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Ease of use
What do you like best about the product?
Once you get going the system is really intuitive and makes renewing our SOC 2 Type 2 compliance really straight forward. Having the ability to quickly see what is failing or at risk well laid out from UI/UX perspective, and now using AI to verify what we're submitting for testing is complete is also reassuring.
What do you dislike about the product?
Onboarding was a little difficult as there was less handholding than expected. That said, the team is super responsive whenever you reach out and ready to jump on a call to answer any questions or concerns.
What problems is the product solving and how is that benefiting you?
It’s impossible to work with larger partners today without at least SOC 1 compliance. Even four years ago, achieving that would have taken four times the effort and cost. Secureframe made it possible through incredible efficiency. It also gives us the confidence to work with larger partners who may require other certifications, knowing that multiple frameworks are supported.
Secureframe is great for managing our SOC2 resources and facilitating our yearly audit.
What do you like best about the product?
Secureframe is great for ...
* organizing resources for compliance frameworks.
* organizing and maintaining company policy
* educating out team during cadenced training exercises
* managing vendor risk profiles and maintaining a record of vendor risk assessments and reviews.
* bringing attention to any failing tests for a given compliance framework, as well as recommending ways to pass the tests
* organizing resources for compliance frameworks.
* organizing and maintaining company policy
* educating out team during cadenced training exercises
* managing vendor risk profiles and maintaining a record of vendor risk assessments and reviews.
* bringing attention to any failing tests for a given compliance framework, as well as recommending ways to pass the tests
What do you dislike about the product?
Not necessarily things I dislike, but some feature requests - 1) Enable requesting / tracking user RBAC for individual vendors (even when the vendor doesn't have an integration with Secureframe). 2) Enable full text search on policies.
What problems is the product solving and how is that benefiting you?
SOC2 audit and long term compliance maintenance
Our SOC II Type 2 Prep partner
What do you like best about the product?
Communication, always on hand to answer questions.
What do you dislike about the product?
A bit more customization would be great to ensure we can match our exact ways of working and make the process that much easier
What problems is the product solving and how is that benefiting you?
Compiling all of our SOC II Type 2 answers in one place and clearly identifying what's needed.
An easy way to stay on top of compliance
What do you like best about the product?
As a one man IT team, audit periods can be overwhelming, specially if you're juggling day to day tasks, internal projects and audits. Secureframe makes it really easy to track your tasks, see which users have tasks pending and their integration helps a lot when it comes to tracking vendors and auditing the apps we use.
Their support team has always been very helpful, they are quick to respond and they're really good at following up with you, even proactively.
Their support team has always been very helpful, they are quick to respond and they're really good at following up with you, even proactively.
What do you dislike about the product?
I've noticed that every time there's an update we'll get a couple of bugs, but they get fixed pretty fast.
What problems is the product solving and how is that benefiting you?
Getting a security certification is challenging when you're chasing hundreds of users, having a tool that condenses everything into a single portal makes it more manageable, it's easier to pull reports and present data to clients as well.
Secureframe review
What do you like best about the product?
Integrations with alot of vendors we use made it easy to onboard and keep track of it.
Good evidence/tests/policies tracking.
Customer support team is pretty responsive and tries to guide you as much as they can through out the journey
It's easy to use once you get hang of it.
Good evidence/tests/policies tracking.
Customer support team is pretty responsive and tries to guide you as much as they can through out the journey
It's easy to use once you get hang of it.
What do you dislike about the product?
Not straightforward to remove certain tasks/tests that are false positives - CSM were very helpful on this.
Secureframe agent is good but doesn't support mobile devices yet(mobile devices)
This is probably not specific to secureframe but there were alot of manual excel sheet hand offs between our auditors during auditing.
We would get huge list of excel sheet of request of evidence/failing tests. I thought this would be done within secureframe.
Again this might've been our auditor issue.
Secureframe agent is good but doesn't support mobile devices yet(mobile devices)
This is probably not specific to secureframe but there were alot of manual excel sheet hand offs between our auditors during auditing.
We would get huge list of excel sheet of request of evidence/failing tests. I thought this would be done within secureframe.
Again this might've been our auditor issue.
What problems is the product solving and how is that benefiting you?
One place to host and track all of our policies/vendor checks and anything else related to software security compliances
Helps organize and streamline security reviews
What do you like best about the product?
Everything I need for security reviews such as policies, certifications, and evidence is in one place. It saves me from chasing down different teams and lets me answer questions quickly. The layout is simple and easy to navigate.
What do you dislike about the product?
I wish I could ask questions using AI. I haven't found the AI upgrade to be very useful compared to ChatGPT.
What problems is the product solving and how is that benefiting you?
Secureframe makes it easy to manage security reviews by centralizing all compliance documents, certifications, and evidence in one place. I no longer have to track down information from multiple teams, which saves time and helps me respond to customer security requests much faster.
SecureFrame is an ideal security audit partner
What do you like best about the product?
SecureFrame has really helped us to prepare for our SOC 2 audit. We have a Customer Success Manager named Zach that we meet with twice a month to make sure that we are on track to pass our audit. We have had lots of questions and Zach always follows up with us, and they always have coverage if Zach happens to be out. Their platform is very user friendly and was easy to get all of our employees to use. I highly recommend them if you are preparing for a security audit. Their support, guidance and software are all top class.
What do you dislike about the product?
I have not found any downsides. We switched CSMs halfway through our onboarding due to a departure, but both of our Customer Success Managers have been great.
What problems is the product solving and how is that benefiting you?
They have been instrumental in setting us up for a successful security audit
Simplify the compliance journey
What do you like best about the product?
Secureframe makes the compliance journey an achievable trip. The integrations, tests, and suggested tasks provide a step-by-step roadmap. The automated AWS tests also exposed risks I hadn't yet considered.
What do you dislike about the product?
No major downsides. It would be nice if each compliance framework wasn't a separate license.
What problems is the product solving and how is that benefiting you?
Secureframe has given us a roadmap to meet our compliance goals. The platform almost acts as a consultant or another member of our team
SecureFrame helps making compliance alot less painful
What do you like best about the product?
Saves time with compliance automation reducing manual effort.
Fairly easy to use UI with decent support when needed.
Multiple frameworks for evidence collection.
Secureframe does not support HITRUST but willingness to work with us to help build out the framework.
Fairly easy to use UI with decent support when needed.
Multiple frameworks for evidence collection.
Secureframe does not support HITRUST but willingness to work with us to help build out the framework.
What do you dislike about the product?
Each framework adds up in cost.
Integrations could improve with other tools like JIRA.
Integrations could improve with other tools like JIRA.
What problems is the product solving and how is that benefiting you?
Helps with the manual effort put in for evidence gathering, mapping different frameworks.
Great choice to get soc2 locked down
What do you like best about the product?
User-friendly UI
Easily integrates with several cloud provider
Provides detailed solution (AI, TF, UI) to failing tests
Easily integrates with several cloud provider
Provides detailed solution (AI, TF, UI) to failing tests
What do you dislike about the product?
Time to sync after a resource was updated. The ticket would be resolved after several refresh but thats not a blocker
What problems is the product solving and how is that benefiting you?
Secureframe helped us identify what we needed to do to meet SOC2 requirements.
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