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User research tool that does "almost" everything
What do you like best about the product?
Love the modular approach of Maze, allows for great flexibility when conducint user research.
What do you dislike about the product?
Need to set successful path for prototype testing, which doesn't always work for all tests scenarios. Would love to be able to test live sites and staging sites as well.
What problems is the product solving and how is that benefiting you?
Unmoderated user testing and robust surveys. It's great for collecting feedback and user information asynchronously.
Easiest way to do quick usability testing!
What do you like best about the product?
It's so easy to set up unmoderated usability tests, card sorting activities, A/B tests, etc. to get quick insights to help you inform your designs. Have yet to find a competitor that's as cost-effective and intuitive to build tests!
What do you dislike about the product?
I wish it was easier to source participants through Maze if you didn't already have your own. Also wish that they added some capabilities for moderated usability testing and interviews.
What problems is the product solving and how is that benefiting you?
Maze is helping our team do quick usability testing to validate and inform our designs. Our design team doesn't have dedicated UX researchers, so our designers have to do our own research. When we're a resource-constrained business, Maze has helped us keep our designs in check quickly and easily.
Nice tool to brig stakeholders on the design side!
What do you like best about the product?
The ability to easily test figma prototypes and the wide choice of tests available
What do you dislike about the product?
It would be useful to be able to create "ab test" so two variants for the same test. To date, however, we need to create 2 different tests
What problems is the product solving and how is that benefiting you?
Find an easy-to-use tool to validate pre-development hypotheses
It offers exactly what our company needed
What do you like best about the product?
I like the Data generated by maze, it allows us to uncover the flaws in our design solutions and generates heat maps, success rate and so on
What do you dislike about the product?
Sometimes the maze integration lags, which makes the view for participants incomplete
What problems is the product solving and how is that benefiting you?
Gathering info about our user groups, testing solutions before implementation...
Maze is an amazing tool
What do you like best about the product?
I like the usability of the product. It is very easy to get started
What do you dislike about the product?
That it is not possible to segment respondents based on previous answers
What problems is the product solving and how is that benefiting you?
They help us understand our users better and to evaluate our solutions
Maze review / UX designer
What do you like best about the product?
Ability to send out unmoderated usability tests quickly and easily. Allows us to get very valuable feedback directly from our Users without having to set up dedicated time on many individuals schedules for a Zoom meeting. Can be great for getting quick nuggets of insights on projects throughout development cycles.
What do you dislike about the product?
Of course one downside is that you don't get the human connection and ability to pivot in interviews to uncover very valuable insights that you may have not expected. With a Maze you have to be confident in your questions and really focus on how to replicate the creation and capturing of some of those off the cuff insights.
What problems is the product solving and how is that benefiting you?
Maze helps solve the problem of user outreach, it allows for user feedback to be easily captured and then shared to stakeholders through the report function. Great for cheap A/B testing.
Easy to use, well integration with Figma, Rich results
What do you like best about the product?
In my opinion, Maze is very easy to use, and this is what we wanted. We wanted a tool to efficiently perform usability tests and see the results in a snap. Maze does that pretty well.
What do you dislike about the product?
From my experience creating several Mazes, I think Maze needs a 'Loop' feature. For example, I want to make a loop in my blocks so that if a tester fails/does a particular task, the tester will return to a specific block. The only condition would be moving forward to the next block(s).
What problems is the product solving and how is that benefiting you?
Since we have a B2B product, contacting our clients and having them on a call to monitor their behavior is relatively tricky. Maze, however, provided a possibility to validate our hypothesis quickly. We create a Maze and send the link to everyone in only a few minutes. This is the main benefit of our case.
Recommendations to others considering the product:
It's easy to use and set up.
Great product - been very helpful in rooting out product errors
What do you like best about the product?
Speed of response - quick to put users through our product testing UI flows
What do you dislike about the product?
To be honest, not a lot - I would say not knowing exactly who is being through our tests
What problems is the product solving and how is that benefiting you?
Not being able to get hold of test subjects easily - it solves this problem by quickly finding people to test our product
Recommendations to others considering the product:
Use it
Easier than an actual maze
What do you like best about the product?
Unlike a lot of other research tools I've used, Maze is very easy to navigate and build with. I really like how easy it is to incorporate my Sketch prototypes.
What do you dislike about the product?
I found the start and end date/times of testing sessions confusing as they are shown in 13-digit UTC or UNIX timecodes.
What problems is the product solving and how is that benefiting you?
As a UX designer, I need to easily and quickly build tests of various types depending on the project or stage of project. Maze has the tools I need to do that.
A great tool from great people
What do you like best about the product?
I can create a test in a matter of seconds. This is great for quick and dirty user testing but also for more complex experimental designs. I would recommend Maze.co to everyone in research.
What do you dislike about the product?
Well, it's hard to find something that I dislike actually
What problems is the product solving and how is that benefiting you?
Maze.co helped my company democratize user testing between different roles
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