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Secureframe makes SOC 2 simple and efficient
What do you like best about the product?
Secureframe has been an amazing vendor in our SOC 2 process. The platform makes it easy to connect with qualified auditors, track our compliance efforts, and keep all of our requirements organized in one place. It takes what could be a complex, time-consuming process and makes it straightforward and manageable.
What do you dislike about the product?
The only drawback is that the reminders and task tracking aren’t as strong as they could be. While the platform is excellent overall, more consistent notifications and accountability features would make it even better.
What problems is the product solving and how is that benefiting you?
Secureframe has streamlined our SOC 2 compliance process by giving us a single platform to manage requirements, track evidence, and coordinate with auditors. It eliminates the guesswork and manual effort that would otherwise take significant time and resources. Having everything organized and audit-ready in one place has saved us countless hours and ensured we stay on track with compliance.
Great solution for security documentation and employee compliance
What do you like best about the product?
SecureFrame was a great tool for our team to be able to house all of our security documentation in a secure location. It also allowed us to be able to keep our employees up to date on annual security reviews and necessary compliance standards.
What do you dislike about the product?
Unfortunately, the AI component of filling out security questionnaires was only applicable to Excel files, and most of the questionnaires that our team receives are via portals or other methods like Word Docs or PDFs.
What problems is the product solving and how is that benefiting you?
SecureFrame is an excellent central repository for essential documentation. It also keeps employees up to date on compliance training, and allows us to display our security standards on our website in the form of an easy to access portal.
Big learning curve, slightly buggy, but very helpful compliance software
What do you like best about the product?
I love the trust center - makes it super easy for our potential customers to retrieve the security documentation they need. I also have not yet used the questionnaire/knowledge base feature, but am very excited to try it out as it has the potential to save many hours of time.
What do you dislike about the product?
We've had various issues with small bugs - integrations failing periodically. We've also had issues in our audit prep because the Secureframe numbers don't match up with traditional SOC2 control numbers, and our auditors who aren't well versed in Secureframe have had significant trouble finding the evidence they're looking for.
What problems is the product solving and how is that benefiting you?
Saving us time and helping us stay compliant when it comes to audit prep and third party questionnaires.
Security & Compliance Framework for small software companies
What do you like best about the product?
Easy to use platform, and an outstanding customer support team
What do you dislike about the product?
Can sometimes come in conflict with solutions from other vendors, sometimes making it difficult to select the best path forward
What problems is the product solving and how is that benefiting you?
Secureframe helps us manage our security policies and general compliance. This year, they specifically provided a framework to become SOC2 certified which was a big win for our organization.
Easy-to use and effective
What do you like best about the product?
Secureframe has made it easy for us to stay on top of compliance without slowing down the business. The integrations and automation remove a lot of manual effort, and the reporting gives us a clear, executive-level view of where we stand across our compliance workstreams. We appreciate them being a reliable partner for scaling securely.
What do you dislike about the product?
We don’t have many complaints. Occasionally a test will error without clear explanation, but in those instances the Secureframe team has been very responsive and helpful in resolving the issue.
What problems is the product solving and how is that benefiting you?
Secureframe has streamlined key parts of our compliance program, including security training, policy review and acceptance, and managing our ISO 27001 and SOC 2 requirements. It saves us time, reduces manual work, and gives us confidence that we’re meeting the necessary standards.
From Zero to (SOC) 2 in a month
What do you like best about the product?
We looked at a variety of compliance automation platforms, Secureframe's team and platform stood apart. They take a very straight forward approach and an unbeatable price. They supported integrations for every tool we needed and their support was prompt whenever we had a question or needed help.
What do you dislike about the product?
There are certain tests/controls that are included that aren't required as part of a SOC 2, it was sometimes difficult for us to tell what where required vs nice to have.
What problems is the product solving and how is that benefiting you?
We used Secureframe to help our start up get SOC2 Type 1 compliant in very short order. We had a unique situation of being a very small and early company, they helped us navigate the nuance of what that means and how to make it work.
Great tool for Security & Compliance Management
What do you like best about the product?
Easy to use platform, great UI, amazing customer support
What do you dislike about the product?
Some non-critical integrations don't work as intended
What problems is the product solving and how is that benefiting you?
Security and compliance management tool with a great UI at an affordable price.
Easy tracking of issues for soc2 compliance
What do you like best about the product?
As someone who comes from the product world , I think Soc2 can be a bit overwhelming. I found the UI of secure frame to very intuitive which benefited us during the assessment
What do you dislike about the product?
I think in-app knowledge would be a nice addition but having to click a few links is not big deal.
What problems is the product solving and how is that benefiting you?
Primarily SOC2 compliance is easily tracked as well as access control in one place.
For many of our clients it’s important we can easily share results which secure frame enables.
For many of our clients it’s important we can easily share results which secure frame enables.
Automated Compliance & Audit Readiness
What do you like best about the product?
Highly intuitive UI, automated compliance workflows, extensive integrations, excellent support
What do you dislike about the product?
Some integration gaps, limited custom features, pricing may be less transparent
What problems is the product solving and how is that benefiting you?
Audit Readiness; Operational Efficiency & Time Savings; Visibility & Ongoing Security Improvements
Audit preparation made manageable
What do you like best about the product?
Highly intuitive UI, automated compliance workflows, extensive integrations, excellent support
What do you dislike about the product?
Some integration gaps, limited custom features, pricing may be less transparent
What problems is the product solving and how is that benefiting you?
At Kirklin Solutions, Inc., we recognize that trust and data security are the foundation of client relationships. Over the past year, Secureframe has been an invaluable partner in helping us prepare for SOC 2 compliance. While we have not yet completed certification, our progress toward audit readiness has been significantly accelerated thanks to Secureframe’s platform and expertise.
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