KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,164 reviews
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Security Training - Done right!
What do you like best about the product?
The Knowbe4 system provides an environment to test, train, and educate that is concise and well integrated. The system provides the tools to manage the training and plenty of high quality content.
What do you dislike about the product?
The initial set-up was painless and quick, the only thing that I would like to see improvement on is the set up of active directory integration. It is not a big thing but if I had to change one thing it would be the creation of the integration config file. A couple of video tutorials might help to explain the process better. There was lots of on-boarding assistance and guidance so this is not a big issue.
What problems is the product solving and how is that benefiting you?
The system is allowing me to test the habits of my users by using real world phishing templates that look far better than the ones I was crafting myself. The training materials have such a variety that all learning styles are supported. The production values of some of the materials rivals that of production studios like Netflix and Amazon Prime.
Best awareness training around
What do you like best about the product?
The variety of training and the automation of the product. They also keep the training very engaging and not mundane or boring. Great reinforcement modules and continuing education to keep your users up to date. Not just a once a year training test type deal. The rep that gets assigned to your account is your personal security assistant. They help setup your portal, answer any questions, and they recommend all the best practices. You can schedule a meeting with them anytime and they are always willing to help.
What do you dislike about the product?
Honestly, I have not found hardly anything that I dislike about this platform. The recently remodeled back-end makes it even easier to navigate through all the content. I guess the only thing I came across that was a little annoying was we could not upload a background image for the phishing tests, you had to "link" a picture to use. Not a big deal our graphics art guy created one and sent us a link, but was an extra step instead of just being able to upload an image like you can in other parts.
What problems is the product solving and how is that benefiting you?
Security awareness. People are paying attention to what they are clicking or even better, not clicking. We are still in the early phases since roll out, but have already noticed a behavior change, with people asking or calling the help desk more about emails and such, so at the least they are becoming more aware.
Recommendations to others considering the product:
The price and the number of modules you get is totally worth it. If you implement this program (and have your leadership team on board), you will be much safer than any anti-virus, firewall, or any other protection can offer you. The users are your biggest weakness.
KnowBe4 Security Awareness Training Works
What do you like best about the product?
The ease of setting up and monitoring a wide variety of phishing and vishing campaigns and the scope and breadth of up to date training materials make KnowBe4 the absolute frontrunner in this market.
What do you dislike about the product?
Some of the metrics are a little fuzzy but the raw data and the ability to group risky individuals and focus specific training far outweigh any fuzziness.
What problems is the product solving and how is that benefiting you?
The staff can get lax regarding the protection of their identities and of corporate assets. Ongoing campaigns for phishing and training keep the problem of cybersecurity in the forefront.
Recommendations to others considering the product:
Run, don't walk to sign up for this amazing program. They work very hard at ensuring you succeed.
Knowbe4 will help you establish a phishprone benchmark and help reduce it, with tangible results.
What do you like best about the product?
I can visually see how phishprone my users are. I can then gear tailored security awareness training towards them and then see the improvements and reduced risk after the training. The users also like the training and mention it being fun and informative.
What do you dislike about the product?
The initial setup of the environment in order for the phish tests to work. I had to switch off a lot of security controls for the phish test to work. We have anti spoofing setup. I had to include Knowbe4's IP range in order to allow it to pass through. If you have a firewall, you will also need to ask them for a list of their phishing domains in order to whitelist them for the links to work.
What problems is the product solving and how is that benefiting you?
We are increasing our user awareness of phishing attacks and reducing the number of clickers. We are in our 3rd month of the training, so it will still take time to bring the numbers down, although we've already seen a tangible improvement. We want to protect our organization from RATs (Remote Access Trojans) that will give attackers an in to our network. We also want to protect our company's users from being exploited and conned into giving away their or the company's personal data or finances.
Recommendations to others considering the product:
It is best to get buy in from management. And then to send out Comms regarding an upcoming Security Awareness Training and letting users know that it is important to complete and do the training as you are building your human firewall to stand against would be malicious hackers.
KnowBe4 Phishing - Hook them now before someone else does.
What do you like best about the product?
The ability to target a phishing email to a human or process using information gathered online or using in-house knowledge.
The ability to test our human assets and processes before there is an issue.
Then review reports and determine how to resolve any potential issues found.
The ability to test our human assets and processes before there is an issue.
Then review reports and determine how to resolve any potential issues found.
What do you dislike about the product?
I can't actually say that I dislike any part of this service.
What problems is the product solving and how is that benefiting you?
Identifying the processes and humans that are vulnerable to phishing attacks. We are then able to modify training and or processes to resolve these issues.
Recommendations to others considering the product:
It's a no brainer! KnowBe4 has the tools required to test and train your human assets and processes.
Best in the Business
What do you like best about the product?
KnowBe4 got one of the most important things right out of the gate: Administrator Navigation.
The UI is very easy on the eyes, simple to understand and navigate.
The gauges for what is going on (training or phishing failures) are beautiful and easy to understand.
The Automation by far reigns supreme to any product I've ever touched in the Security Training sector.
Being able to set up single perpetual campaign that automatically refreshes its content is almost completely unheard of throughout the competitors. Especially when you talk about sending randomized emails to individuals - many don't even allow this much.
The UI is very easy on the eyes, simple to understand and navigate.
The gauges for what is going on (training or phishing failures) are beautiful and easy to understand.
The Automation by far reigns supreme to any product I've ever touched in the Security Training sector.
Being able to set up single perpetual campaign that automatically refreshes its content is almost completely unheard of throughout the competitors. Especially when you talk about sending randomized emails to individuals - many don't even allow this much.
What do you dislike about the product?
KnowBe4 did not have multi-tenant capabilities last I had used it. Not really a problem assuming you are an MSP who is using a Password Tool or something to that affect.
Having that and a global way of making changes across many of our clients at once would have really put the icing on the cake.
And price. You get what you pay for, but ultimately for us we had to change products as a result of increased costs to ourselves.
Having that and a global way of making changes across many of our clients at once would have really put the icing on the cake.
And price. You get what you pay for, but ultimately for us we had to change products as a result of increased costs to ourselves.
What problems is the product solving and how is that benefiting you?
Being able to regularly and constantly test users is so important and KnowBe4 makes this easier than anyone else in the market.
The options you have for perpetual campaigns are greater than any other tool I've used.
I saw many pieces of KnowBe4 in many other products, but KnowBe4 still stands as having the most options to test and train your users out there.
The options you have for perpetual campaigns are greater than any other tool I've used.
I saw many pieces of KnowBe4 in many other products, but KnowBe4 still stands as having the most options to test and train your users out there.
Recommendations to others considering the product:
If you can afford it its an absolutely great idea. There are others that offer multi-tenancy so if you are an MSP/VAR you might need to evaluate that administrative cost that comes with managing your clients separately but it was worth it for us while it lasted.
Very detailed training for end user security training
What do you like best about the product?
I have been to a lot of security conferences over the past 5 years and in the world that we live in I believe education is a key element into keeping you and your company safe. I have looked at a lot of training products and feel that knowbe4 does a fantastic job in keeping training up to date as well as relevant to the topic at hand.
What do you dislike about the product?
I wish there would be a few more games in the Platinum plan as opposed to just one. The diamond plan is a little overkill for what we need but gamification seems to get peoples attention now.
What problems is the product solving and how is that benefiting you?
We are really solving the problems of phishing, vishing, spear fishing, smishing, social engineering and other attacks directly targeted toward our company. This is also a great benefit for our employees personal lives as they are able to take the training and apply it to their day to day lives.
Recommendations to others considering the product:
If you are considering a training solution for your company to better gain knowledge of the security threats in your industry and or want to help your employees understand more about the security landscape for their personal life, this is a fantastic product and will really allow you to understand where you stand on this topic. You are also able to submit phishing, vishing and USB campaigns to your employees to give you a baseline where you are currently as well as where you are in the future.
Best Cyber Security Awareness Training out there
What do you like best about the product?
Knowbe4 has great training modules, easy administration through their GUI, great customer support and service. Campaigns are easy to schedule and follow up on.
What do you dislike about the product?
Nothing we've encountered so far with Knowbe4 or their platform would be something I'd consider a dislike.
What problems is the product solving and how is that benefiting you?
PCI compliancy is the main issue we are solving. Secondly, simply educating our end-users on cyber security threats and responses helps our overall company security posture tremendously.
Recommendations to others considering the product:
Begin and end your search for cyber security awareness with Knowbe4. Great company and solution.
Know before it occur
What do you like best about the product?
This software is easy to use and implement.Once installed email account would be used to sign in and check any vulnerable phishing attack that may occur in the system.
What do you dislike about the product?
This tool mostly operates online and can be a problem where their is no internet connection.
What problems is the product solving and how is that benefiting you?
KnowBe4 is the world’s most popular integrated platform for security awareness training combined with simulated phishing attacks.The company can depict any vulnerable ways that a hacker can use therefore loopholes can be eliminated.
Recommendations to others considering the product:
This tool is fully integrated to ensure maximum detection of any unauthorized access to data by hackers therefore I would highly recommend the use of this product.
Straightened my users right up!
What do you like best about the product?
KnowBe4 offers fantastic training, an amazing dashboard, and awesome templates!
What do you dislike about the product?
The only thing I dislike about KnowBe4 is the different levels. I wish there were some things available to us on our current membership level that are available to the top level.
What problems is the product solving and how is that benefiting you?
Our users are now much more careful when clicking links in emails. I have users that report emails to me first and a lot of the time they're legit emails, but it's still awesome to have them report it!
Recommendations to others considering the product:
Take the dive and buy it! It is well worth your money. Stu (the CEO) is fantastic as well and is super helpful so that's definitely a breath of fresh air!
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