KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,146 reviews
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Efficient and informative
What do you like best about the product?
Large selection of relevant topics covered
What do you dislike about the product?
I don't have any real dislikes i.r.o. the product
What problems is the product solving and how is that benefiting you?
PCI DSS IT security awareness. Better knowledge base.
Initial KnowBe4 Assessment
What do you like best about the product?
There are numerous great features of the service, however the integration with Active Directory is a great benefit.
What do you dislike about the product?
Most of the good content is only available at the highest tier.
What problems is the product solving and how is that benefiting you?
Our goal was to improve the security awareness of the employees in a way that is measured and repeatable.
Recommendations to others considering the product:
Take advantage of the integration with Active Directory and use the Automated Security Awareness Program (ASAP) tasks to help drive the deployment.
KnowBe4 making people aware!
What do you like best about the product?
The videos really bring home how you can be at risk. The campaigns keep everyone in check.
What do you dislike about the product?
Sometimes the auto placing into remedial training does not work. Seems to happen if the 'Clicker' is a repeat offender.
What problems is the product solving and how is that benefiting you?
Solving the training aspect f phishing and email scams and making people aware. Keeps everyone thinking!
Recommendations to others considering the product:
It is well worth teaching your employees as they really are the first line of defense!
Good Service, well worth Having.
What do you like best about the product?
Automated testing across a number of different social engineering vectors, statistical tracking, AD sync, automated training assignment in response to different failure scenarios, responsive and friendly support, and the ability to import courses into our LMS.
What do you dislike about the product?
+They've semi-suddenly dumped a LOT of content behind their highest price tier. The service/price progression is now far from even.
+Creating a system of escalation for training isn't especially intuitive.
+Creating a system of escalation for training isn't especially intuitive.
What problems is the product solving and how is that benefiting you?
KB4 is helping us to keep our users on their toes and informed on common red flags for phishing and other social engineering based attacks.
Recommendations to others considering the product:
Get it, or at least get something like it. KB4 has competitors but none of them quite matched its price to feature ratio at the time in my opinion. The time saved through automation along with the information gathered is invaluable compared to trying to set up a similar arrangement internally. If you aren't doing security training and testing of some form you are doing yourself a disservice.
Helpful for our medium sized business
What do you like best about the product?
I like the phishing tools and the training videos. The ASAP outline is useful and can help me show the C-level folks what we're doing and why.
What do you dislike about the product?
Nothing that I know of yet, the tools available have been very useful.
What problems is the product solving and how is that benefiting you?
We are getting started on training our users to be security minded. I have seen that our folks are pretty decent at questioning emails, but we still need to work on other areas of security.
Recommendations to others considering the product:
The tools available are pretty handy, I am looking forward to sharing some of the training videos with our users.
Keeping user skills sharp
What do you like best about the product?
The whole premise is that micro trainings executed on a more frequent basis will give your users better skills at not falling prey to phishing attacks. Also once you get the training and phishing tests set up you can have them run on a regular basis automatically which means low overhead to maintain the system.
What do you dislike about the product?
Depending on the frequency of your training or how often people are getting phished they might end up seeing the same training fairly often which could lead to eye rolling from the end users.
What problems is the product solving and how is that benefiting you?
Making sure that our users are trained in phishing and able to recognize any kind of phishing attack, especially the current event kinds, and report them. Also this is a measure we put in place to show our customers that we have their network safety in mind and we will not be introducing viruses onto their systems.
Great product,simple, easy and very effective!
What do you like best about the product?
The simplicity and effectiveness of the security awareness training
What do you dislike about the product?
Minor issue, but not enough Canadian focused content.
What problems is the product solving and how is that benefiting you?
I was looking for a security awareness training program. This solved the issue and has allowed us to ensure yearly training for all employees.
has been eye opening for our organization
What do you like best about the product?
The templates are very good and on trend. The fact you can build your own custom templates is also very effective.
What do you dislike about the product?
The fact that most of the really well done templates are US focused
What problems is the product solving and how is that benefiting you?
Helps us realize how vulnerable our staff really are when it comes to being diligent about security
I enjoy the ease of doing a phishing test
What do you like best about the product?
The ease of setting up a campaign: either test or training. Working well for my users.
What do you dislike about the product?
It requires resources to utilize all of the options. But that's always the case. this is not an issue of the software. Just an internal issues. so the real answer is Nothing.
What problems is the product solving and how is that benefiting you?
Security awareness. End user training.
Pretty easy interface - easy to test
What do you like best about the product?
Variety of templates in the system covering applicable subjects.
What do you dislike about the product?
It's another training program... Not so much fun with tight firewalls as youtube is required for training videos.
What problems is the product solving and how is that benefiting you?
Working on phishing training. Relatively quick and easy to deploy.
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