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Reviews from AWS customer

3 AWS reviews

External reviews

2,146 reviews
from and

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4-star reviews ( Show all reviews )

    Wholesale

easy to use, instant results

  • March 21, 2018
  • Review provided by G2

What do you like best about the product?
i like the fact that the programme immediately changes the users behavior. we have seen a big improvement in only weeks.
What do you dislike about the product?
some of the trainings do not match the European approach / culture
What problems is the product solving and how is that benefiting you?
we implemented knowbefore make our users more aware of the risks on the internet. we also wanted them to be more confident in this matter.


    Verified User in Publishing

Great and valuable service offering

  • March 21, 2018
  • Review provided by G2

What do you like best about the product?
Really great to use once set up and training schedules configured. Makes such a difference to be able to allow staff to take a more active roll in their training while still having the required safeguards in place to satisfy various certification requirements.
What do you dislike about the product?
While there is a large number of UK and Europe targeted templates, the majority of the "really good ones" seem to be aimed at the US market.
What problems is the product solving and how is that benefiting you?
Using knowBe4 forms part of our general staff onboarding and ongoing training, including cyber security awareness, PCI-DSS, as well as data protection.

Even for a small company, it is remarkably difficult in getting all staff members together in one place at the same time to carry out training. Using KnowBe4, we are able to allow staff to fit training into their schedules, within a specified time-period.


    Ronald J.

Great tool to increase awareness and defend against phishing attacks

  • March 21, 2018
  • Review provided by G2

What do you like best about the product?
I like that we can setup campaigns that will continue to run, so that people get reminded and tested regularly
What do you dislike about the product?
After some time, people start to recognize templated test mails, so you need to refresh periodically
What problems is the product solving and how is that benefiting you?
The threat from phishing attacks is real. Using this platform we have raised awareness and prevented damage from actual attacks


    Artur R.

Great system for testing and training on cyber security

  • March 20, 2018
  • Review provided by G2

What do you like best about the product?
The KnowBe4 security testing and training system is helping our company stay on top of emerging threats like Phishing, Ransomware and Social Engineered Exploits. It has been easy to setup and perform baseline tests followed by a variety of training sessions to ensure our staff stay safe both in their work lives but also personal lives.
The dedicated account manager has help us along in using the system in conjunction with the ASAP system which after a few questions tailors a list of action items to do to get maximum benefit. This has made using the system very easy.
What do you dislike about the product?
It would be nice for the system to include international options such as date format, this has left some users confused when different. Also some more country specific tests/training as using mainly US content doesn't work for international clients as effectively.
What problems is the product solving and how is that benefiting you?
KnowBe4 has allowed our organisation to test our staff on security and privacy issues to see how they deal with various examples within day to day operations. Using this data, we have been able to provide training to ensure they make the right decisions in the future to protect both the business and themselves.
With ongoing testing and training, our aim is to ensure every staff member can identify and deal with directly and correctly any threats that get past external security solutions like security gateways and filters.


    Financial Services

We've reduced users susceptibility to clicking suspicious email links from over 9% to 3%

  • March 20, 2018
  • Review provided by G2

What do you like best about the product?
We wanted a way to regularly test our employee's awareness of phishing attempts, this was a simple but effective, easy to use and low overhead to implement a solution. Local market email templates have made the testing more realistic and therefore more valuable.
What do you dislike about the product?
Look it's pretty simple and matched our requirements so there's nothing I dislike.
What problems is the product solving and how is that benefiting you?
Employee awareness of security risks in particular phishing attempts.


    Andy H.

Very good product

  • February 27, 2018
  • Review provided by G2

What do you like best about the product?
I like the phishing templates...It makes it easy to implement.
What do you dislike about the product?
I haven't found one yet...We are still exploring the products.
What problems is the product solving and how is that benefiting you?
It made our users more aware of different kind of phishing techniques so they can catch it better.
Recommendations to others considering the product:
Highly Recommended


    Banking

Review

  • February 21, 2018
  • Review provided by G2

What do you like best about the product?
Training material provided along with different options to test employees
What do you dislike about the product?
I wish that there was not a delay in making changes to the site as far as setting up training, etc.
What problems is the product solving and how is that benefiting you?
Providing cybersecurity awareness training to employees


    Paul B.

Great educational packagefor cybersecurity training.

  • February 20, 2018
  • Review provided by G2

What do you like best about the product?
The training is good and the formula of baseline -> train --> ongoing testing is effective for reducing our clients' phish-prone percentage
What do you dislike about the product?
The phishing templates / e-mails are not always well crafted. Having to modify / tweak to correct some of the grammar / word choice to appear more professional.
What problems is the product solving and how is that benefiting you?
We're reducing the risks our clients face within the current cyberthreat landscape with training to recognize social engineering attempts. The training and ongoing phish-tests teach and reinforce asking the right questions and correct actions to take when reviewing a suspicious e-mail.


    Jason S.

Excellent service for information security training and phishing simulations

  • February 20, 2018
  • Review provided by G2

What do you like best about the product?
Service is easy to use. Very easy to setup campaigns, reports are excellent.
What do you dislike about the product?
Nothing - very good service, excellent value.
What problems is the product solving and how is that benefiting you?
Information security training, phishing simulations and testing for employees.


    Carm S.

Great way to educate and inform your users

  • February 20, 2018
  • Review provided by G2

What do you like best about the product?
Applicable Training campaigns and Phishing tests with saved results. Smart Groups feature which allows dynamic population based upon certain criteria. Great for selecting new hires.
What do you dislike about the product?
Want the Training campaign to be like the phishing - to select a genre and time allotment so that training campaigns becomes almost as automatic as phishing. Right now I must create new campaigns for select modules.
What problems is the product solving and how is that benefiting you?
Cyber-Security training. Makes users question the authencity of information and its source - less prone to be fooled into clicking.
Recommendations to others considering the product:
Best to provide good communication with your users regarding the product and what it addresses. Establish a regular routine of training, phishing, and remedial handling. Solicit feedback and refine.