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It’s a great platform for training the user base.
What do you like best about the product?
Easy setup and the amount of trainings available.
What do you dislike about the product?
Wish it was more automated for our likings.
What problems is the product solving and how is that benefiting you?
Keeping users aware of they out there and to be mindful what they open and click on.
Great Training Software
What do you like best about the product?
I have been using KnowBe4 since 2020. Even when I switch irganizatikns, I continue to use the products. They easily help my simulate attacks and then train my coworkers.
Did I go to far once and now have them questioning everything? Maybe, but they now look at email addresses, check to see if they are real and don't just click randomly.
Did I go to far once and now have them questioning everything? Maybe, but they now look at email addresses, check to see if they are real and don't just click randomly.
What do you dislike about the product?
Not too much that I dislike honestly. The only thing I could ask would be updated trainings!
What problems is the product solving and how is that benefiting you?
I am training my staff to be aware of leaking out PHI and other sensitive data.
Cybersecurity Awareness Training
What do you like best about the product?
The most helpful features of the solution is updated phishing simulation templates, tips on the latest and trending threats and vulnerabilities. The console is user friendly and can be easily navigated through. The implementation can be completed in few steps. We can reach the customer support easily and we can get the response immediately. we are using the tool on daily basis. The tool can be integrated with multiple AD.
What do you dislike about the product?
There is a feature of ADsync to sync the users to the console, here during the sync sometimes the live users are getting replaced when new users getting detected.
What problems is the product solving and how is that benefiting you?
This is helping us to achieve the basis compliance standard of providing training to all the end users. With this we can easily track the employees awareness level. This will also help us to improve the culture of the cybersecurity in the organization.
Great product for training and simulated phishing
What do you like best about the product?
KnowBe4 makes it easy to assign cyber-security training to users, whether they've failed a phishing test, or if it's mandatory annual/quarterly training. I also like how we are able to modify the simulated phishing emails and their relative difficulty.
What do you dislike about the product?
The only minor downside I can think of is no built-in option for administrators to reset users' passwords.
What problems is the product solving and how is that benefiting you?
KnowBe4 helps us get information about which users are at risk for phishing and who may need additional training.
They have been very informative on any potential scams and take time to read through bogus emails.
What do you like best about the product?
To become familiar when something is a suspect to scamming an individual. I also like how knowbe4 comes to us with our next training reminders.
What do you dislike about the product?
Down side is if you do click on something wrong you will be dinged as such and the score will go down. I relize this is how it needs to be.
What problems is the product solving and how is that benefiting you?
It better protects our law firm by testing all of our coworkers on how to be aware of any potential real scamming emails and know not to click on just anything without verifying the content sent to them.
Easy, but effective training for end users.
What do you like best about the product?
I like the ability to be able to view weakpoints and strongpoints in my organization, and create customized training for areas and/or users that need improvement. This data also allows the team to go back to stakeholders and provide examples as to why training is needed, and what tools we need to add to further protect the organization as well.
What do you dislike about the product?
The only thing that lacks from KnowBe4 is the ability for admins to see exactly what users got wrong on SAPA quizzes. I know this is being worked on, but having the ability to have in depth review on exactly what users have a hard time understanding, would help security teams go one step further.
What problems is the product solving and how is that benefiting you?
The training provided by KnowBe4 validates what our internal security teams speaks about in day to day conversation. It is also another reminder for the end-users, which helps them think more carefully duing day to day operations. The phishing tests really help as well, as it gives end-users an idea on what threats actually exist, and how easy it is to fall vicitim.
Effective and easy to use Security Training platform!
What do you like best about the product?
KnowBe4 is very easy to use and implementation was a breeze with the help of their support team. We use training campaigns on at least a monthly basis and they really are effective at raising security awareness amongst our staff. The KnowBe4 platform provides a number of different avenues for trainig and testing our staff's competency as it relates to security. Plus, KnowBe4 integrates well with our identity provider, so it is easy for our employees to access via single sign-on.
What do you dislike about the product?
There isn't much to dislike about KnowBe4. The only mild frustration point, and this is ultimately not an issue with KnowBe4, but more of an issue with how tracking and reporting is done, is that the system tracks whether an employee clicks a simulated phishing link via a unique ID code in the link. This only becomes an issue when someone is out of the office and they have their email forwarded to other members of their department. If one of their colleauges clicks the link then the original recipient is marked as having "failed" the phishing test.
What problems is the product solving and how is that benefiting you?
Knowbe4 provides us with a way to provide security training to our employees, to setup simulated phishing campaigns to see if they are following protocol, and to automatically provide remedial training to those who do not follow protocol.
Easy Security Your Staff Will Love
What do you like best about the product?
Short and to the point, relevent training that allows the user to be informed about current security issues that he/she may encounter not only at work but also at home. It is current, you won't be wondering how old the video is. It is easy to understand. From working in IT with the administrator of the software, he comment on how easy it is to deploy the training to our staff and students. The training not only includes the videos but also fake "tests" that make sure users are learning from the training they complete. This is done on a monthly to quarterly basis. Since it is intergrated into our email software, we are able to use it daily.
What do you dislike about the product?
I have no complaints or dislikes about this software.
What problems is the product solving and how is that benefiting you?
We have had some attempts on our organization from the outside to hack in. All through fake emails that looked very legit; even appeared to be from a coworker. We were able to remove that email from user accounts so that it wasn't opened. Find out who had opened and clicked the links. Actions were taken from there to not only change those users passwords but also be on alert that our network could be compromised. Thankfully it was not. I give credit to the individuals that completed the Security Awareness Training for recognizing what was taking place and to the software to allow our IT department to do what was needed to stop the threat.
Knowbe4 - Amazing Tool for Training
What do you like best about the product?
I love the material, the phishing campaigns and ease of use. We use SSO and it works great with our business and tools.
What do you dislike about the product?
Maybe some of the material or content could be updated to look a bit more attractive or creative. The images and content some times can look a little cheap.
What problems is the product solving and how is that benefiting you?
It's helping me mass train my staff on cyber awareness and speeds up training.
KnowBe4's Simulated Phishing Campaigns Deliver Outstanding Results"
What do you like best about the product?
KnowBe4 Security Awareness Training is up to date and allow company to be sure that users are always informed about the risks.
What do you dislike about the product?
KnowBe4 Security Awareness Training cannot be customized adding for example link to internal policy or company documents.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training solves the problem of initial and continuing user training by providing the company with valid feedback on the paths taken by users and the level of awareness achieved
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