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Reviews from AWS customer

12 AWS reviews

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3-star reviews ( Show all reviews )

    Ragapriyadharsini Muthaiyan

Efficient quality checks and data profiling

  • August 14, 2023
  • Review from a verified AWS customer

What is our primary use case?

Data Quality involves quality checks and data profiling. It scans through the data, providing metrics like the number of nulls and unique values. Informatica Data Quality profiles the data.

What is most valuable?

In my experience, I've specifically worked with a feature called ARS Doctor, which is part of IDQ (Informatica Data Quality). So, in my earlier project, the core functionality of ARS Doctor revolved around address information sourced from the USPS postal service. It does validate the data. This is crucial because customer addresses often contain diverse writing errors. Given the presence of multiple applications, addresses can be inputted or tagged across various systems or enter their address data differently, yet it needs to conform to a standardized format.

Therefore, each address, even if inputted from distinct systems, undergoes validation to match a single, customizable format. We also have customized settings for these validations.

What needs improvement?

There's certainly room for improvement. One crucial area is generating detailed reports on file statuses. Presently, this is represented visually, often as graphs or charts. Such reporting could offer comprehensive insights into the areas that demand attention and further scrutiny.

For how long have I used the solution?

I possess extensive hands-on experience and expertise in Informatica.

What do I think about the stability of the solution?

I do find Informatica Data Quality is stable. It generally maintains a high level of reliability and stability, making it an asset compliance in various scenarios.

What do I think about the scalability of the solution?

In terms of scalability, you see, it is on the cloud environment, which itself gives the scalable, and flexibility in terms of accommodation of the data. So if we want to scan across the data for the quality and checks, like, not on any sample data. We really want to do this profiling on the checks on a lot of data. So it is very much visible in the cloud environment, which is cloud storage, which is provided by AWS or Azure, or GCP.

How are customer service and support?

Based on my experience and involvement in reported discussions throughout my career, I would definitely give their customer service a high rating. We receive excellent support from Informatica's team, especially during activities like upgrades and other related tasks.

How would you rate customer service and support?

Positive

How was the initial setup?

When it comes to the initial setup, particularly in a cloud environment, it's primarily license-based. There are various features available, each catering to different needs. The platform can establish connections with various systems based on the connectors it offers. These connectors facilitate integration with different environments.

When it comes to data quality, it is a license-based model. So, if you procure the necessary licenses, you gain access to the relevant options. It's all about tailoring the solution to the specific requirements of the project.

If the goal is to perform quality checks separately, there's the option to employ dedicated products for that purpose. Alternatively, data quality checks can be integrated into the data integration process. Naturally, data integration involves elements of reconciliation, verification, and quality assessment. The chosen approach hinges on factors such as data volume and the complexity of requirements. If these factors increase, the option to select different products designed for specific tasks becomes viable and can be explored further.

What other advice do I have?

Overall, I would rate the solution a seven out of ten.

The solution gives us the visual features on how the quality is because back in few years or back some time ago. So it was, like, always a kind of hidden thing because, as a part of the data governance, we do have a lot of data dumped in the data warehouse. But relaying we have been just relying on the data warehouse. So we didn't know, like, it is really giving us the powerful insight, or it is really giving our quality data because it could be junk or anything. So, in that case, at least this solution definitely gives us the strength with the visualization part, which gives us, "Okay, these are the different types of data it exists and data. These are the different qualities where it can improve the quality."


    reviewer2253402

Needs to improve technical support and not suited for small companies due to price and integration

  • August 09, 2023
  • Review provided by PeerSpot

What needs improvement?

I would like to have the solution in one product and technical support needs to be better.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

Informatica Axon is easy to deploy and takes six months to install. We would need five people for the solution's deployment.

What's my experience with pricing, setup cost, and licensing?

Informatica Axon is expensive.

What other advice do I have?

I wouldn't recommend the tool to small companies due to price and integration. I would rate the tool a seven out of ten.


    Amit Rajora

A tool for easy data migration from one environment to another that needs to fix its performance issues

  • August 08, 2023
  • Review provided by PeerSpot

What is our primary use case?

In my company, we use Informatica Cloud Data Integration because I work in the insurance sector, where we use the tool for data migration from one environment to another. We also use Informatica Cloud Data Integration in scenarios where the clients switch from their legacy system to Informatica Cloud using Azure Synapse, because of which we have to migrate all the data to Azure Synapse.

How has it helped my organization?

The most valuable features of the solution are pushdown, optimization, and partitioning, which can be used for frequent data loading, especially when we have a huge data volume in our company.

What needs improvement?

While my company operates on the cloud, we have seen that Informatica Cloud Data Integration has some performance issues causing it to lag. I feel that Informatica is still in the process of improving its cloud. Sometimes, there are connectivity shoes in the product causing it to have multiple issues, because of which the solution hangs or lags. The product may have issues because they are new to the market and are trying to improve their services.

For how long have I used the solution?

I have been using Informatica Cloud Data Integration for two years.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a six out of ten.

What do I think about the scalability of the solution?

The solution can be easily scaled up since we just need to take the aid of some PIM processor and increase the data volume as per what we want.

Scalability-wise, I rate the solution a seven out of ten.

How are customer service and support?

The solution's technical support is good. I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have an experience of more than ten years with Informatica PowerCenter.

How was the initial setup?

Informatica Cloud Data Integration's on-premises version is very good, considering the faster performance and efficiency it provides. Informatica Cloud Data Integration's cloud version is also getting enhanced since Informatica has been regularly doing some patching to increase the product's performance. Considering the current scenario, Informatica PowerCenter is a good product, especially its on-premises version.

The deployment doesn't take much time, and only a few minutes are needed to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

I rate the product's price a seven on a scale of one to ten, where one is the cheapest and ten is the most expensive. The product is a bit expensive.

What other advice do I have?

In the cloud, Informatica has migrated to a different environment in a single platform named IDMC, on which one can have cloud data migration, cloud application integration, data quality, and data governance, making everything combined with a single platform. Earlier in our company, we had to rely on different software or platforms for each functionality, but now we can use a single URL and work on a single platform.

I would like to speak about Informatica Cloud Data Integration's performance, which is too slow but works overall as a tool. To those planning to use Informatica Cloud, I would say that it is the second-best product in the marketplace, and soon it will become the leading product.

On a daily basis, the product has been increasing their overall availability and performance .On a weekly basis, the product gives out some new updates while fixing its old defects. It will be a good product in the coming years. Improvements in the current product will continue for some time.

I rate the overall product a seven out of ten.


    Viswanath Palla

The solution integrates well with data cleansing engines, though it needs to be more intuitive

  • July 18, 2023
  • Review provided by PeerSpot

What is our primary use case?

Informatica MDM is a multi-domain product for any master data management. We could use it for customer master data management or supplier data. Given the nature of the business, we can apply Informatica MDM to master the core data entities within an organization.

What is most valuable?

Informatica MDM has a defined data model we can customize with user and developer options. The solution's user interface allows users to work with the master data model. Another feature I like is that the solution can integrate with various data cleansing engines, such as address cleansing or data quality-related packages or functionalities.

What needs improvement?

From a data or master data management perspective, the solution is pretty evolved. But from a business process automation workflow standpoint, it could be a bit more intuitive, rather than technically complex, such as in workflow alteration using ActiveVOS. The solution also needs adaptive rules elaborating AI/ML technologies.

For how long have I used the solution?

I have been working with Informatica MDM for ten years now.

What do I think about the stability of the solution?

The solution is robust and stable enough.

What do I think about the scalability of the solution?

With master data, we don't usually talk about tons of data. There could be a lot of records, but then it's not that huge. Now that Informatica is shifting towards the cloud as part of their software, they would have considered the scalability perspective, which is not too huge. Like transactional databases, we would expect less data there. The solution is mature enough to cater to a wide range of users.

How are customer service and support?

We have a huge dependency on support all the time. If something is required or unclear or doesn't work, we have to raise a ticket and follow a process to resolve it. The turnaround time is long sometimes.

Even for simpler questions, we still have to be put on hold and wait for someone to pick up and respond. Even if the problem is critical, support does not treat it with the same urgency we would anticipate or expect.

How would you rate customer service and support?

Neutral

How was the initial setup?

One would need professional services from Informatica to get MDM installed, and there has to be a contract with professionals all the time after that to manage the data model and any changes to the data. Moreover, there is a huge dependency on their professional services to work with the product in the long-term perspective.

The setup is not complex for professionals, but people without a technical background would not be able to set up the solution by themselves.

Once the installations are complete, there are two aspects to the solution. One is the back-end, which is the model, then setting up integration to load the data and configuring the MDM system to perform its master data capability. The other part is the front end, which is deploying the user interfaces and ensuring the user roles are defined and set up.

When deploying the solution, the whole project team needs to be around because the developers, the users, and everybody on the project team must come together because once it is deployed, it needs to be tested. Maintenance teams would be separate. They need to focus on any minor enhancements to the solution and provide support with any bugs, issues, or questions users might have with the data.

What's my experience with pricing, setup cost, and licensing?

I have heard from customers that the product comes with a huge license cost. Under contractual terms, Informatica does not let us have full control of our own datasets, but that comes down to how the billing and licensing work. The licensing is a bit complex and expensive.

Which other solutions did I evaluate?

I have experience working with Informatica MDM. However, I have been comparing it against MS MDS to see how each stands. More from a costing perspective, a licensing standpoint, or any roadmap from a product's perspective, for which MS MDS has no plans to expand or evolve to a newer product with more capabilities. That's something I am checking in the background. Given the current landscape in my organization, both tools coexist, but we are trying to see if we need to replace one with the other.

What other advice do I have?

At the moment, Informatica is the market leader within the MDM space, expanding into the latest data integration and management advancements. I don't see MS MDS in these areas. But then again, MS MDS has been treated as a legacy system within the organization, and we're trying to find a roadmap to replace it with Informatica by understanding what it offers comparatively.

The solution is pretty evolved from an MDM perspective, and it seamlessly integrates with its product suite.

We work with the on-prem version. We have seen the cloud version, but we're not there yet because it takes a long time to onboard all the businesses onto the cloud. The cloud version is still at a proof of concept stage.

Before purchasing the solution, the user must understand the licensing and cost structure, as well as their professional support. All these aspects are important on an ongoing basis. Depending on the wide suite of products they offer, it's best to understand which products would suffice the business needs rather than having to roll out a full-blown MDM solution, which is not the case with all the clients.

I rate the product a seven out of ten.


    Ankit Sinha

A user-friendly solution that eliminates MDM-related problems, but needs more integration connectors

  • July 06, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Informatica Axon for MDM purposes.

What is most valuable?

The most valuable feature of Informatica Axon is that it is flexible and user-friendly.

What needs improvement?

Informatica Axon needs more integration connectors so that it can connect to systems and different kinds of datasets.

For how long have I used the solution?

I have been using Informatica Axon for two years.

What do I think about the stability of the solution?

I rate Informatica Axon an eight out of ten for stability.

What do I think about the scalability of the solution?

Ten engineers are using Informatica Axon in our organization. I rate Informatica Axon an eight out of ten for scalability.

What about the implementation team?

Informatica Axon's installation, configuration, and user access take two to three days.

What was our ROI?

Informatica Axon eliminates all MDM-related problems quickly.

What's my experience with pricing, setup cost, and licensing?

Informatica Axon is a costly solution. I rate Informatica Axon a four out of ten for its pricing.

What other advice do I have?

I am using the latest version of Informatica Axon. I recommend Informatica Axon to users as it is a good and flexible tool that gets the work done.

Overall, I rate Informatica Axon a seven out of ten.


    Kunal -Verma

Provides efficient data modularization features, but its technical support services need improvement

  • June 27, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for data modularization.

What is most valuable?

The solution has the best feature for parameterization. We can apply it at the mapping and task flow levels. It helps with auto-linking and dynamic linking options for flexible data integration.

What needs improvement?

The solution's capability to handle large volumes of data compared to its on-premise version needs improvement. Its features for partitioning and optimization could be better as well. There needs to be more options for partitioning, including database partitioning, pass-through partitioning, etc. Additionally, it doesn't support XML data types for SQL server databases. Also, it captures success and targets rows only within a system-defined area. It should be able to capture and track the number of rows processed by each pipeline.

Presently, users need to write code against the existing APIs to access information data. It is a complicated process due to the limited functionality of APIs. Instead, there could be an option to write queries against repository tables to fetch the data like its on-premise version.

For how long have I used the solution?

We have been using the solution for two years.

How are customer service and support?

The solution's technical support team could be responsive. We have to contact their global support team to raise new feature requests. Currently, we encounter issues with parameterizing email IDs at the task level to configure features for success, warning, and failure. We sent a request to them back in 2020, but they are yet to add those features.

What other advice do I have?

I rate the solution a seven out of ten.


    Gareth Stretch

Provides IDQ and RDM data management, but has a complex user interface

  • June 22, 2023
  • Review provided by PeerSpot

What is most valuable?

The most valuable features of Informatica MDM are the IDQ and RDM data management. PowerCenter is the most widely used feature of Informatica MDM.

What needs improvement?

Informatica MDM has a complex user interface, which could be improved.

For how long have I used the solution?

I have been using Informatica MDM for four years.

What do I think about the stability of the solution?

I rate Informatica MDM an eight out of ten for stability.

What do I think about the scalability of the solution?

I rate Informatica MDM a ten out of ten for scalability. We plan to increase the usage of the solution in the future.

How was the initial setup?

I rate Informatica MDM a four or five out of ten for ease of initial setup.

What about the implementation team?

Our organization's deployment process for Informatica MDM took two to three months. A third-party team did the solution's deployment. Around 10 to 12 IT specialists and engineers were required for the solution's deployment.

What's my experience with pricing, setup cost, and licensing?

Informatica MDM's pricing is not cheap but comparable to other vendors.

What other advice do I have?

I advise others looking into using Informatica MDM in the future to have their use cases in order and know what they want to use it for.

Overall, I rate Informatica MDM a six out of ten.


    VivekSingh 1

A tool with an easy setup phase and good support but needs to improve stability

  • June 06, 2023
  • Review from a verified AWS customer

What is our primary use case?

Informatica Cloud Data Integration is being used to transform data. Primarily, it is for creating data pipelines.

How has it helped my organization?

Informatica Cloud Data Integration is being used to transform data. Primarily, it is for creating data pipelines.

What is most valuable?

Integration is a valuable feature. Currently, the integration makes our security more robust, especially when compared to IICS, where we would need to make arrangements through native or other ways to handle that, and here using sum up makes our lives easier.

What needs improvement?

With the solution, we had some issues, and we have every day, and we used to open a ticket. Sometimes, there are data issues and transformation issues. So things are not very mature. They need to improve in the aforementioned areas. We are hoping that it will be sorted out in some time, and we will get to experience a hassle-free life.

For how long have I used the solution?

My company does business with Informatica. We are using their product. I have been using Informatica Cloud Data Integration for four to five years. I am an end user of the solution. Also, I am using the solution's latest version.

What do I think about the stability of the solution?

I think they are working. Their engineers are still working on some transformations and some features. It is not as stable as they are thinking, but in the last two years, we have seen good progress. So, we are hoping for a similar thing in the future as well. So it is scalable. But, stability-wise, I think that a more stable version is going to come.

What do I think about the scalability of the solution?

I think it is a scalable product. Around a hundred users are using the solution in my company.


How are customer service and support?

The support is very good. On a scale of one to ten, I rate the technical support between eight and ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

So we've got many solutions. Not before going to Informatica, but we were evaluating and working with other sets of tools as well. So, on AWS, it is EMR and Glue. We quite frequently use Glue for data pipelines. We also use SAP S/4HANA for delegation. I like IPC and IICS because I have experience in them for the last fifteen years, and I'm working using the same tools. So, I mean, it is my biased opinion. Otherwise, since I have not caught exposure to the other tools in the market that the people in my company are using in different teams, I don't have much exposure to them. Had I gone through those experiences, I would probably have recommended some other tools as well. Currently, I'm in this industry using this tool only, so I recommend it only for that reason.

How was the initial setup?

The initial setup was very easy. Currently, we are in a deployment process. We've not yet orchestrated that part, but we are in the process of creating the deployment pipelines.

I have deployed the solution on the cloud. Also, there is no maintenance required for the solution.


What's my experience with pricing, setup cost, and licensing?

Cost-wise, I think it is on the higher side, and that is why we are looking for some better options. Licensing costs are huge compared to other players in the market and for my company.

What other advice do I have?

It's a good tool to start with in the beginning.

The product is maturing and has not matured yet. If I look at the market, there are other tools that are providing this stable solution. I rate the overall solution between five to six out of ten.


    Mohamed BENTAHAR

A stable solution that needs architectural and technological updates

  • May 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

We have used it to elaborate on a project for Golden Record, for IDQ data quality, and create business cases for the control parties.

What needs improvement?

The product could be improved in the area of architecture and technology. All the parts are old.

I would like to migrate it to a new technology. It's better to have a new method for every IT system. Integrate with API, Kafka, and JMS, as API has in Jira code or Jira.


For how long have I used the solution?

I have used Informatica MDM for ten years. I have used Version 8.6 and 9.1 of this solution.


What do I think about the stability of the solution?

I think that it's a good solution, but it's an old solution. It is stable because we have the experience to deploy this solution.


What do I think about the scalability of the solution?

I think it's based on ODBC drivers, and they are not good for scalability.

How are customer service and support?

We have not contacted customer service.

How was the initial setup?

The initial setup was complex. It must have taken around eight or nine months to deploy all Informatica systems. The deployment processes for on-premise and cloud are different. For on-premise, we must deploy the data models, and then we must deploy the rules. We must also deploy a .Go file extension and an exposition of the vendor code, among other things.

It's different if we have an on-premise solution. The stability is for the on-premise infrastructure. It builds the IT of enterprises of clients because Informatica is at 'Legacy' level.


What's my experience with pricing, setup cost, and licensing?

So, there are plans for licensing. There are subscription-based and usage-based licenses. Also, there are licenses for exceptional analytics, etc. In short, there are different models of licensing for every enterprise.


What other advice do I have?

I think there is a new Jira-driven event, Jira-driven data, for the flows and extensions. So in this power center technology, I think that it's complex to navigate through the solution without new technology. Overall, I rate the solution a seven out of ten.


    Chiradeep Bhattacharya

Good customization for data search and sharing; GUI needs to be upgraded

  • May 05, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Axon for controlled and governed data sharing as well as for the policies and principles from a data governance perspective. Our use case was for an airport company and we used Axon in tandem with Datacat Log EDC. We customize data search and data sharing. We have a partnership with Informatica.

What is most valuable?

The management of the policy is very useful. The ability to customize data search and data sharing is useful. The solution has all the necessary features.

What needs improvement?

The GUI needs to be a little more user-friendly and appealing. Salesforce, for example, although in a different category, is very user-friendly and I think if they were to include some of the Salesforce principles, it would be helpful. Informatica needs to do a better job in terms of educating users.

For how long have I used the solution?

I've been using this solution for three years.

What do I think about the stability of the solution?

The solution is stable and dependable as long as we keep an eye on the servers.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The support process needs to be more agile.

How was the initial setup?

The initial setup took a few days. It wasn't very complex but there were some initial challenges because we were trying to setup the Informatica Data catalog, EDC, at the same time. The deployment was reasonable but not very smooth. We have around 300 users.

What's my experience with pricing, setup cost, and licensing?

Licensing costs are generally on the higher side.

Which other solutions did I evaluate?

Collibra was a solution we evaluated but Informatica was the final choice.

What other advice do I have?

I rate this solution seven out of 10.