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Secureframe Makes Compliance Achievable for Small Teams
What do you like best about the product?
For a small company without a dedicated compliance team, Secureframe has been a game-changer. It integrates seamlessly with the vast majority of tools is use, which means we didn’t have to reinvent our workflows. The platform provides clear visibility into our compliance status, helps us stay audit-ready year-round, and keeps the process manageable without requiring full-time staffing.
For us, that's been vital. It turned compliance from a drain on resources into a structured, predictable process.
For us, that's been vital. It turned compliance from a drain on resources into a structured, predictable process.
What do you dislike about the product?
Over the past two years, we have encountered a couple of minor bugs, but each time the Secureframe team addressed them quickly. While nothing has been a showstopper, a bit more proactive communication on upcoming changes or fixes would be a nice touch.
What problems is the product solving and how is that benefiting you?
Secureframe has allowed us to stay compliant with minimal resources. Without it, we would have needed at least one person fully dedicated to compliance work. Now, we can manage SOC 2 readiness and other compliance goals alongside our day-to-day business priorities. The integrations and automation free us from repetitive manual tasks, while still giving us the confidence that our controls are in place and audit-ready at any time.
Fast time to value to achieve ISO 27001
What do you like best about the product?
Secureframe provided a clear, structured path to achieving ISO 27001, significantly reducing the time and effort needed. The platform’s integrations and automated evidence collection streamlined compliance tasks, while their responsive customer support / CS ensured we stayed on track. Support for forwarding to relevant auditing partners was helpful.
What do you dislike about the product?
Some integrations required minor manual adjustments, and a few platform features could offer deeper customization. However, these were small trade-offs compared to the overall efficiency gained. We have achieved our certification and have setup quarterly monitoring for most important parts.
What problems is the product solving and how is that benefiting you?
Secureframe simplifies and accelerates the ISO 27001 certification process by automating evidence collection, tracking tasks, and providing clear guidance. This has reduced compliance overhead, improved audit readiness, and allowed our team to focus more on core business priorities.
Flexible Compliance Platform with Strong Multi-Account Support
What do you like best about the product?
Secureframe makes it straightforward to manage compliance across different tools on multiple accounts and easily scope requirements for different frameworks such as PCI and SOC 2. I also appreciate the ability to trigger manual syncs after making changes, so updates are reflected quickly and progress can be tracked and reported in real time.
What do you dislike about the product?
It can be challenging to integrate with some of our internal tools, but this is a common limitation with most third-party vendors.
What problems is the product solving and how is that benefiting you?
Secureframe centralizes our compliance management across multiple accounts and frameworks, making it easier to prepare for audits like PCI and SOC 2. It streamlines evidence collection, provides clear visibility into progress, and allows manual syncs to ensure data is always current. This reduces the time and complexity involved in meeting compliance requirements and improves our audit readiness.
Simplifying compliance framework
What do you like best about the product?
One of the best things about Scureframe is how easy it is to use, even if you are not a compliance expert the platform is pretty straight forward and easy to use. Setting everything is a simple way that made the implementation process a breeze. we didn't have to spend weeks for the team training.
Apart from that the team is super friendly and very responsive. "Top-Notch"
Apart from that the team is super friendly and very responsive. "Top-Notch"
What do you dislike about the product?
While SecureFrame is pretty solid overall, there are a few small areas where it could improve, like customisation in reporting and admin control for tasks. These features are fine as they are, but some extra flexibility would make the platform even better. However, I know they’re constantly making updates, so it’s clear they’re listening to feedback.
What problems is the product solving and how is that benefiting you?
ScureFrame changed the overall concepts by streamlining compliance, it offers a wide range of features that help us meet the regulatory requirements, especially integration with other tools which makes everything in one place efficiently and effectively.
A startup friendly product
What do you like best about the product?
It was easy to get up to speed and affordable for us as a startup. Great customer service/support.
What do you dislike about the product?
Some integration are a bit lacking and we've had a few instances where there were features that didn't seem to have been well QA'd.
What problems is the product solving and how is that benefiting you?
A risk and Compliance platform
Secureframe is extremely end user friendly!
What do you like best about the product?
Secureframe is extremely end user friendly from the admin portal to the employee portal. It’s a great resource as an HR leaders to track required training. The provided Security training is top tier and extremely happy with it.
The integration capabilities is quite impressive as well!
I can also applaud their Customer Success and Support team. Extremely helpful and usually responds same day!
Would highly recommend Secureframe to another company.
The integration capabilities is quite impressive as well!
I can also applaud their Customer Success and Support team. Extremely helpful and usually responds same day!
Would highly recommend Secureframe to another company.
What do you dislike about the product?
I would like it if Secureframe could notify me when someone is added as personnel.
What problems is the product solving and how is that benefiting you?
Tracks training on security awareness and SOP compliance:
Helpful but lacking in features
What do you like best about the product?
I enjoy the team, they are committed to helping and I never get pushback for posing questions or clarifications. They don't sign you and then disappear. The software itself is clean and understandable.
What do you dislike about the product?
I dislike how it feels like it's still in it's infancy of features. There is some basic stuff that should be addressed to streamline things 10x. I know they are actively working on improvements, and they do actually deliver what they talk about which is nice. Looking forward to future iterations.
What problems is the product solving and how is that benefiting you?
Secureframe helped us get SOC2 compliant, and the team guided us well through that process. For a first-timer, it was relatively painless and simpler than I anticipated.
Great product. Ensured a smooth audit and was a great foundation for our GRC program.
What do you like best about the product?
- Robust feature set
- Integration with our current systems.
- Timely and responsive support
- Integration with our current systems.
- Timely and responsive support
What do you dislike about the product?
- No issues to report, this product has gone above and beyond in our pursuit and maintenance of ISO 27001 and SOC 2
What problems is the product solving and how is that benefiting you?
- We use SecureFrame to ensure we comply with ISO 27001 and SOC 2 obligations.
- We collect all the evidence required for an audit in the tool.
- We collect all the evidence required for an audit in the tool.
An Amazing Tool, Especially for People New to SOC Compliance
What do you like best about the product?
Customer service is fantastic, Nickson Jean-Baptiste is our firm's point of contact and he is incredibly knowledgeable. Both my firm and myself were new to the SOC compliance world and Nickson's knowledge was paramount to helping us get our first SOC 2 cert. His training and subject-matter expertise are unparalleled.
The application itself is incredibly intuitive, guiding users with widgets, templates and "scores" to demonstrate the organization's progress towards its compliance certification. It does just enough hand-holding to keep you accountable while giving you enough wiggle room to explain compliance outside of the SF "box".
The application itself is incredibly intuitive, guiding users with widgets, templates and "scores" to demonstrate the organization's progress towards its compliance certification. It does just enough hand-holding to keep you accountable while giving you enough wiggle room to explain compliance outside of the SF "box".
What do you dislike about the product?
Nothing to note. Performance, accessibility and customization all rate between adequate and excellent in my opinion. We've had some issues with integrations breaking, but I'm not sure if that is on the SF side or the integrating applications' sides.
What problems is the product solving and how is that benefiting you?
It is allowing a relatively small security team to complete what is considered a large project.
atisfying GRC Solution
What do you like best about the product?
The application is very easy to use. The customer support has never dropped the ball since about 2 years we implemented the solution. The integration is seemless and most of the data being integrated are properly aligned.
What do you dislike about the product?
Sometimes, we have to do a 5 seconds reconnect the integrations which we believe we can live with.
What problems is the product solving and how is that benefiting you?
We are compliant in four frameworks because of Secureframe deployment. Our Audit management is also very smooth with minimal audit requests and delays.
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