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Great for mission-based prototype testing
What do you like best about the product?
Love how quick and easy Figma plugs into Maze allowing the step by step paths and analysis, the tool allows us to get. a test live in minutes. I also like that we can use a pay as you go approach to paying for testers.
What do you dislike about the product?
I dislike the fact we cant force testers to use a real mobile device, I also have concerns over the quality of the supplied tester pool as often comments were wildly different to the data output.
What problems is the product solving and how is that benefiting you?
highlighting user struggle points, making us more confident in design choices.
Still new to it but works well for our purposes
What do you like best about the product?
I like the flexibility of the tests we're able to put together. I like that it integrates with our prototyping tool Figma. It's also free if you bring your own testers. With their payment model, you only pay if you use their network of testers which really sets them apart from competitors like User Testing.
What do you dislike about the product?
Not really much so far. I'm still pretty new to it and there's definitely a bit of a learning curve but that's to be expected and that's really dictated by how the level of complexity in your testing scenarios.
What problems is the product solving and how is that benefiting you?
On my UX team, we've used it purely internally within our company at this point to test designs on some internal tools we're working on to see if our users can navigate them successfully and reach their goals.
Remote User Testing Faster and Easier
What do you like best about the product?
The instructions and the prototype from Figma could be presented at the same time for users. It makes the remote user testing run smoothly without switching the screen from a slide to a prototype. As a new user, I only took a couple of days to finalize my user testing protocol. Maze is quite easy to start with, the way of building a user testing is like formulating a questionnaire on Typeform. Customer support always responds fast when I have some questions.
What do you dislike about the product?
The newly built block only appears in the last order, I have to drag it all the way to the desired order if I have a lot of blocks. It is quite annoying, but not a big deal. I wish Maze could have the function to change questions or tasks based on the previous responses.
What problems is the product solving and how is that benefiting you?
I don't need to prepare/show instructions and prototype individually. Now they are integrated with the Maze. It is also cool that Maze will generate a report after I complete user testing.
aMazing tool for validate your concepts
What do you like best about the product?
We used Maze for testing our concepts and gather some data before the implementation. It has really great user-friendly design, which is really easy to start using it. Step-by-step project creation provide powerful tools not only for usability testing but Card-sorting, NSS surveys, 5sec test, and lot more. So you can use Maze not for only testing prototypes, but gather survey data, or even combine it together.
What do you dislike about the product?
Well, sometimes there is no ability to use it on the project, because of project limitations, but if you configured everything right it should be fine for small projects, but the huge ones — they are not fit the frames of the project.
What problems is the product solving and how is that benefiting you?
We create unmoderated usability testing, A/B tests, and NSS prediction to define better decisions.
Recommendations to others considering the product:
Really try it out. Give it a chance and Maze will aMaze you :)
Gain valuable and actionable insights to your product in a rapid environment
What do you like best about the product?
Maze has made gaining valuable user insights and research easy, and is now a permanent part of our workflow. Not only has it helped prospective clients see how we use real data to validate our decisions, it has also proved invaluable in getting actionable insights early on, from real users. Insights that have helped shape our products, saving time, effort and the clients money from costly mistakes that may have gone unnoticed until post-launch.
The new discovery features mean we can test an IA, get qualitative and quantitative research, as well as testing our prototypes all in one place!
The new discovery features mean we can test an IA, get qualitative and quantitative research, as well as testing our prototypes all in one place!
What do you dislike about the product?
I haven't come across anything I dislike. Great work guys!
What problems is the product solving and how is that benefiting you?
We have used Maze on a variety of projects, ranging from small apps, to large global organisation websites. It has proved invaluable in identifying how users engage with our products. We recently used it to validate initial discovery work done around user journeys and improving conversions on a self-service platform. Results from Maze showed that breaking up large forms in to more manageable chunks of information helped reduced the bounce-rate, and improved conversions, with form completion. Previously we would have had to design and build this, before gaining these kinds of valuable insights.
Recommendations to others considering the product:
I have tried numerous different testing platforms, but nothing has come close to Maze. I would recommend that anyone wanting to get the most from their products should give it a try, it's so easy to setup a prototype test or survey and to get results in minutes is incredible!
One of the best testing tools in the market.
What do you like best about the product?
Maze is awesome. I gave it a 9 to encourage the team to keep growing and adding cool new features ;) It is a game changer, not only because of its features for multiple types of research and the insights you can obtain from them, but also the cool design and usability towards the tester (which not many tools take into account).
I cannot wait to see for what's to come!
I cannot wait to see for what's to come!
What do you dislike about the product?
I see some oportunities with the way the results are shown in the report, the downloadable CSV for analysis, and adding more logic based questions/filters.
What problems is the product solving and how is that benefiting you?
Being able to test remotely with a live prototype is what makes Maze unique, and certainly covers needs that other tools won't cover. This way, the testing is a little more "life-like", being able to scroll and interact with some screens (and not just pasting an entire screen where you have to zoom in). Besides, being able to add context screens, questions, missions, and many other features makes it super dynamic and fun to solve, and easier setting up the test's storytelling.
User test faster and better!
What do you like best about the product?
Maze greatly helped our user tests, improving time, quality and an incredible report to share with our team. Maze's interface has many features to customize the tests, a complete and easy report, the opportunity to share and define tests with the whole team and resources to apply the test online. I see Maze as one of the most important work tools in our routine.
What do you dislike about the product?
I see some possibilities to improve more test and questionary options to compose the product.
What problems is the product solving and how is that benefiting you?
Before Maze, doing a feature test was very difficult, because we need to find and call our users to the office or go somewhere to test, and our team's routine is very dynamic. With Maze, we do online tests every week with our users using Hotjar on our website, and this has helped to get more efficient information about our product and to get ideas for improvement too.
Recommendations to others considering the product:
This is an amazing product to improve the user experience and user interface test routine!
Highly Recommend! Try it once and you'll never go back to your old testing tools
What do you like best about the product?
I love Maze because of how easy it is to set up a test and gather insights. As a designer, I just copy/paste my prototype share link into Maze, select an ideal path, and my test is ready to go! It's that easy. The auto-generated report is so great to share with my team, especially product managers. We can easily see how we succeeded and how we failed and then course correct.
Now, with the additional question blocks available, I can get even more insights into what my users are thinking and feeling about designs. It's aMAZEing (yes it really is).
Maze is a no-brainer, once you see the valuable insights you gain from a simple test! Maze is my go-to testing tool and I recommend it to all designers out there!
Now, with the additional question blocks available, I can get even more insights into what my users are thinking and feeling about designs. It's aMAZEing (yes it really is).
Maze is a no-brainer, once you see the valuable insights you gain from a simple test! Maze is my go-to testing tool and I recommend it to all designers out there!
What do you dislike about the product?
It took me a minute to understand the difference between "Missions" and "Versions". After I couldn't figure it out on my own I contacted customer support, and they were extremely helpful and friendly.
What problems is the product solving and how is that benefiting you?
I am able to confidently hand off my designs to development because of the insights I have gathered with Maze. By sharing reports with my team we have improved understanding of the value of UX, and more importantly the value of user testing. We have found that designs have failed before even starting development saving time and money.
Makes product management a delight. I've recommended it to everyone
What do you like best about the product?
this is such an excellent product! I love it. So impressed! This has made my product manager life so much easier. And my users love testing with it, they find it fun!
What do you dislike about the product?
once you get the hang of it it is pretty easy
What problems is the product solving and how is that benefiting you?
being able to watch users in real time and get so much usage data
Recommendations to others considering the product:
use it!
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