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Expert, Friendly Support Makes All the Difference
What do you like best about the product?
The engineers at SecureFrame are not only very knowledgeable but also extremely friendly and quick to respond.
What do you dislike about the product?
There isn't much to dislike overall. The only issue I encountered was that the GCP documentation was somewhat outdated, but this is understandable since the Google team appears to update the interface almost every month.
What problems is the product solving and how is that benefiting you?
SOC2 certification
Trustworthy compliance with High-security enviroment.
What do you like best about the product?
Secureframe brings policies, vendors and security tasks together in a single clean dashboard. It maintains a lean and efficient compliance structure.
What do you dislike about the product?
Should have more real-time reporting solutions.
What problems is the product solving and how is that benefiting you?
Make SOC and ISO tasks simpler and enhance audit preparedness of a large distributed workforce.
Seamless Integrations and Fast Feedback, Minor Dashboard Glitch
What do you like best about the product?
I really like the integrations they have with all the tools we use at our company. The integrations automatically detect items that are out of compliance and give you instructions on how to resolve them. Once the item is addressed, Secureframe refreshes the item automatically so you also get quick feedback.
What do you dislike about the product?
There isn't anything I can say that I dislike. The only observation is that for some reason the dashboard doesn't display in my account. This might be a bug in their system.
What problems is the product solving and how is that benefiting you?
Secureframe is assisting our company in obtaining SOC2 Type II compliance.
Compliance that moves as fast as our operations
What do you like best about the product?
Secureframe's automation fits perfectly into our logistics ecosystem. It keeps every vendor, system, and policy aligned without constant follow-ups.
What do you dislike about the product?
Some integration need manual syncing after updates.
What problems is the product solving and how is that benefiting you?
It simplified vendor audits and strengthened partner confidence in our compliance process.
Effortless SOC 2 Compliance with Secureframe
What do you like best about the product?
I appreciate how easy it was to set up Secureframe. The team was very supportive and helped us smoothly migrate, making the transition straightforward. Secureframe is invaluable for us in achieving SOC 2 compliance, which is crucial for securing enterprise contracts. I find the dashboard particularly useful due to its ease of access, enhancing our user experience and making it convenient to manage our compliance requirements. Overall, Secureframe's performance has been good, and I'm already considering using it again. This positive experience makes me inclined to recommend it to others.
What do you dislike about the product?
Initially, during migration, there was a little bit of back and forth required. I would have preferred if that process was automated.
What problems is the product solving and how is that benefiting you?
Secureframe helps us achieve SOC 2 compliance, crucial for securing enterprise contracts. The platform's accessible dashboard streamlines compliance management.
Secureframe Strengthened How We Manage Vendor Security and Privacy
What do you like best about the product?
What I like about Secureframe is how much easier it made vendor assessments. Instead of manually checking every vendor's security documentation, the platform automates much of the review and provides a clear, standardized view of each vendor's risk level. I also appreciate the transparency it give us when dealing with suppliers, it helps us build trust and stay complaints without endless paperwork.
What do you dislike about the product?
The only minor thing I'd mention is that some smaller vendors needed a bit of guidance during the onboarding process, but Secureframe's support team handled that quickly and professionally.
What problems is the product solving and how is that benefiting you?
Evaluating third party security and privacy compliance was slow and inconsistent. Now, Fibrecoat uses Secureframe to track, review, and score vendor risks in one platform. It's made our vendor selection process faster, more transparent and far more reliable.
Effortless Compliance and Excellent Support From Secureframe
What do you like best about the product?
What stands out most about Secureframe is how easy it was to implement and start using. The interface feels intuitive, even for someone who isn't deep into compliance every day. Their team guided us through onboarding smoothly, and I really appreciate how their automation saves us time during audits. I use it frequently and it integrates well with our existing security tools, which is a big plus for Our Suncor Operations.
What do you dislike about the product?
There's nothing dislike about Secureframe.
What problems is the product solving and how is that benefiting you?
Secureframe has streamlined how we manage compliance documentation and continuous monitoring at Suncor. Before using it, tracking requirements manually was tedious and time consuming. Now, it automatically monitors our systems and provides clear reports was can rely on for audits. It saves our IT and security teams many hours every week, making our compliance process much smoother and stress free.
Secureframe Took the Stress Out Of Our Audit Process
What do you like best about the product?
What Really stood out for me is how secureframe made the whole audit process easier and faster for our team. They guided us through every step from connecting our system to setting up automated evidence collection. Their customer service team was incredible, they were patient, responsive and always ready to explain thing clearly. It honestly felt like we had an extra team working alongside us.
What do you dislike about the product?
I can't say I've any issues so far. Everything works smoothly and the few questions we had were quickly handled by support
What problems is the product solving and how is that benefiting you?
Before Secureframe, Preparing for Audits used to e stressful and time consuming. Now, we can track compliance tasks, collect evidence automatically and stay ready year round. It has saved us so much time and given us confidence knowing everything is audit ready whenever needed.
User-Friendly Platform with Excellent Team
What do you like best about the product?
The team is friendly and enjoyable to work with, and the platform itself is very easy to use.
What do you dislike about the product?
Overall, I find the platform to be excellent. However, I believe it would be beneficial if the policy templates were made easier to use.
What problems is the product solving and how is that benefiting you?
Assisting us with the management of our SOC2 compliance.
Effortless Compliance and Audit-Ready with Secureframe
What do you like best about the product?
Secureframe has made my daily life stress-free as it relates to compliance.I manage financial data that must be very strictly regulated, and this platform organizes all of it and makes everything easily audit-able. Automated evidence gathering that saves hours of manual labor and I can see exactly what controls are done or not done. The interface is clean, and I didn’t have to possess obscure technical knowledge to dive in — a thing I love.
What do you dislike about the product?
The refresh is not instantaneous on the dashboard after uploading a number of documents. Also, although we do have some seamless integrations with our tools (such as DocuSign), others required a small amount of setup from IT. In sum, these are relatively small inconveniences for the efficiency we’ve gained.
What problems is the product solving and how is that benefiting you?
Prior to Secureframe, when it came time for an audit, stitching together a full picture felt like assembling a jigsaw puzzle by pulling pieces from different spreadsheets and folders. But now every document, control and policy lives in one place. It lowers the probability of missing important files and helps us maintain a concise audit trail for regulatory reviews. Our compliance reporting time has been reduced by almost half - that’s a number I can live with, as it allows me more time for reconciliations and client accounts.
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