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External reviews are not included in the AWS star rating for the product.


    Piyush T.

A Comprehensive and Reliable AI Platform

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
I’m really impressed by Watsonx.ai—especially its multi-cloud deployment feature, which makes it easy to use across different cloud platforms. It’s user-friendly, reliable, and the customer support is great. It’s also a transparent and trustworthy AI platform, ideal for businesses.
What do you dislike about the product?
So far, everything on the platform has met our expectations. Since it offers many features, we're still exploring and learning with the help of the support team to fully master it.
What problems is the product solving and how is that benefiting you?
IBM watsonx.ai helps me build and manage AI models faster and more efficiently, with transparency and control. As a marketing agency owner, I’m using it to create a custom AI model focused on copywriting—so I can get better results, work faster.


    Ankit S.

watsonx.ai really stands out when it comes to reliability, security, and handling sensitive data.

  • July 25, 2025
  • Review provided by G2

What do you like best about the product?
Ability to fine-tune foundation models or integrate external models using Prompt Lab is a great plus.
What do you dislike about the product?
Hard to estimate costs upfront without engaging IBM sales for a full breakdown.
What problems is the product solving and how is that benefiting you?
For us, this means we can focus more on solving business problems without worrying about security risks or compliance issues, which is a big win in regulated industries


    Swapnil G.

Seamless Work. Effortless Deployment. Total Freedom.

  • July 25, 2025
  • Review provided by G2

What do you like best about the product?
it empowers teams to build and scale AI with confidence. Its combination of open-source flexibility, enterprise-grade governance, and built-in foundation models makes it incredibly powerful for real-world AI development.
What do you dislike about the product?
While IBM watsonx.ai offers a strong platform for building and scaling AI, there are a few areas that could be improved. The learning curve can be steep for new users unfamiliar with IBM’s ecosystem, and some documentation could be more detailed, especially when it comes to advanced integrations or model fine-tuning workflows.
What problems is the product solving and how is that benefiting you?
watsonx.ai makes it easier to experiment with foundation models, fine-tune them on custom data, and deploy with confidence—all within a secure, compliant framework. The built-in governance and monitoring tools ensure that AI projects align with business goals and ethical standards


    Shubham M.

great to use

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
answers quesitons while keeping the context.
What do you dislike about the product?
looks good to me so far. didn't really find any issues.
What problems is the product solving and how is that benefiting you?
takes less amount of time to do my things


    Denitsa D.

Creating an AI Agent

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
IBM watsonx.ai is an easy-to-use platform for building AI and machine learning models. What I like most about it is how it brings everything together in one place — from training models to testing and deploying them. It supports both traditional machine learning and modern AI models like large language models, so you can work on a wide range of projects. You can use IBM’s models or bring your own, which gives you a lot of flexibility. The interface is clean and well-organized, so it’s easy to get started even if you’re not a technical expert. It also connects well with other IBM tools like watsonx.data and watsonx.governance, which makes managing data and keeping your AI projects compliant a lot simpler. The customer support is incredibly efficient and I feel like I can rely on it, because it is fast. My goal is to create an AI Agent with it, which uses RAG and other tools and it was very easy to understand how the tools work. Overall, I really appreciate how watsonx.ai helps streamline the whole AI development process without feeling too complex or overwhelming.
What do you dislike about the product?
Sometimes, the platform can feel a bit slow, especially when handling large datasets or switching between tools. The user interface, although clean, can be a little overwhelming at first because there are so many options and settings to learn.
What problems is the product solving and how is that benefiting you?
IBM watsonx.ai helps solve a big problem many teams face: how to build, train, and manage AI models in one place. Before, this often meant using different tools for data prep, model building, testing, and deployment — which was time-consuming and complicated. With watsonx.ai, everything is connected. It saves time by letting me work on models from start to finish without jumping between platforms. It also helps with managing data securely and tracking model performance, which is really important when building reliable AI systems. Another big benefit is that it supports large language models, so I can experiment with advanced AI features like chatbots, text analysis, and summarization — all within the same environment. Plus, the platform’s integration with IBM’s governance tools helps ensure that the models are built ethically and responsibly, which is a huge plus in enterprise settings.


    Banking

Watsonx.ai Platform reviwe

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
For me the pros of the watsonx.ai are:

- End-to-end ML/LLM lifecycle in one place;
- Seamless integration with IBM ecosystem;
- Support for open-source + proprietary models;
- Prompt Lab and Visual Builder;
- Granular access control & responsible AI.
What do you dislike about the product?
And now, about the cons of the watsonx.ai are:

- Clunky, dated UI experience;
- Slow responsiveness and limited real-time feedback;
- Not beginner-friendly;
- Limited real-time collaboration.
What problems is the product solving and how is that benefiting you?
It's been helping me with ML projects, supporting the full lifecycle: data ingestion and preprocessing, exploratory data analysis, model training and etc...Some problems that I felt using are: as mentioned early, the steep learning curve and platform complexity and the slow performance for larger datasets.


    Telecommunications

The only AI studio you need for real!

  • July 19, 2025
  • Review provided by G2

What do you like best about the product?
watsonx.ai combines a wide range of AI tools in one platform, making it easy to build, train, and deploy models at scale. The integration with open-source frameworks and IBM’s focus on governance and transparency really stand out.
What do you dislike about the product?
Some part of the UI feels cluttered.
Despite support for open-source tools, deeper features may tie you into IBM’s ecosystem, limiting flexibility
What problems is the product solving and how is that benefiting you?
IBM watsonx.ai is solving the challenge of building, training, and governing AI models at scale. It helps by streamlining the AI development lifecycle—from data prep to deployment—while ensuring models are transparent, auditable, and compliant. This benefits me by reducing development time, improving trust in AI outputs, and making it easier to align models with enterprise requirements


    PRANWANT .

Powerful and Scalable AI Platform for Modern Enterprises

  • July 16, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about IBM watsonx.ai is that it makes it easy to create and use smart AI tools that can grow with your business. It also helps make sure the AI is fair and trustworthy. Plus, it works well with IBM’s cloud, so everything runs smoothly.
What do you dislike about the product?
What I don’t like about IBM watsonx.ai is that it can be hard to learn and use if you’re new to AI. Some parts need more technical skills to understand.
What problems is the product solving and how is that benefiting you?
IBM watsonx.ai helps solve the problem of working with large amounts of data and making sense of it. It can quickly find patterns, answer questions, and make predictions, which saves a lot of time and effort. For me, it means I can make smarter decisions faster and build helpful tools without needing to do everything manually.


    Umesh K.

AI in Finance using IBMwatsonx.ai

  • July 15, 2025
  • Review provided by G2

What do you like best about the product?
Ease of Integration is the best thing i found in this.
I found watsonx.ai relatively straightforward to integrate with existing data pipelines. It supports a variety of data sources, including structured financial data, which made onboarding less painful than expected.
What do you dislike about the product?
While the platform offers powerful tools, it expects a certain level of familiarity with data science workflows and model development. This made it difficult for finance professionals to use it independently without leaning heavily on data or tech teams.
What problems is the product solving and how is that benefiting you?
IBM watsonx.ai is helping us streamline and scale advanced analytics within the finance function.
Specifically, it's supporting use cases like cash flow forecasting and financial trend analysis by enabling faster deployment of ML models.
The platform features also help us maintain compliance which is critical in a firm like Big4.
While it still requires collaboration with data and tech teams, it’s reducing manual effort, improving forecast accuracy, and enabling more data-driven decision-making across our processes.


    Gullenkula s.

Ai fundamentals are much needed

  • July 14, 2025
  • Review provided by G2

What do you like best about the product?
How smart we can change our work and transform using it
What do you dislike about the product?
More content need for grip in the subject
What problems is the product solving and how is that benefiting you?
Yes how we can change our systems to supervised learning