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It offers exactly what our company needed
What do you like best about the product?
I like the Data generated by maze, it allows us to uncover the flaws in our design solutions and generates heat maps, success rate and so on
What do you dislike about the product?
Sometimes the maze integration lags, which makes the view for participants incomplete
What problems is the product solving and how is that benefiting you?
Gathering info about our user groups, testing solutions before implementation...
Maze is an amazing tool
What do you like best about the product?
I like the usability of the product. It is very easy to get started
What do you dislike about the product?
That it is not possible to segment respondents based on previous answers
What problems is the product solving and how is that benefiting you?
They help us understand our users better and to evaluate our solutions
Maze review / UX designer
What do you like best about the product?
Ability to send out unmoderated usability tests quickly and easily. Allows us to get very valuable feedback directly from our Users without having to set up dedicated time on many individuals schedules for a Zoom meeting. Can be great for getting quick nuggets of insights on projects throughout development cycles.
What do you dislike about the product?
Of course one downside is that you don't get the human connection and ability to pivot in interviews to uncover very valuable insights that you may have not expected. With a Maze you have to be confident in your questions and really focus on how to replicate the creation and capturing of some of those off the cuff insights.
What problems is the product solving and how is that benefiting you?
Maze helps solve the problem of user outreach, it allows for user feedback to be easily captured and then shared to stakeholders through the report function. Great for cheap A/B testing.
Easy to use, well integration with Figma, Rich results
What do you like best about the product?
In my opinion, Maze is very easy to use, and this is what we wanted. We wanted a tool to efficiently perform usability tests and see the results in a snap. Maze does that pretty well.
What do you dislike about the product?
From my experience creating several Mazes, I think Maze needs a 'Loop' feature. For example, I want to make a loop in my blocks so that if a tester fails/does a particular task, the tester will return to a specific block. The only condition would be moving forward to the next block(s).
What problems is the product solving and how is that benefiting you?
Since we have a B2B product, contacting our clients and having them on a call to monitor their behavior is relatively tricky. Maze, however, provided a possibility to validate our hypothesis quickly. We create a Maze and send the link to everyone in only a few minutes. This is the main benefit of our case.
Recommendations to others considering the product:
It's easy to use and set up.
Great product - been very helpful in rooting out product errors
What do you like best about the product?
Speed of response - quick to put users through our product testing UI flows
What do you dislike about the product?
To be honest, not a lot - I would say not knowing exactly who is being through our tests
What problems is the product solving and how is that benefiting you?
Not being able to get hold of test subjects easily - it solves this problem by quickly finding people to test our product
Recommendations to others considering the product:
Use it
Easier than an actual maze
What do you like best about the product?
Unlike a lot of other research tools I've used, Maze is very easy to navigate and build with. I really like how easy it is to incorporate my Sketch prototypes.
What do you dislike about the product?
I found the start and end date/times of testing sessions confusing as they are shown in 13-digit UTC or UNIX timecodes.
What problems is the product solving and how is that benefiting you?
As a UX designer, I need to easily and quickly build tests of various types depending on the project or stage of project. Maze has the tools I need to do that.
A great tool from great people
What do you like best about the product?
I can create a test in a matter of seconds. This is great for quick and dirty user testing but also for more complex experimental designs. I would recommend Maze.co to everyone in research.
What do you dislike about the product?
Well, it's hard to find something that I dislike actually
What problems is the product solving and how is that benefiting you?
Maze.co helped my company democratize user testing between different roles
Great tool for our ux research
What do you like best about the product?
Maze is our complete quantitative UX research tool. We find the layout and UI to be extrememly user friendly.
What do you dislike about the product?
I wish there was a better feature to let participants 'click around' on the prototypes and get feedback without a clear mission. Also wish there was a Protopie plugin
What problems is the product solving and how is that benefiting you?
Maze helps keep our surveys in one spot.
Great tool
What do you like best about the product?
Easy to test new features and prototypes
What do you dislike about the product?
The Figma integration could be improved. It doesn't work perfectly for testers using mobile phones.
What problems is the product solving and how is that benefiting you?
Get user insights easily
Insights at the Speed of Design
What do you like best about the product?
I discovered Figma and Maze at the same time last year, so I had many incentives to learn Figma to make the most of usability testing with Maze. Connecting to a Figma Prototype is easy and fast, as long as you make a dedicated Page for the testing prototype. If you use a page with all of your drafts and ideas, it will take a long time for the Maze to load. A report provides a usability score, which considers the time to complete mazes, the number of misclicks, etc. There are heatmaps for each screen showing an aggregate of the users' clicks. All of these visualizations are extremely useful.
What do you dislike about the product?
Each way of solving a maze has to end with a different screen. One feature I would recommend is to allow the same screen to be the endpoint of two different ways to solve a maze. They recently added support for Figma interactive components, however, a changed state does not always count as a different endpoint for a maze. For example, a user can accomplish a task by either moving a slider or entering a value into an input box. The endpoint with the value in the input box is counted as the same screen, which is not currently allowed.
What problems is the product solving and how is that benefiting you?
I am a UX designer working on making plugins to program collaborative robots. The maze surveys help with design decisions and make A/B testing the prototypes much easier.
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