KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,164 reviews
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Great way to educate and inform your users
What do you like best about the product?
Applicable Training campaigns and Phishing tests with saved results. Smart Groups feature which allows dynamic population based upon certain criteria. Great for selecting new hires.
What do you dislike about the product?
Want the Training campaign to be like the phishing - to select a genre and time allotment so that training campaigns becomes almost as automatic as phishing. Right now I must create new campaigns for select modules.
What problems is the product solving and how is that benefiting you?
Cyber-Security training. Makes users question the authencity of information and its source - less prone to be fooled into clicking.
Recommendations to others considering the product:
Best to provide good communication with your users regarding the product and what it addresses. Establish a regular routine of training, phishing, and remedial handling. Solicit feedback and refine.
KnowBe4 makes security education easy and affordable
What do you like best about the product?
KnowBe4 is a complete solution to help train employees that they are on the front line when it comes to data protection. KnowBe4 is easy to setup, manage and the reporting is very good. Their staff, especially Brittany, has been very helpful to get us started and to remain engaged with the process.
What do you dislike about the product?
Like anything, it does take time (but it is worth the effort) and employees are not always thrilled when they get assigned to remedial training because they failed a test.
What problems is the product solving and how is that benefiting you?
We have learned that there are a group of people that are prone to falling for these phishing attempts and that they can be trained to spot the warning signs.
Great platform for user training and awareness
What do you like best about the product?
The volume and quality of content that can be provided to the user population is excellent. The phishing templates are kept very current to capture recent events and risks to test users on and make your phishing simulations more real. The tracking of training completion and ability to send multiple communications for reminders to users is very helpful. Being able to schedule simulations and e-mails makes as well as send out scams of the week saves a lot of time versus trying to build something internally.
What do you dislike about the product?
KnowBe4 recently began industry benchmarking which is great. One area of reporting that would be nice to see is comparisons of other KnowBe4 customers' results for specific system phishing templates.
What problems is the product solving and how is that benefiting you?
KnowBe4 is a great resource to address security training and awareness. Establishing baseline results to track and compare to results following completion of training campaigns is fantastic. I have been able to utilize the training material for others areas of user security failures outside of phishing, pre-texting, etc.
Recommendations to others considering the product:
If you're looking for industry insights and frequently updated training and awareness content, KnowBe4 should be at the top of your list. The quality and variety of content for the price came in much less than competitor bids.
Great Service
What do you like best about the product?
In today's times it is best to test your team to make sure they are properly trained to not click on dangerous links and attachments. Knowbe4 does a great job in providing a system to track clicks and educate the users without damage to your systems.
What do you dislike about the product?
There aren't any specific items which I dislike.
What problems is the product solving and how is that benefiting you?
Knowing before someone clicks on a dangerous link and education of users.
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