stability of the solution?
The stability of the solution is a solid ten out of ten.
What do I think about the scalability of the solution?
The scalability of the solution is excellent. I would rate it as a ten out of ten.
How are customer service and support?
CrowdStrike's technical support is excellent. The team is highly knowledgeable and provides comprehensive assistance.
Which solution did I use previously and why did I switch?
Before using CrowdStrike Falcon Cloud Security, I have used SentinelOne. They have different philosophies – SentinelOne is more automatic and easier to use, like a Mac, while Falcon is more technical, allowing for deeper customization and insights, akin to a PC. Falcon's comprehensive and technical approach aligns well with our SOC's needs.
How was the initial setup?
Deployment is generally straightforward, but like many tools, it takes time to fine-tune and achieve optimal configuration.
What's my experience with pricing, setup cost, and licensing?
While I have heard that Falcon Cloud Security can be expensive, I believe the investment is justified for the peace of mind it provides.
What other advice do I have?
My advice for someone considering CrowdStrike Falcon Cloud Security is to do your homework and ask plenty of questions to fully understand the depth and capabilities of the tool. Overall, I would rate the solution as a nine out of ten.