KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,164 reviews
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Easy to take the test and good refresher for employees
What do you like best about the product?
I can take the courses at my own pace and revisit courses I don't complete all in one sitting
What do you dislike about the product?
The questions are a bit redundant and some are common sense
What problems is the product solving and how is that benefiting you?
Security Awareness Training for best practices security as well as for satisfying Compliance requirements
Great Phishing Tool
What do you like best about the product?
Easy to set up reoccurring phishing test and knowledge base materials for clients. The videos are not all long, they can be completed in a quick amount of time - users who not fishing can automatically be reminded of the course they still need to complete and when their due date is.
What do you dislike about the product?
I wish there was a feature to automatically set up reports to automatically sent to account owner's email.
It would be nice too if t had more training videos that are less than 5 minutes.
It would be nice too if t had more training videos that are less than 5 minutes.
What problems is the product solving and how is that benefiting you?
It helped us provide an extra layer of security by teaching the clients you can't just open or click anything which ultimately prevents downtime for the organization by having smarter users. The more training
KnowBe4 is Worth a look
What do you like best about the product?
Very robust phishing simulator with lots of automation. We were able to set it up and let it do its job.
What do you dislike about the product?
We are using Phish Alert Tool with G-Suite and the extension sometimes does not work to report.
What problems is the product solving and how is that benefiting you?
We are reducing the number of phishing emails that staff click on. Staff is reporting emails partially because they are more educated and partially because they don't want to be assigned a video to watch!
Great Training and Security Awareness Platform
What do you like best about the product?
They have a wide range of training that can be useful for your business beyond the security awareness which adds significant value to the overall offering.
What do you dislike about the product?
The only issue we've had was with a HR focused training module that took almost 6 months for them to fix, but it appeared to be related to a third-party issue. Otherwise it's been a pretty smooth service.
What problems is the product solving and how is that benefiting you?
KnowBe4 helps us solve our needs for continuous security awareness training and value-adding additional training modules that have provided us benefits to our HR team.
Pretty easy to use for phishing test + training
What do you like best about the product?
Great customer service for getting things setup. Phishing tests and training tools are updated frequently. The success managers walk you through everything on getting the basics setup. Interface is pretty easy.
What do you dislike about the product?
Interface could still use some work. I was a little lost on something trying it out on myself but the success manager helped. Many of the tests dont really work on g suite business, becuase the gmail app/site blocks it. If your users use outlook , it will work better since outlooks doesent block as much.
What problems is the product solving and how is that benefiting you?
Many users have told me the training has really helped them. Hopefully in the future we will have better protection now
Great awareness tool
What do you like best about the product?
KnowBe4 has lots of options for training, with videos, flyers, newsletters. Training and phish testing are easy to set up and implement. The dashboard has a lot of information with stats and graphs. The Phish Alert button makes it easy to report suspicious emails.
What do you dislike about the product?
I don't think I have found anything that I dislike about KnowBe4 or their training. Some might say the cost, but to me, it was well worth what I have paid for our subscription.
What problems is the product solving and how is that benefiting you?
Staff has gotten better with spotting bad emails. Since we are a public library, staff has been able to educate some of the patrons we have that come in. Reporting has gotten easier after the Phish Alert button implementation.
KnowBe4 from an IT Admin
What do you like best about the product?
I really like the ability to train my users by sending them faked phishing email. This lets me know who are my trouble users.
What do you dislike about the product?
I haven't run into something I dislike so far.
What problems is the product solving and how is that benefiting you?
My users are very well trained to be skeptical of phishing or possible phishing emails.
Recommendations to others considering the product:
Biggest weakness is always the human element. This helps train them to be at least skeptical of suspicious email.
Comprehensive training and awareness tools
What do you like best about the product?
Going through ASAP to setup the program. Working with the Client relations team and support to discuss issues. setting up & using the tools. Ease of deployment. Time was taken to setup everything up and there was an immediate value add to the program sponsor.
What do you dislike about the product?
Phisher could use some more built in rules and default settings.
Not all phishing campaigns are able to reach our Office 365 users.
Not all phishing campaigns are able to reach our Office 365 users.
What problems is the product solving and how is that benefiting you?
Knowbe4 helps fill the gaps in training, awareness. Most of all the ability to offer thoughtful proactive phishing/spam reporting that IT can monitor and make decisions on. Continual awareness through newsletters and scam alerts is vital these days to stay aware of what is a threat.
Recommendations to others considering the product:
More upfront and out of the box than other products that had similar features in their roadmap.
It just works.
What do you like best about the product?
The dashboards and the reporting and the automated training notifications.
What do you dislike about the product?
There's a lot of white space on some of the dashboards and feels like its space that could be better utilized.
What problems is the product solving and how is that benefiting you?
With Knowbe4 we are able to identify our phish prone users and provide remedial training which strengthens our environment since users are our weakest link the security chain.
Great Application for Company Wide Phishing Awareness
What do you like best about the product?
Ability to create campaigns with numerous functionality like duration, execution time frame, target, splash pages, etc. Also each phishing page shows Red Flag indicators.
What do you dislike about the product?
I've only used two phishing applications in my career and so far this leads the pack so I do not dislike anything as of right now.
What problems is the product solving and how is that benefiting you?
Our company's awareness of phishing and spamming attempts has increased significantly. since using KnowBe4 we have minimized users opening and clicking on phished emails as well as company wide communication around attempts by users.
Recommendations to others considering the product:
Amazing application and very easy to create campaigns as well as monitor and review results.
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