I work for a service provider for a defense customer. We are using Zscaler Private Access to connect to the Internet. This is how we keep our customers protected with the latest inspection of the URLs.
Zscaler U.S. Government Solutions, Zscaler for Users, FedRAMP Authorized
Zscaler U.S. Government SolutionsExternal reviews
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Highly scalable, useful URL categorization, and easy setup
What is our primary use case?
What is most valuable?
The most valuable feature of Zscaler Private Access is the categorization of the dynamic URLs which keeps the customer's environment protected. The threats and the malware are correctly categorized.
What needs improvement?
Zscaler Private Access's reporting is poor. We should have more insight into the reports regarding what is blocked and allowed.
For how long have I used the solution?
I have been using Zscaler Private Access for approximately four years.
What do I think about the scalability of the solution?
I rate the scalability of Zscaler Private Access a ten out of ten.
How are customer service and support?
I rate the support of Zscaler Private Access a five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
There is a lightweight agent on six laptops and the agent reaches out to the SaaS-based cloud.
The process of deployment takes 15 to 30 days.
I rate the initial setup of Zscaler Private Access an eight out of ten.
What was our ROI?
I rate the ROI from Zscaler Private Access a seven out of ten.
What's my experience with pricing, setup cost, and licensing?
The price is competitive.
I rate the price of Zscaler Private Access five out of ten.
What other advice do I have?
If the reports were improved the customer would have more insight.
I rate Zscaler Private Access nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
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