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Maze is awesome!
What do you like best about the product?
I love the analysis feature of the results, especially the card sort results presentation. The visual representation of data is easily interpreted.
What do you dislike about the product?
I dislike that you're unable to screen panel members by unique criteria and you're unable to record panel members' experiences.
What problems is the product solving and how is that benefiting you?
Maze solves many customer issues by making it seamless to perform unmoderated user studies quickly. I can share the research results soon, and the team can respond to the findings rapidly.
Usability tests in auto-pilot
What do you like best about the product?
Maze helps me put my user research on autopilot. As a Product Manager at an early-stage startup, I don't have the time to talk to as many users as I would like, so a tool like Maze allows me to get data from my users as if I were observing them in person.
The seamless integration with prototyping tools like Figma and Adobe XD makes the process of creating usability tests so easy and straightforward.
The seamless integration with prototyping tools like Figma and Adobe XD makes the process of creating usability tests so easy and straightforward.
What do you dislike about the product?
I don't like that it only works with lightweight prototypes. If you want to test high-fidelity prototypes, you need to put extra consideration into your components and compress images and icons beforehand.
What problems is the product solving and how is that benefiting you?
Talking to customers and observing them use your product is one the most important parts of my role, however, it's time-consuming. Maze allows me to get insights from customers passively.
Maze is quite a complete tool for usability testing.
What do you like best about the product?
Simple setup, informative report and metrics.
What do you dislike about the product?
still needs improvement re templates for usability testing, question types, as well as user recruitment filters for specific persona and usecases.
What problems is the product solving and how is that benefiting you?
I think for us is mainly quick and easy moderated testing of early stage prototypes
Maze is just amazing for unmoderated user testing!
What do you like best about the product?
The interface is intuitive, and it's easy to link a Figma file and start working. The new Reach functionality is brilliant as well. I use it as a repo for the users I can test on, and the segmentation capabilities are sufficient for now. However, it might need some expansion. Maze is one of my stable tools for user testing and research.
What do you dislike about the product?
The linking feature from Maze imports the whole Figma file and the libraries attached to it as well which makes the Maze I send to testers very heavy sometimes.
What problems is the product solving and how is that benefiting you?
For unmoderated user testing, Maze is solving a massive problem I had of how to go about and carry it out. I'm much more productive and knowledgeable about my users.
Great research tool with new updates often
What do you like best about the product?
Maze allows for best-in-class usability testing using integrations with prototyping applications. The reports provide an easy and pleasing way to share research results. There are frequently new updates with new features and improvements. Maze has a great user experience for researchers and participants, and it's easy to collaborate with team members.
What do you dislike about the product?
I've had some issues purchasing and using participant credits. The problems were eventually resolved; however, on multiple occasions, I have received an error when trying to use credits to hire testers. Their support has been responsive, but I hope this will improve in the future.
What problems is the product solving and how is that benefiting you?
Maze helps my team gather impactful research data to better inform our product and marketing. As a small team, Maze's affordable participant panel, reporting tools, and collaboration features make it possible for user research to make a big business impact.
Maze makes user testing FUN
What do you like best about the product?
It's easy to use and the data collected is very clear and helpful.
What do you dislike about the product?
Sometimes there are still issues with enabled components from Figma but I know you are already working on that.
What problems is the product solving and how is that benefiting you?
We're currently developing new analytics pages and it's been helpful for testing different designs of data viz.
A dream tool for a solo UX Researcher
What do you like best about the product?
The quantifiable data all pulled into an interactive report that you can embed in Figma, or Confluence. It's up to date, has all the necessary info, and makes for easy reference for colleagues outside of Product
What do you dislike about the product?
It's still in it's growth phase, so the things I struggle with now, I know are being developed, and they're constantly improving. Everything works great, it'll just be better when there are more capabilities
What problems is the product solving and how is that benefiting you?
They help me to streamline my usability testing, not only making it more user friendly especially for folks who aren't tech savvy, but they then plug all the data into a beautiful report instantly upon the first response. Love it, so great for time saving, and gives great insights
Easy but still have to recruit your own participants
What do you like best about the product?
It is so easy to use, and the price is pretty reasonable. Our designers were fascinated by its design, and they advocated when we had to choose one among other competitors.
What do you dislike about the product?
There are several critical pain points: Once the test URL goes live, there is no way to fix it. If a prototype is heavy, it does not work at all in mobile envrionment.
What problems is the product solving and how is that benefiting you?
It helps us to try out unmoderated usability testing which would significantly reduce our time and resources. We are still working on evangelization to other stakeholders in our company.
Easy to build tests with rapid results from the test panel
What do you like best about the product?
Maze is great for quicky creating user tests and getting fast results by hiring participants from their test panel which saves a significant amount of time
What do you dislike about the product?
There isn't anything I dislike, the improved paricipant filters have made it easier to test specific demographics
What problems is the product solving and how is that benefiting you?
Maze helps us improve our product with fast testing and iterations. Having human feedback before releasing gives us greater confidence in how a change will perform
Crucial for our UX team, since we're remote
What do you like best about the product?
The wide variety of tests able to run on Maze, from lo-fi to hi-fi.
And since we can run so many different tests from Maze, our remote team can easily access pretty much all of our tests from one platform.
And since we can run so many different tests from Maze, our remote team can easily access pretty much all of our tests from one platform.
What do you dislike about the product?
Adding notes afterwards attached to tests, as well as transcripts. We are running maze test in our one-to-one since it's great way to store all the test results, and it would be nice to be able to add transcripts/notes after each sessions.
Test pages/urls would be nice.
Test pages/urls would be nice.
What problems is the product solving and how is that benefiting you?
We are able execute design and send test i minutes.
And beside the obvious reasons makes our job a lot easier since we are a remote team. We do all of our design in Figma, together with Maze we are pretty much set.
And beside the obvious reasons makes our job a lot easier since we are a remote team. We do all of our design in Figma, together with Maze we are pretty much set.
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