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Couldn't Do SOC2 Without It
What do you like best about the product?
I can't even imagine trying to gather evidence to meet all SOC2 requirements without SecureFrame. We're a small company, and SecureFrame helps tremendously in keeping us organized, reminding us what needs to be done, and keeping an eye on the security of our application. It's like having an automated security consultant.
What do you dislike about the product?
We've had issues with the auditor that we chose based on recommendations from SecureFrame, but not SecureFrame itself.
What problems is the product solving and how is that benefiting you?
It's helped us understand what we need to do to become SOC2 compliant, and then eases the process of data gathering to make it happen. It minimizes the time and people resources that we need to devote to security.
Positive & Organized Experience!
What do you like best about the product?
The Secureframe portal was extremely easy to use. All the requirements for certification were clearly laid out for us to complete. They also provided us with example policies that we could edit and deploy to our employees. Setting up the connections to our various vendors was a seamless process. Also, our Secureframe Customer Success Manager was very knowledgeable about the certification process and all requirements. He was ready to help answer any questions that we had, and was always responsive to emails. I would highly recommend other companies to work with Secureframe!
What do you dislike about the product?
There were no aspects of Secureframe that I didn't like during our experience working with them.
What problems is the product solving and how is that benefiting you?
Secureframe is helping us achieve security compliance to go through the SOC2 certification process as a company, which has been a requirement for us to get by several clients.
Secureframe made compliance simple and stress free
What do you like best about the product?
Secureframe helped us get our certification faster than we thought possible. The system is very easy to use and everything is clear from the start. The layout is simple so you always know where to go and what to click. Tasks are shown in a clear list with instructions so you never have to guess the next step. Real time alerts tell you when something needs fixing and you can solve most issues right away.
Evidence is collected automatically so I do not need to ask the team for screenshots or logs. This saved us many hours every week. The process felt smooth from the first login until the final audit. I liked that Secureframe keeps both technical checks and documents in one place so I do not have to switch between tools. The support team was quick to reply and always gave answers that helped us move forward. I never felt stuck at any stage.
Evidence is collected automatically so I do not need to ask the team for screenshots or logs. This saved us many hours every week. The process felt smooth from the first login until the final audit. I liked that Secureframe keeps both technical checks and documents in one place so I do not have to switch between tools. The support team was quick to reply and always gave answers that helped us move forward. I never felt stuck at any stage.
What do you dislike about the product?
I have not found any serious problems. It would be nice to have more options to change the look of the policies and templates but the default ones already work well.
What problems is the product solving and how is that benefiting you?
Before Secureframe we had no clear process for compliance and audits were stressful and slow. Now everything we need is in one place and the system shows exactly what to do step by step. This removed the guesswork and cut the time we spend on compliance by many hours each month. We were able to prepare for certification without hiring extra help and passed on the first try. It keeps us ready for audits at any moment and gives peace of mind that nothing important is missed.
A platform for compliance that is guaranteed to work!
What do you like best about the product?
Intuitive, comprehensive, great support and customer focused.
What do you dislike about the product?
Some missing vendor plugins, doesn't always update as changes occur and some features behind a paywall.
What problems is the product solving and how is that benefiting you?
Secureframe helps us streamline SOC 2 compliance and accreditation by plugging directly into our Microsoft environment and collecting real-time data about compliance issues. It also provides policy templates and a repository for all policy and procedures and can facilitate positive acknowledgement of policies relevant to the employees and security of the company. It also tracks non-compliance and highlights where we don't have artifacts to show compliance and how we can remediate them.
User friendly product with helpful support team
What do you like best about the product?
Simple and straight forward UI. Integration module was is best of all. Initially we didn't use the integration module, we manually digged through every service that use to collect evidence. After integration, Secureframe was able to analyze all our Azure services, atlassian accounts in no time and showed us the wholistic picture of where we stand. For every test failure, SecureFrame provided simple and straightforward steps to pass the test.
Their customer support is really cool, those guys were able to support immediately for most part. Overall product is very easy to use and understand.
Their customer support is really cool, those guys were able to support immediately for most part. Overall product is very easy to use and understand.
What do you dislike about the product?
Like any other product, they also have some glitches in the UI and in integration module. However their support team helped to overcome these glitches and move forward quickly.
What problems is the product solving and how is that benefiting you?
- Security training, policy management and updates
- Each tracking of SOC2 tests status and evidence management
- Integrations module to scan all cloud resources in realtime
- Each tracking of SOC2 tests status and evidence management
- Integrations module to scan all cloud resources in realtime
Secureframe for Compliance Initiatives
What do you like best about the product?
Secureframe is extremely helpful in pursuing compliance initiatives for many different frameworks. The company helped us achieve 3 different compliance certificates in the same year, which is great for our business. They have been such a big help, and their team is very responsive. Secureframe is very easy to use, and very straightforward when it is audit time. It took a team of 2 to implement the tool altogether, and we use the tool daily for many different needs.
What do you dislike about the product?
I don't have anything bad to say about Secureframe. Sometimes we have obscure applications we would like to add to our profile that are not available, but that has been overcome by Secureframe since the company adds new integrations almost daily it seems.
What problems is the product solving and how is that benefiting you?
Secureframe has solved our problem of not having a centralized compliance service that does a lot of the heavy lifting for us. This is a major benefit to the business
We use Secureframe for SOC2 Compliance, and it's a breeze.
What do you like best about the product?
It is so easy to navigate, especially for the greater company that are not necessarily the most tech-savvy. We need to maintain SOC2 compliance for some of the industries we work for, and making sure all of the departments that are not necessarily involved in the tech side would have been immensely difficult for the IT team without Secureframe.
What do you dislike about the product?
Secureframe itself doesn't have any issues I dislike, but the whole compliance requirements in general are a pain, so it's great that there's a front facing system that helps simplify it.
What problems is the product solving and how is that benefiting you?
We need SOC2 compliance to continue to work with some of our clients in certain regulated industries.
Fantastic experience with Secureframe!
What do you like best about the product?
Easy-to-use user experience. Fantastic support.
What do you dislike about the product?
Potentially could enable more usage of AI tooling, but overall great experience.
What problems is the product solving and how is that benefiting you?
We require SOC2 Type II certification to sell to large enterprise. Secureframe solved this huge problem for us, allowing us to grow.
Seamless Integrations make security compliance a breeze
What do you like best about the product?
From an engineers point of view, I absolutely love the integrations that Secureframe has built in. We were able to hook up Secureframe up to our Github repository as well as our AWS account and see where we were lacking in our security compliance. I loved that each test provided a clear indication of what resource or rule was failing, and provided not only steps in either the AWS console UI and GitHub UI, but also CDK code to fix these issues as infrastructure as code. The speed at which the tests then updated as we implemented fixes was also great. It was a very easy system to setup and maintain.
What do you dislike about the product?
I did not find many things to dislike with Secureframe. I did find some of the tolerance windows a little confusing to setup, for instance we had a test on AWS for having the newest version of ElasticSearch that kept failing when a new patch got released, which was fairly frequently. It wasn't very intuitive on how to set a SLA on when we would update that particular resource. I also found that some of the tests took a long time to sync from AWS back to Secureframe.
What problems is the product solving and how is that benefiting you?
We were using Secureframe to help us achieve SOC2 compliance. It was very beneficial to set up tests that asserted our security practices and see where we were lacking. It was also a great tool to help us fix misses in our security processes going forward - whenever we saw a failing test come up with a new resource, it was a clear indication that our workflow was missing a vital step in making sure we always implemented the rules and safeguards that we said we were.
Secureframe made SOC 2 Type 1 compliance a breeze
What do you like best about the product?
We used Secureframe for our SOC 2 Type 1 compliance and couldn’t be happier with the experience. They walked us through every step, from setup to follow-through, in a way that was easy to understand, even for someone without prior compliance experience. The platform is intuitive, the process is streamlined, and their team was responsive and knowledgeable. They took what could have been an overwhelming audit process and made it straightforward, stress-free, and efficient.
What do you dislike about the product?
Nothing, the process was smooth from start to finish.
What problems is the product solving and how is that benefiting you?
Secureframe took the complexity and uncertainty out of achieving SOC 2 Type 1 compliance. Before using them, we didn’t have the in-house expertise or bandwidth to navigate the many requirements and prepare for an audit. Their platform and team provided clear guidance, automated much of the documentation and evidence collection, and ensured we stayed on track. As a result, we were able to complete our audit quickly and confidently, without diverting significant time and resources from our core business.
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