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23 reviews
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    Suryakumar Selvaraj

Unified cloud monitoring elevates asset visibility while AI-driven enhancements needed

  • February 21, 2025
  • Review provided by PeerSpot

What is our primary use case?

One primary use case for Sophos Cloud Optix is cloud visibility. I use it for compliance requirements and improving end user experience. The solution provides a unified dashboard for multi-cloud environments, allowing analysts to easily monitor assets.

What is most valuable?

I find Cloud Optix to be a valuable solution since it provides a single, unified dashboard to monitor cloud assets, such as AWS and Azure. It includes features like vulnerability management, allowing for visibility into cloud infrastructure at a granular level, highlighting potential loopholes, and suggesting corrective actions. This makes it valuable within a managed service provider's ecosystem or SOC ecosystem.

What needs improvement?

Sophos should enhance its AI-driven detection features and anomaly detection. The solution focuses on cloud security posture management. Fortinet, having acquired Lacework, seems to be a step ahead in this regard, emphasizing the need for Sophos to compete with standalone market leaders. Furthermore, integrating automation features like SOAR could significantly improve its functionality.

What do I think about the stability of the solution?

I rate the stability of Cloud Optix as eight out of ten.

What do I think about the scalability of the solution?

I rate the scalability of Cloud Optix as nine out of ten.

How are customer service and support?

I find Sophos support to be great, especially from a firewall perspective. However, I faced some issues while integrating the product with Azure or M365 into Cloud Optix. I suggest Sophos enhance their integration support to allow seamless integration without manual intervention.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I migrated from Symantec to several other products, as I work on multiple solutions like Sophos, CrowdStrike, Cortex XDR, Cygnal, and Microsoft Defender for endpoint security. Being an MSSP provider requires me to manage various security solutions.

How was the initial setup?

I found the initial setup of Cloud Optix to be straightforward.

What's my experience with pricing, setup cost, and licensing?

I find the price of Sophos solutions to be competitive. It is neither the cheapest nor the most expensive option available. There are other solutions in the market that are less expensive.

Which other solutions did I evaluate?

Cloud Optix hasn't been marketed aggressively in India compared to other Sophos products. It mainly faces competition from cloud-native solutions within AWS and Azure, as well as Lacework, which is gaining traction in the market.

What other advice do I have?

I rate Sophos Cloud Optix seven out of ten overall. 

I recommend it for any size of company, considering their current ecosystem and workload. It's particularly suited for those in a Sophos ecosystem, or working with AWS and M365. An improvement in anomaly detection and integration with SOAR-type automation would make it even more competitive.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Computer & Network Security

Products are much .ore convenient and productive.

  • May 15, 2024
  • Review provided by G2

What do you like best about the product?
The insight is great. Products are really impressive.
What do you dislike about the product?
Nothing to dislike. All good. I find the product much better
What problems is the product solving and how is that benefiting you?
It's deduction technology is quite impressive and accurate which detects the thread and send a note send notification to inform about the details so that an automation based investigation can be performed to dissol the concern.


    Rithika G.

Sophos Cloud Optix is superb for auto-remediation of security incidents in our CloudFormation stacks

  • April 17, 2024
  • Review provided by G2

What do you like best about the product?
Sophos Cloud Optix is exceptional when it comes to infrastructure visibility, cloud resources inventory management and identifying potential security & compliance risks.

Its platform support for auto-discovery across multiple cloud environments is great & we obtain well-rounded insights from its intuitive dashboard.

Its cloud gap analytics aids us to pinpoint operational inefficiencies & ensures that we are properly aligned with client specifications & compliance standards.

After our EC2 instance deployments, we need to continuously monitor for misconfigurations and vulnerabilities in its security posture. Sophos Cloud Optix provides comprehensive visibility which helps us validate our configurations effectively.
What do you dislike about the product?
We utilize Sophos Cloud Optix platform for many of our AWS services management namely EC2, S3, RDS , IAM and CloudFormation.

For preventing unauthorized access and to enforce limited resource privileges, we manage our IAM users, roles and policies through the visibility offered in its dashboard.

Implementing an unified policy management utility is made simple thanks to its seamless integration with our AWS resources.

Overall, we are satisfied with the implementation & the governance features offered by Sophos Cloud Optix for our infrastructure management & cost optimization procurements.
What problems is the product solving and how is that benefiting you?
Recently, we did the analysis of our AWS CloudFormation templates with the help of Sophos Cloud Optix for config errors validation before deployment.

It actively tracks the changes made to any AWS resource in our infrastructure & offers real-time visibility into its security posture information.

Whenever there is any security issues/compliance violations in our CloudFormation stack deployment, Sophos Cloud Optix provides efficient auto-remidiation actions for enforcing compliance standards with our customer security policies.

We can also easily identify idle/unused resources that were deployed from CloudFormation stack. By deleting those stacks, we improve our resource allocation efficiency and minimize cloud expenditures.

With the insights provided by Sophos Cloud Optix, we can comprehend the relationships between the resources deployed via CloudFormation template thereby, prevent infrastructure changes that may potentially impact our production due to misconfiguration in their resource dependencies.


    April Y.

The highly commendable threat detection capabilities and other features of of Sophos Cloud Optix.

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
How the product identifies security gaps and vulnerabilities within cloud environments. Moreover, Sophos Cloud Optix empowers organizations to proactively address potential weaknesses and strengthen their overall security posture.
What do you dislike about the product?
Experiencing false positives and false negatives in the alerting and detecting of the threats. This may cause false alarms to users and question the product's credibility in the future.
What problems is the product solving and how is that benefiting you?
One of the problems Sophos Cloud Optix helps me solve is to conduct ongoing risk assessments; the platform identifies security gaps and vulnerabilities within cloud environments.


    W.Quincy Bevans

A secure and stable endpoint scanner that needs to provide its users a better customer training

  • May 24, 2023
  • Review provided by PeerSpot

What is our primary use case?

Sophos Cloud Optix is the endpoint scanner for the workstations at my company, and they control the firewall and the servers. So it provides endpoint protection with Sophos Firewall Manager.


How has it helped my organization?

It prevents malware and antivirus, so if you have a file on your system that you suspect to be malicious, it quarantines it and locks it away.

What is most valuable?

The most valuable feature for me would be the solution's endpoint protection.


What needs improvement?

I guess that customer training is an area that needs improvement. What I've noticed is that we are not best trained for the software we might purchase, where you might discover later, "you could do that" after buying tools or software to do the same thing you could do with just one tool or software.

The major issue that I would notice and know is that we are not always as best possibly trained for the software that we may purchase. So, after a while and after some digging, you may find out that software or tools could actually do something else. Then, you may end up buying two pieces of software to do the same thing that one could do. It's not a problem with Sophos but an issue across other pieces of software, including Veeam, which I would say is a rudimentary backup that you just use as a backup for virtual machines. You have alternative backups where you would only be backing up versions of what may have been updated, accounting for faster and more precise backups.

In the future, I would like to see email integration to deal with phishing and spam.


For how long have I used the solution?

We have been using Sophos Cloud Optix for more than two years in our company. Also, I am not sure about the version of the solution I am using.


What do I think about the stability of the solution?

I would rate the solution's stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the solution's scalability a six out of ten.


How are customer service and support?

I have never dealt with technical support.


How was the initial setup?

The setup was a little bit complex. I would say that its complexity was at an intermediate level because its users had to set up their rules in Sophos, while in comparison, Coros would just require you to click a few buttons to build your filters and catchphrases, and after that, you can go forward.


What was our ROI?

I have experienced a return on investment using the solution in our company. We had a fair return on our investment.


What's my experience with pricing, setup cost, and licensing?

Regarding the pricing for Sophos Cloud Optix, I would say that it was a very good price.


Which other solutions did I evaluate?

When I was looking around, I saw that Coro dealt with phishing and spam emails, and it really impressed me because that took a lot off of my plate.

For me to do it, I would have put rules that rerouted the emails to me, and then I would have to sit at my desk and release or check the emails coming through, whereas Coro moves it to a SysTrack folder, and you or any of the users can handle it as they go along.


What other advice do I have?

I would suggest those planning to buy the solution get some good training on the solution since doing so can help you possibly do more than what you are currently doing.

I rate the overall solution a seven and a half out of ten.



    Meghna S.

Advance Threat Protection & Response Package for our AWS VPC & workload protection is exceptional

  • April 25, 2023
  • Review provided by G2

What do you like best about the product?
* Sophos Cloud Optix enhances the visibility & transparency of our compliance role standards in our enterprise.

* Onboarding different team members for our infrastructure deployments in AWS is easy since its cloud security brings all insights under a single panel.

* Anomaly detection & vulnerability assessments for our AWS environment is top-notch, offering excellent mitigation recommendations & best practices.
What do you dislike about the product?
* Comprehension of its framework and extensive functionalities is quite challenging when you're new to its platform.

* It requires extensive levels of hands-on expertise and technical knowledge, which can be gained from going through their documentation & knowledge base,

* Once we get familiar with its platform, we can efficiently implement various cloud security approaches to incorporate all our needs under one roof.
What problems is the product solving and how is that benefiting you?
* Sophos Cloud Optix seamlessly integrates with our AWS security services to enhance protection against the latest threats.

* It effectively detects & blocks malware through its in-built threat attribute classifier.

* All malicious encryption approaches which might potentially be part of ransomware attacks are also prevented from getting involved with our environments.

* Various features such as threat protection, vulnerability management, security monitoring & response solutions are stacked well as a package. These services are excellent to layer up our cloud security for our AWS VPC and cloud workload protection.


    Albertson W.

Best in-class Solutions

  • March 10, 2023
  • Review provided by G2

What do you like best about the product?
An important n secure solution for your cloud based systems firewall data switch yet it has great User Interface that you ever expect. Please try to know what you have
What do you dislike about the product?
If there is something that you want to know not then everything is best yet if there is something to be detailed then know security services in the On premise n restricted customisation.
What problems is the product solving and how is that benefiting you?
Serves as a good security support for all could ease of access excellent support services and benefits in your authenticity and carefree


    Vinod S.

Best Solution

  • March 10, 2023
  • Review provided by G2

What do you like best about the product?
It's a great solution with two factor authentication for cloud besed servers, switches, and firewall etc. with user friendly interface.
What do you dislike about the product?
It haven't on-premises strict security policy, only have limited options to customized.
What problems is the product solving and how is that benefiting you?
It helps for scanning and monitoring in details.


    Pabasara M.

Secure Cloud Management with Sophos

  • February 26, 2023
  • Review provided by G2

What do you like best about the product?
The best feature of Sophos is the level of visibility provided into our AWS assets. We found the platform to be a valuable tool for managing our cloud security with features like real time monitoring and easy-to-use interface. Once we could detect an unauthorized user attempting to access our iDaaS and take action ASAP.
What do you dislike about the product?
We would have liked it to be more extendable and customizable to cater the requirements of our iDaaS customers. Additionally, the learning curve is steeper for a first time user of Sophos Cloud Optix
What problems is the product solving and how is that benefiting you?
Sophos Cloud Optix provides deep visibility into our cloud environment, allowing to identify potential risks and vulnerabilities before they become a disaster. It also simplifies the process of securing our entire AWS by providing a single interface .


    Ashish V.

All in One

  • February 14, 2023
  • Review provided by G2

What do you like best about the product?
-centralized management for Endpoint & server protection ,Cloud optics ,wireless , switch and firewall management 2-support Azure identity integration with 2nd factor authentication 3-Support Sub-Estates which allow devide the license usage and administration based on sub-organization 4-Rich status reporting and dashboard 5-support cache update & message relay server for non-internet facing servers & Endpoint 6-Third party integration with Office 365 users
What do you dislike about the product?
It is only cloud solution,it don't have on-premises version 2-Strict security policy,Some policies have limited option to be customized 3-it don't support AIX unix server protection 4-Interface don't support Arabic language
What problems is the product solving and how is that benefiting you?
Sophos Cloud Optix is the ideal solution for organizations using or moving to the public cloud. Combining the power of AI and automation, it provides organizations with the continuous analysis and visibility needed to detect, respond, and prevent security and compliance risks that could leave them exposed.